The OHS benefits of “work to rule”

In May 2020, “work to rule” was touched on in a long article about the future of work. “Work To Rule” is a phrase that is rarely heard now, as the industrial relations (IR) conversation has changed, but it is more relevant than ever.

The industrial relations context for working to the rules is illustrated in this short article. Still, work to rule can have occupational health and safety (OHS) benefits, especially psychosocial health and the current mot du jour, The Great Resignation/Rebalance.

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Banyan Health Group responds

Earlier this week, I paused an article on corporate burnout which used a media release from the Banyan Health Group as the catalyst. The group chose not to respond to some challenging questions but later reversed their position. Below are the responses of Ruth Limkin – CEO of The Banyans Healthcare Group to those questions. I thank Ruth and her team for their support

SAWB: The media release mentions chronic stress risk factors of “increased absenteeism, disconnected employee relationships, heavy workload and tight deadlines” and “longer hours”.  The World Health Organisation has written that “Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life”. What can an executive manager do to reduce or eliminate these factors and thereby reduce the need for personal psychological interventions? Should the businesses change the way they do business and change the expectations that they place on executives?

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Corporate burnout and expecting too much

The Banyan Health Group issued a media release about company executives experiencing burnout in support of Psychology Week. I put some questions to the Group’s media contact from the occupational health and safety (OHS) perspective. The contact said that the Banyan Health Group members did not think they were best placed to answer the questions. [They have since chosen to respond and that supplementary article is available HERE]

That’s perhaps understandable, but we know that work-related mental health problems require a multi-disciplinary response involving personal and structural interventions as individual, social, and organisation factors contribute to poor mental health, of which burnout is part. Organisations that put themselves out there as subject matter experts and corporate workplace service providers to business should be able to respond to challenging questions. Below are statements from Banyan’s media pack and my questions.

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Progressive report on construction industry culture

An analysis of the safety culture in Australia’s construction industry was launched in October 2021 by a coalition of construction companies under the Construction Industry Culture Taskforce rubric. The Report proposes some interesting and significant changes including capping the working hours to no more than 50 hours and no weekend work. This suggestion is of enormous significance as it challenges the statements of many construction companies of worker safety being their highest priority.

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Diagnosis is the key

Part 2 of 2

Safe Work Australia (SWA) has reported on “mental health conditions” in its latest report on workers compensation claims and that these conditions represent 9% of claims for the 2018-2019 period (page 20). Claims have also increased in this category from 6,615 in 2000-2001 to over 10,000 in the latest data period. Mental health conditions are described elsewhere by SWA as affecting non-physical bodily locations (page 38).

As with many other reports, “mental health conditions” are not defined, but SWA states that this phrase is an alternative to “psychological injuries”. It also gives a numerical and dollar value to these conditions:

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Are “mental health conditions” good or bad?

Part 1 of 2

Many organisations provide support for those experiencing mental health conditions, in workplaces particularly. These are important services; some have filled the gap left by the occupational health and safety (OHS) profession and regulators who neglected psychological health to prioritise traumatic physical injuries. But what is meant by “mental health conditions”? SafetyAtWorkBlog went on a short desktop journey to find out.

On 14 October 2021, the Australian Chamber of Commerce and Industry released a report called “Small Business, Mental Health; navigating the complex landscape“. Part of that complexity stems from the confusing terminology about “psychosocial health” and “workplace mental health”. The ACCI says:

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2000 Interview with Paul Kells

Recently Paul Kells passed away. Paul had a major influence on workplace health and safety awareness and promotion around the world. He was the founder of the Safe Communities Foundation in Canada. I was able to interview Paul prior to his attendance at a Symposium on the “Global Perspectives on Effective Workplace Safety Strategies” in Melbourne, Australia on the 15th and 16th of March 2000.

The full interview from the SafetyAtWork magazine is reproduced below and on open access. I think this interview and the Youtube video insert below gives a good indication of Paul’s passion and pain and our loss. (Paul’s memorial service will be on October 8)

SAW: How did the Safe Communities Foundation start and where is it at?

PAUL: My son was 19 years old and he was killed in an accident in a small warehouse in a suburb of Toronto. In this little shop, it was a small business with only 4 or 5 people there. He got the job through a friend whose father ran the business. It was the second or third day on the job and he was asked to go back and decant some fluid from a large drum to some small vessels.

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