Hole in Qantas aircraft

Qantas Airways has a reputation for safety.  It’s aircraft have not fallen from the sky for over 50 years.  This fact was brought to wide public attention in the movie RainMan and is a fact that most Australians take pride in.

Airlines do not promote themselves on the basis of their safety record principally because it is a high-risk strategy that can be ruined by just one crash.

In late-July 2008 Qantas Airways had a very lucky escape when, according to current reports, an oxygen cylinder exploded and tore a hole in the fuselage of a plan flying over South East Asia.  Ben Sandilands in the Sunday Age rightly points out that lives were saved because the pilot was able to undertake an emergency landing at the nearby Manila airport.

In The Sunday Age 27 July 2008 (not available online), Sandilands pointed out that Qantas often flies on long routes over the sea such as Melbourne to Los Angeles, or over Antarctica on its Argentinean route.  Had the fuselage damage occurred on one of these routes:

“The pilots would have been forced to choose between risking a potentially catastrophic mid-air break-up versus a crash landing or ditching.”

Qantas does not advertise on its safety record but its continuing success is partly attributed to that record.  The avoidance of disaster from this recent episode is a combination of luck and good management.  Qantas executives can do little about luck but it does need to maintain its good management and be seen to do so.

Relocating maintenance tasks to Malaysia may make sound economic sense, perhaps moreso in times of extremely high fuel prices, but national pride in a national airline should not be underestimated.

UPDATE 

An exploding oxygen bottle is firming as the cause of the hole in the fuselage.  However other issues are being raised as another Qantas plane had problems overnight. An undercarriage door would not close complete and Qantas flight needed to return to Adelaide.  Passengers were understandable a little more concerned than usual.

Several of the articles referenced in this blog include complaints by passengers that oxygen masks failed to work or could not be fitted.  Qantas has said that inspections of masks are included in maintenance schedules and it may be a significant factor that it seems to be an oxygen bottle that exploded however the Australian Transport Safety Bureau has asked for passengers to contact it if they had such problems.

Editorials are appearing in which the importance of safety to the longevity of an airline (as well as the passengers) is being emphasised.  The Age newspaper on 29 July 2008 said that 

An airline’s future is its good name. Qantas has for decades thrived on its reputation. Alan Joyce has the challenge before him to continue that tradition.

(Alan Joyce is the incoming chief executive officer.)

Presenteeism in the US

Presenteeism is when a worker attends work when they should not due to illness.  Frequently ill workers attend the office or the factory because they feel that they are indispensable.  This may be the case but they can then present health risks to others by communicating their flu or other disease to their colleagues.  However, the worker is also impaired and may undertake work tasks or make decisions that put themselves at risk, a clear breach of their OHS obligations.

Presenteeism is an obvious overlap between OHS and Human Resources.  Sick leave has an important role to play in managing a safe and healthy work environment.

A 28 July 2008 article on NPR reports on a poll about presenteeism.  The US context is slightly different from Europe and Australia because paid sick leave is not a workplace entitlement although many workplaces provide health insurance.

I don’t agree with Marc Burgat, vice president of government relations for the California Chamber of Commerce who argues against the imposition of sick leave entitlements on employers.

Good managers have structured their workforces or production deadlines to accommodate levels of absence due to illness.  Health absences should be an element considered in a risk management plan.  Good employers can cope with sick workers and foster good relationship (a good workplace culture) by accommodating unavoidable human foibles.

Medical research into stress indicators

 

Dr Rita Effros spoke to All Things Considered this last weekend about her research into telomeres and cortisol.  In the OHS field this is gibberish until you consider the implications of the research outside of the lab.  According to the UCLA website “cells of persons under chronic stress have shorter telomeres.”  Dr Effros said

“When the body is under stress, it boosts production of cortisol to support a ‘fight or flight’ response. If the hormone remains elevated in the bloodstream for long periods of time, though, it wears down the immune system. We are testing therapeutic ways of enhancing telomerase levels to help the immune system ward off cortisol’s effect. If we’re successful, one day a pill may exist to strengthen the immune system’s ability to weather chronic emotional stress.”

Dr Effros findings could one day reduce the long-term stress experienced by carers of chronically ill family members, soldiers, air traffic controllers, astronauts and people who drive long distances.

UCLA
Chromosomes (stained blue) end in protective caps called telomeres (stained yellow), which are shorter in persons suffering chronic stress. A new UCLA study suggests cortisol is the culprit behind the telomeres' premature shortening. Copyright: UCLA

Managers doing what they think the boss wants

The walkout from the Tasmanian Coronial inquest of the Beaconsfield Mine legal team has given the issues associated with the death of Larry Knight more media prominence than it would otherwise have received.  The withdrawal also allows statements concerning the financial pressures on the mine to continue uncontested. An ABC podcast on the coronial inquest…

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Formaldehyde risks of temporary accommodation

There is continuing concern in the United States about the thousands of claims of health problems by survivors of Hurricane Katrina related to living in trailers provided to them by the government. (A 23 July 2008 podcast includes a mention of this issue but the relevant information is within the first 3 minutes)  The problem is that residents were exposed to toxic levels of formaldehyde.

This may sound familiar to some Australian OHS professionals as similar claims were made over formaldehyde exposure in temporary housing for government workers who were participating in the Federal government’s indigenous intervention program.  The ABC reported that the government investigation found 

“department’s response to the complaints was slow and inappropriate given the seriousness of the health risk.”

An earlier report on this matter containing commitments to health and safety by the Minister is available HERE

The full report by Tony Blunn is available for download as is the relevant media statement by Jenny Macklin, the Minister for Families, Housing, Community Services and Indigenous Affairs.

Texas Crane Collapse

Large cranes are now a basic tool for high-rise construction.  Over the last six months the United States has had several crane collapses.  The latest occurred in Texas on 19 July 2008 and involved a mobile crane.  The collapse resulted in four deaths and injuries to seven workers.  Fed-OSHA is investigating but as this is the latest in a run of collapses there is increased media attention.

According to the most recent media statement by the company that owned the crane, Deep South Crane & Rigging

“The Deep South Crane and Rigging Company experienced a tragic industrial accident yesterday in Houston, TX, that resulted in the death of four members of our company family. Our thoughts and prayers are focused on our deceased co-workers, their families and friends, and the extended Deep South Crane and Rigging family.

We wish we had all of the answers on what happened and why – but we do not – and speculating on cause would not resolve anything. But we are actively working to find those answers. We are fully engaged and cooperating with OSHA in their investigation of the accident. Our common goal is to identify the root cause, correct any issue that may be found, and ensure that this type of tragic accident does not occur again.”

According to one article:

“An Associated Press analysis in June found that cities and states have wildly varying rules governing construction cranes, and some have no regulations at all, choosing instead to rely on federal guidelines dating back nearly 40 years that some experts say have not kept up with technological advances.”

Video and audio reports on the incident are available through the links below.  SafetyAtWorkBlog will be reporting on any new information about the investigations

Company representative – http://www.chron.com/disp/story.mpl/front/5896374.html  

Crane investigations – http://www.khou.com/video/index.html?nvid=264952 

Crane investigations/”competent person” – http://kut.org/items/show/13389

Is the sun good for us or bad?

Exposure to ultraviolet light is a risk for outdoor workers, particularly, that need to be managed well.  The best way to manage this is a point of debate in OHS management circles but I thought the medical argument on skin cancers and melanoma was over.  Apparently not.

According to an article at BMJ Online, Associate Professor Scott Menzies says

“Sun exposure is clearly a major cause of this disease [melanoma]”.

Sam Shuster is not so sure.

“We need to know much more before we can balance the biological books on ultraviolet radiation, even if we can now close the chapter on melanoma.”

When you are discussing occupational safety with your occupational physician (assuming you have one) bring these articles to their attention so that any skin cancer management program you operate is as valid and robust as it can be.  In OHS, a contemporary state of knowledge is an important base.