safety culture – Page 45 – SafetyAtWorkBlog

Master Builders’ curious response on construction safety

In November 2012, the Australian Capital Territory (ACT) government released “Getting Home Safely“, a damning report written by Lynette Briggs and Mark McCabe, into the safety culture and performance of that territory’s building and construction industry. But the Master Builders Association of the ACT has rejected several recommendations and questioned many others, yet refuses to release the evidence that it is assumed would support their position.

In February 2013, ACT’s Minister for Workplace Safety and Industrial Relations, Simon Corbell, accepted all 27 recommendations of the report, much to the surprise of some of us. Corbell said in his media release that

“It is no longer acceptable for people in the construction industry to say there are safety issues in construction sites and then do nothing about them. This report compels unions, employers and government to stand up and actively promote a culture where everyone looks out for their mates, and everyone can go home safely every day…”

“As the report highlights, this is not simply an issue for Government. Safety is an issue for every person on a construction site with principal contractors, sub-contractors, workers, unions and the Regulator all working together.

“The Government expects employers and unions to demonstrate leadership on this issue.”

Safety Leadership or Conspiracy Theory

Today the Master Builders Association of the ACT released its response to “Getting Home Safely” (the Gower review). That response indicates that not all Minister Corbell’s expectations are going to be met with the MBA. In some ways this confirms many of the concerns in the report. Continue reading “Master Builders’ curious response on construction safety”

The Iceberg of Bullying

I’ve frequently observed a manner of bullying not easily described, a below the surface iceberg of bullying. It can range from a parent relentlessly nagging a child with “You don’t love me”, to a manager at work asking a worker – with a fixed grin, “Don’t you love me anymore, matey?” whilst requesting (always with good humour) a dangerous task to be done, for the good of The Team. It’s here that language and gestures are used as instruments of camouflage.

A permanent tone of obligation is present, constructed on illusions marketed locally as axioms of behaviour: “We’re a team, Team, aren’t we Team?!”, “Our first concern is the H&S of our employees”, “They are our most important resource”, “We take their safety issues most seriously”, “Nothing comes before that”. This is a hybrid form of insidious double bind, but much more subtle than ‘You‘re damned if you do and you’re damned if you don’t’. It’s a single theme with regular pin pricks often generating permanent anxiety and learnt helplessness.

I have seen workers completely worn out by it. They are silently humiliated and angry because the truth of the matter is never exposed. I’ve seen them sitting quietly eating their lunch surrounded by fancy documents in thin frames or dutifully laminated for posterity: The Corporate OHS Policy, The Family Support Policy, The Anti-Discrimination Policy; The Anti-Bullying Policy; The Fatigue Policy. Continue reading “The Iceberg of Bullying”

Where are the Codes for establishing a safety culture?

Recently a safety professional told me he was investigating an incident on a work site and asked his first question “What do you think caused the incident?” The response was “safety culture”. Of course the next question will always be “what do you mean by safety culture?” and in most cases at this point the investigation will stall.

All workplaces have a safety culture, it is just that most are dysfunctional or immature. In many workplaces, incident causes are handballed to this poorly understood concept of which most take as the latest iteration of “an act of God” or an SEP – “someone else’s problem”.

Safety regulators need to break the use of safety culture as an excuse by developing codes of practice on how to introduce and build an effective safety culture in Australian workplaces.

Continue reading “Where are the Codes for establishing a safety culture?”

Double your money, invest in OHS

The corporate wellness advocates have been able to estimate the return-on-investment (ROI) for their programs but there has been little research on the return-on-prevention, until recently. In 2012 the International Social Security Association (ISSA) determined that, in microeconomic terms,

“…there are benefits resulting from investment in occupational safety and health… with the results offering a Return on Prevention [ROP] ratio of 2.2.”

This means that for every one dollar spent per employee per year the potential return is 2.2 dollars.

The report also found that OHS provides, amongst other benefits:

Better corporate image
Increased employee motivation and satisfaction, and
Prevention of disruptions.

But why bother costing harm prevention when there is already a legislative requirement to provide safe and healthy workplaces? Such a question usually comes from those whose understanding of OHS is principally compliance and who believe compliance equals safety.

The calculation of ROP, in the ISSA report at least, counters the belief that safety is always a cost with no economic benefit to the company. A positive ROP provides an opportunity to actively participate in the economic debate over productivity and, in some countries, austerity.

Kevin Jones

Stargazing on harmonisation from 2003

Writing recent articles on workplace bullying and harmonisation reminded me of an interview I conducted in 2003 with the then head of the National OHS Commission, Robin Stewart-Compton. NOHSC was a predecessor to Safe Work Australia.

The extract below reminds us that National Uniformity, a cousin to harmonisation, started over twenty years ago.

SAW: In the early 1990s there was a strong push for National Uniformity of OHS laws and a recent conference of the Royal Commission into the Building and Construction industry discussed this issue at length. Will the National Strategy achieve the aims of National Uniformity over 10 years ago?

RSC: The language has changed and you are more likely to hear of National Consistency than Uniformity but although this change has occurred there exists a paradox. Ten years ago we spoke commonly of the objective of National Uniformity and made very little progress toward achieving it. Continue reading “Stargazing on harmonisation from 2003”

Increasing Production Performance Through Safety

Ten years ago, Randy DeVaul wrote several articles for the Safety At Work magazine, a precursor to this blog. His US perspectives were enlightening and he has agreed to contribute occasionally to the SafetyAtWorkBlog. Below is an article he originally wrote in 2004.

As safety professionals, we have all worked at “selling” safety to upper management through budget and fiscal expenditures, worker compensation costs, and other financial approaches. Meanwhile, our “sell” to production managers has been based on compliance issues with OSHA/MSHA standards. We have set ourselves up for an uphill battle between production and safety.

Though we missed the boat earlier to integrate safety and production together, the timing now could not be better. Helping our managers see the integrated picture between safety and production should be our focus with less emphasis on compliance. Think about it – getting people to do something “because OSHA (or MSHA) says so” is not very motivating. Helping to see how safe performance also impacts production numbers, employee morale, absenteeism, and productivity schedules in addition to personal quality of life has a much greater effect. Continue reading “Increasing Production Performance Through Safety”

How can one learn from OHS mistakes if those mistakes are hidden?

Occupational health and safety (OHS) regulatory agencies have existed for decades, originally with an enforcement role but increasingly aimed to prevention and education. It is fair to say the “2nd generation” of OHS regulators in Australia appeared in the 1980s. It is also fair to expect to be able to readily access the corporate memory and prosecutorial activity of the regulators, particularly since the growth in the Internet. Very recently WorkSafe Victoria reviewed its online database of OHS prosecutions excising prosecution summaries prior to 2012. This decision is a major weakening of the “state of knowledge” about workplace safety in this State, a decision that some have described as outrageous. How can one learn from mistakes if those mistakes are not made available?

Continue reading “How can one learn from OHS mistakes if those mistakes are hidden?”

Category: safety culture

Master Builders’ curious response on construction safety

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The Iceberg of Bullying

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Where are the Codes for establishing a safety culture?

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Double your money, invest in OHS

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Stargazing on harmonisation from 2003

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Increasing Production Performance Through Safety

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How can one learn from OHS mistakes if those mistakes are hidden?

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