Bring on the safety storyteller

Cover of Casebook4-2One of the most effective ways of learning is by listening to or reading stories.  This has been an accepted truth since well before the printed word, even though modern training educators sometimes justify the importance of storytelling through pseudo-neurology-speak. It is the purpose of research to verify and question truths and to, hopefully, through this process to expand our knowledge and understanding but research into the telling of safety stories seems rare.

One recent article* of research (not freely available) into storytelling and the construction industry has been written by Jodith Leung and Patrick Fong of the Hong Kong Polytechnic University and although it is not overtly about occupational health and safety (OHS), the high risk nature of construction makes safety inseparable from the stories.

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Serious questions raised (again) about the role of safety culture

One of the central tenets of modern safety management is the need to establish a safety culture.  However recent Australian research has cast serious doubt on whether this current belief is valid or useful.

Cover of 10.2-Organisational-CultureIn October 2014, the Safety Institute of Australia launched several new chapters to the Body of Knowledge (BoK) project.  One of those chapters, based on a literature review and authored by David Borys, addresses organisational culture* and says that safety culture:

“… [has] limited utility for occupational health and safety (OHS) professional practice.”

“… literature has unresolved debates and definitional dilemmas.”

“…..remains a confusing and ambiguous concept in both literature and in industry, where there is little evidence of a relationship between safety culture and safety performance.”

These findings should cause all OHS professionals and company executives to re-evaluate the safety culture advice and products that they have received over the last decade.

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What if “reasonably practicable” was applied to a disease outbreak?

There seems to be an increasing trend for the principles of occupational health and safety (OHS) to be applied to matters outside the workplace.  OHS principles were created to reflect the values of society in the 1970s and 80s and, although the laws have changed to reflect economic needs, the principles remain basically the same.  A major legal change has been the move away from preventing harm “at the source” to one of reasonable practicability and this can reduce the overall level of safety available to workers and others.

It is interesting to note that statements on the current Ebola outbreak argue the sense in dealing with the outbreak “at the source”.  Why do we accept a reasonably practicable control measure for harm at work but expect a stronger preventative measure for public health threats?  Shouldn’t we be aiming to reduce all harm “at the source” regardless of the type of harm? Continue reading “What if “reasonably practicable” was applied to a disease outbreak?”

Lack of progress on Safe Work Method Statements shows immaturity

On 27 October 2014 the Safety Institute of Australia, with the support of RMIT University conducted a seminar on safety in the construction industry.  As with the event last year the issue of Safe Work Method Statements (SWMS) dominated the conversation.  The same frustrations were expressed as last year – SWMS are too big and complex, they are demanded for tasks they are not legislatively required for, they are rarely read, they are rarely reviewed and they are written only in English.  What was missing was an indication of  who is (over)demanding SWMS and why.

The seminar contained one client representative experienced in major construction projects who said that he was not directly involved with SWMS as the contract demands only that work is undertaken safely with predetermined levels of risk and reward.  That level of safety may or may not involve the use of SWMS – SWMS were not prescribed.

He did not review SWMS unless there was a specific reason and most of the time there was not.  It could be argued that too much involvement by the client in how the project is to be completed implies a shared OHS responsibility with the client, changing the client/contractor relationship.

One construction industry representative said that they have been able to reduce the number of SWMS to around twenty types for each of the active construction projects.  This has been achieved by limiting the SWMS to the 19 high risk tasks identified in safety legislation.  It was significant that this perspective came from the top-level of construction companies, the Tier Ones.

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New workplace bullying evidence

There have been many claims of a workplace bullying epidemic in Australia but there has always been a lack of evidence. Research has been targeted into specific industry sectors or regions but broad ranging studies have been few. This lack of evidence was a major frustration for the Parliamentary Inquiry into Workplace Bullying that concluded in late 2012. However useful evidence is beginning to appear.

A recent edition of the Journal of Health Safety and Environment included a report (subscribers only) entitled “The prevalence and nature of bullying: A national study of Australian workers”. The authors, Dr Sarven McLinton, Maureen Dollard, Michelle Tuckey and Tessa Bailey, wrote that the study

“… shows that nearly 7% of Australian workers reported bullying and harassment in the past six months.” (page 283)

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Technical and practical advice on applying the maturity matrix

Pages from d001323Corporate maturity, especially in the area of workplace health and safety, is an increasingly important consideration in determining the preparedness of an organisation to change and embrace OHS as a crucial element of its business operations.  There are several advocates of determining corporate maturity usually based around Hudson’s five levels of maturity, the most recent seems to be the Australian Constructors’ Association (ACA) in conjunction with RMIT University (see parts 8-7 of the document pictured below), but these tools are often aimed at the upper levels of an organisation.

Recently the Center for Construction Research and Training (CPWR) produced a series of handouts that apply a variation of the maturity matrix to separate components of safety culture.

These levels include:

  • Uninformed
  • Reactive
  • Compliant
  • Proactive
  • Exemplary.

Continue reading “Technical and practical advice on applying the maturity matrix”

“Put the human being first”

One of the most contentious issues in safety management is the treatment of workers compensation claimants.  On 18 August 2014, a small qualitative research report into this area was launched in Melbourne.  The report, “Filling the Dark Spot: fifteen injured workers shine a light on the workers compensation system to improve it for others”* identified four themes in the workers’ stories:

  • a sense of injustice
  • a lack of control and agency
  • loss of trust, and
  • loss of identity.

These themes, or at least some of them, are increasingly appearing on the occupational health and safety (OHS) literature.  To establish a successful sustainable workplace culture, one needs to establish and maintain trust.  Workers also seem to need some degree of control, or at least influence, over their working conditions and environment.  Also workers, and managers, need to receive a fair hearing, what most would describe as “natural justice”.

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