The OHS context is almost missed as EAP bodies scrap

The increased interest in preventing and managing psychosocial hazards at work should draw more attention to a service that many employers rely on to handle this issue: Employee Assistance Providers (EAPs).

Recently, The Age newspaper ran an article called “Employers spruik workplace wellbeing services. But who is picking up the phone?” (paywalled). The hard copy article was “Doubts raised on workplace wellbeing services”. Both articles reported on EAP services that are not always being provided by qualified clinical psychologists, as these services used to be.

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Broadening the OHS perspective

Over the last decade, the occupational health and safety (OHS) profession has been challenged by a new perspective on OHS and its professional interaction with it. Safety Differently, Safety II or some other variation are important and intriguing variations, but they seem to remain confined to the workplace, the obligations of the person conducting a business or undertaking, and/or the employer/employee relationship. The interaction of work and non-work receives less attention than it deserves.

Many OHS professionals bemoan OHS’ confinement to managerial silos but continue to operate within their own self-imposed silo. One way for OHS to progress and to remain current and relevant is to look more broadly at the societal pressures under which they work and how their employees or clients make OHS decisions. Some recent non-OHS books and concepts may help.

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Quad Bike Safety Standard compliance and media accuracy

It is reasonable to claim that the quad bike safety controversy has been resolved in Australia through the intervention of the Australian Competition and Consumer Commission (ACCC) and the imposition of a national safety standard. However, the occupational health and safety (OHS) message continues to be murkier than necessary when quad bikes are advertised in some of the agricultural media without critical safety devices.

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The fluctuating grey zone of compliance

The occupational health and safety (OHS) profession operates within the legislative context of “so far as is reasonably practicable“, that band of compliance, that non-prescriptive, performance-based flexibility offered to employers to encourage them to provide safe and healthy workplaces. It could be said that OHS was easier forty years ago because the compliance band was thinner, and in some cases, compliance was determined by specialist OHS inspectors on the day of the visit.

Today, that compliance band fluctuates and can be affected by community values and expectations, as shown in a recent discussion about sexual harassment at Australia’s Fair Work Commission.

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Is Business really a punching bag?

Occupational health and safety (OHS) cannot afford to be anti-business. No business = no jobs = no need for OHS. And business groups should not be anti-OHS, yet it often feels that they are. A recent opinion piece by Bran Black of the Business Council of Australia argues that the success of businesses in Australia is central the economy. This is typical of the type of articles that appear in the business-friendly media as part of “soft” lobbying of the federal government prior to the May Budget.

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Applicability of Restorative Practices to all workplaces

Last week, a book called Setting Relations Right in Restorative Practice by David B Moore and Alikki Vernon (pictured above, second and third from the left, respectively) was published. The launch seemed full of the authors’ friends and colleagues, as well as social workers. Although Restorative Justice has been applied a little bit to resolve workplace conflicts, the discussion was dominated by examples in youth detention, correctional facilities, health care and public sector organisations. These are important industries, but what about the private sector in which most people work?

I asked the authors for some perspectives on workplaces outside of the types already discussed?

Below is the response from Moore and Vernon.

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New international standard for evaluating OHS performance

On February 13th, 2024, the International Technical Committee (ISO TC 283) responsible for the design and development of ISO 45004:2024 OH&S Performance Evaluation reported that the Final Draft International Standard (FDIS) ballot yielded 54/55 supporting votes, equating to a very strong 98% international ballot approval.

ISO 45004:2024 is intended to help organisations to effectively monitor, measure, analyse and evaluate occupational health and safety (OHS) performance. OHS performance evaluation includes the organisation’s processes to assess the adequacy of activities expected to achieve intended results. OHS performance is normally evaluated using a combination of processes and sources of information such as incident investigations, inspections, audits, qualitative and quantitative indicators, culture surveys and interviews.

The new standard was published last week.

{The is a guest post by David Solomon; details are below. Some grammar changes have been applied, and hyperlinks added by SafetyAtWorkBlog]

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