From Complaints to Control—IAWBH2026 and the Quiet Revolution in Psychosocial Safety

The 2026 conference for the International Association on Workplace Bullying and Harassment (IAWBH) was held in Canberra in June 2026. I was always curious about how prominent the term “psychosocial hazards” would be at this conference. It seems that most of the world still talks about workplace bullying and harassment and sexual harassment separately from the psychosocial, but the occupational health and safety (OHS) approach seems to be in the ascendant.

Below is my take (part 1 of 2) on the conference sessions I attended and the issues raised. (I missed the half day of Day 3). I have tried to use a generic, informative tone for a broader readership.

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Breaking the cycle of inquiry and inaction in emergency services reform

This week saw the release of an inquiry into the workplace culture of the New South Wales police force. The findings were damning, but even though all Australian jurisdictions have police forces, the report received little attention beyond NSW, perhaps because we have heard it before. Coincidentally, this report was published one week after Carlo Caponnechia told an international workplace bullying and harassment conference that similar inquiries around the world have found similar cultural faults.

To address contemporary occupational health and safety (OHS) and community expectations, many businesses need to redesign their operations and organisational structures. The emergency services organisations should be given top priority.

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The Unreasonable Work Burden We Place on the People We Rely on Most

Recently, Dr Kat Page wrote about the systems of work faced by emergency service workers that create unacceptable psychosocial hazards and mental harm. Her systems-based approach, best explained in her book “Good Work: Transform Your Work from the Inside Out“, remains surprising to many but is hopefully prompting people to think more deeply about work, particularly about why we work the way we do and the harm that persists in certain jobs and occupations.

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Generational Change is Coming for OHS Whether We Like It or Not

Occupational health and safety (OHS) in Australia frothed up big time about Hollnagel‘s Safety II approach and the Safety Differently movement. But as with most things OHS, the general approach was self-confined to the immediate systems of work, rather than considering the system of work as integral to the system of business or society generally. This conveniently sidestepped many of the generational differences and approaches to work that need to be faced, incorporated and managed. John F. Kennedy’s grandson, Jack Schlossberg, may be an interesting subject of study.

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The Legacy of Denial That Still Haunts Psychosocial Hazard Management

In the mid‑1970s, I arrived at Dandenong High School still clinging to the small importance I’d felt as a primary‑school Prefect. That confidence evaporated the day a student yelled “bums to the wall” as Science Teacher and Year 7 Coordinator Tim Richardson walked past. I didn’t yet know what a paedophile was, but Richardson would not be prosecuted for sexual offences until 2018, dying in jail a year later.

This experience reflects a broader cultural pattern of denial that still shapes how organisations respond to psychosocial hazards today. Australian companies, executives and employers are grappling with “new” duties to prevent psychological harm, yet Richardson’s story shows just how long our institutions have excused what should never have been excused.

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Solving Psychosocial Harm at Work: The Upcoming Global IAWBH Conference in Canberra

Workplace bullying, harassment and other psychosocial risks are no longer fringe issues – they are central to how we think about safety, fairness and dignity at work. One forum that has been shaping this conversation for more than two decades is the International Association on Workplace Bullying and Harassment (IAWBH) and its much‑anticipated biannual conference. This year’s event brings researchers, regulators and practitioners together in Canberra to tackle some of the most difficult problems in working life, with a strong emphasis on practical solutions, especially pertaining to sexual harassment and gender-based violence.

Professor Carlo Caponecchia, who is presenting at the conference, made some time for a couple of questions.

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