Why does the Human Resources profession struggle with preventing psychological and psychosocial harm?

I am not immune to the worries and potential of using Artificial intelligence (AI) tools in my occupational health and safety (OHS) work and writings. As with millions of others, my relationship is a work in progress.

I have long used the transcription software Otter.ai to transcribe short interviews. It remains less accurate than human transcription, but it remains useful. One of its new AI tools is that it can analyse all of the conversations recorded through Otter.ai or uploaded to it for transcribing. I have years of recordings at OHS conferences, seminars, webinars, and interviews, so I asked this question:

“Why does the Human Resources profession struggle with preventing psychological and psychosocial harm?”

This was its response:

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More clarity on what is reasonably practicable

Reasonably practicable control measures are most often determined by the courts during a prosecution.  Every other determination of reasonably practicable in occupational health and safety (OHS) compliance is an educated guess by employers.  However, this does not always have to be the case, as a short excerpt from the Annual Report of New Zealand’s Ombudsman illustrates.

Pages 52 and 53 summarise a complaint made to the Chief Ombudsman questioning WorkSafeNZ’s handling of an investigation into a:

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If it cannot be done safely, it should not be done at all

“If it cannot be done safely, it should not be done at all.” I have heard this phrase repeatedly over the last 12 months in particular. It is a truth, but it also avoids all of the flexibility our occupational health and safety (OHS) laws, institutions and interpretations have allowed for decades. Perhaps our tolerance of this flexibility is fading.

I was reminded of the quote above when reading an article (paywalled) in The Times on October 17, 2024, written by Will Humphries titled “Army sexual harassment: ‘People wouldn’t join if they knew the truth’”.

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Plenty of what and how with a little bit of why

Psychosocial hazards are gaining attention online, but the pace of change remains sloth-like. Two recent online events provide good, basic occupational health and safety (OHS) and organisational psychology information and some insight into the slow pace.

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Significant workplace culture investigation but OHS missed again

Australia’s news media is reporting a shocking report about the workplace culture of parts of the Nine Entertainment organisation – bullying, sexual harassment, abuse of power – all the elements of organisational culture that can be found in any company if one scratches the surface. Scratching is one of the aims of the occupational health and safety (OHS) discipline – investigating the causes of harm at the source.

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Learn about OHS through alternative perspectives

On the iconic discount table in Readings Carlton bookshop is one of the most interesting occupational health and safety (OHS) books – The Careless State by a Professor of Political Science at Melbourne University, Mark Considine. This book was not written by an OHS specialist with all the associated ideological and philosophical baggage. And really, it is mainly one chapter that justifies the description “Worker’s Health and Safety.”

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New shining stream of safety research funds

Last week, RMIT University launched the Safety and Health Innovation Network (SHINe), a new safety, health, and wellbeing research fund that will work collaboratively with the University of Colorado’s Construction Safety Research Alliance (CSRA) and others. This is a promising source of funds for new occupational health and safety research in the construction industry. SafetyAtWorkBlog attended the launch and was able to talk exclusively about the program with Distinguished Professor Helen Lingard.

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