Death at work differs from work-related death

Often immediately following an incident, the safety manager receives a brief phone call “There’s been an accident.” Information is scarce and, in my experience, often wrong or more fairly inadequate. in OHS there will always be an assumption that an injury or death is work-related as that is our patch but people die every day and they can die anywhere, even in your workplace. Is this a workplace incident? Yes. Is it an occupational incident? not necessarily.

It is vital in those first moments of confusion and panic, not to jump to conclusions and rush out to the incident site. If it is your responsibility you will become involved but often, by asking a few simple questions, you are able to avoid this confusion and avoid worsening the situation by “butting in” where you are not needed.

I was reminded of this when reading about a coronial inquest into two suicides that occurred at an Australian shooting range in October 2008. These two incidents occurred at a workplace but not from work-related activities. There may have been some workplace management issues that, in hindsight, relate to supervision or security but these are the type of issues that the Coroner will investigate.

The deaths are reportable to the OHS regulators as they occurred on a workplace but it is unlikely that the regulator will put a lot of resources into the investigation given the Police and Coroner are investigating.

New suicide report has something to say about workplace mental health

Work-related suicides have been in the press a lot in Australia over the last six months.  In June 2010, the Australian Government released a report into suicide called The Hidden Toll: Suicide in Australia.  It covers suicide as a social issue broadly but there are some mentions in the report about work-related suicides that are worth noting.

On social costs:

“Ms Dulcie Bird of the Dr Edward Koch Foundation argued that whole communities are often affected when a suicide occurs and described low estimates of the number of people effected by suicide as ‘a load of nonsense’. She gave the example of the suicide of a 16-year-old boy in a small town and noted her organisation had completed ’43 face-to-face interventions for that one suicide’. The Foundation commented that suicide results in the loss of the deceased person’s contribution to society as a whole. Continue reading “New suicide report has something to say about workplace mental health”

Suicide advice shows reactive thinking

Workplace suicides are in the news at the moment due to Foxconn and, to a lesser extent, France Telecome.  There is enough media attention for companies to start to evaluate their own risk exposures.

Through LinkedIn, Tom Boudreau of R&R Insurance Services, issued the following advice under the title “Do Employers Have a Duty to Prevent Workplace Suicides?”:

“A tech company in China has recently been plagued with a rash of worker suicides (and attempted suicides). Nine workers (all of them young) died and two others suffered serious injuries. These workers have not only killed or tried to kill themselves, they’ve done so in the workplace itself. …..

Some labor groups have blamed the company for the suicides, claiming it runs military-style factories and abuses workers. Regardless of the cause, these tragic deaths do raise an interesting question: what duty do employers have—if any—to prevent workplace suicides? Continue reading “Suicide advice shows reactive thinking”

Suicides in China – is this a Foxconn problem or an Apple problem?

Foxconn, a large technology manufacturer in China has a cluster of suicides.  This issue is getting more attention than normal in Western media because the company manufactures products for Apple and the Apple iPad went on sale around the world at the same time news about the suicides broke.

The question that must be asked is “is this a Foxconn problem or an Apple problem?” Continue reading “Suicides in China – is this a Foxconn problem or an Apple problem?”

Workplace bullying – more of the same

In November 2009, a New South Wales Government committee reported on issues concerning bullying.  Much of it concerned school-related bullying but there was some evidence and recommendations concerning workplace bullying of apprentices and trainees.  On 12 May 2010, the Government  responded to the recommendations.

By and large, the responses to the work-related bullying recommendations are uninspiring with the Government exploiting the loopholes left for it in the recommendations.  For instance, the Committee recommended:

“That the NSW Attorney General examine the adequacy of the existing legal framework for bullying related offences, and identify any legislative changes that could enhance the legal protection provided to victims of bullying and cyberbullying.”

The long-winded response is that there is a lot of activity but with no definitive aim.  But then the recommendation did not call for results, only “examine” and “identify” opportunities.

The Committee report is more interesting than the Government’s response due to the access to various submissions on school, work and cyber-bullying but it has quickly become only of historical interest and added to the pile of missed opportunities.

Kevin Jones

The struggle to achieve cultural change on OHS

In 2008, a New South Wales Parliamentary Committee reported to the Government on problems with that State’s Ambulance Services.  The problems included bullying, harassment and a dysfunctional management.  A review into the Ambulance Services progress on the recommendations two years later has found :

“…the general feedback received from ambulance officers is that despite the new initiatives, little has changed, and significant management and cultural problems remain within the Service. While awareness of the Service’s new policies and initiatives appears to be high, adherence to and application of the policies – particularly by Ambulance managers – appears to be low, or at best, varied.” Continue reading “The struggle to achieve cultural change on OHS”

Important lessons from France Telecom suicide investigations

On 9 April 2010, according to media reports, an investigating magistrate was appointed to investigate the more than 30 suicides that have occurred in the France Telecom (FT) workforce.

This follows the November 2009 court finding that management policy could generate harassment.

An inspectors report in February 2010 identified that “pathogenic” management methods were applied to achieve a job reduction target of  22,000 between 2006 and 2008.

Significantly one media report says that suicides are continuing in the workforce with ten occurring since the start of 2010.

An Associated Press report on 12 April 2010 quotes a union lawyer:

“At one time, there was an intention to create a sense of frustration so employees would leave. The problem was that it worked too well…” Continue reading “Important lessons from France Telecom suicide investigations”

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