Most safety professionals can tell stories about how workplace injuries are hidden so that bonuses or rewards are still distributed even though they are not warranted. Most of these examples are at the shop-floor level where rewards, although much anticipated, are minor – first aid kits, movie tickets, sometimes money – and where peer pressure can be quite overpowering. But occasionally a situation is revealed where senior executives also rort the system in order to obtain a reward or a bonus. In September 2010, the UK union Unite has revealed just such a case in Network Rail, a case where the chairman has acknowledged that greed played a role. Continue reading “UK case exposes the hypocrisy of leadership commitment”
Tag: Management
A bitter internal dispute at the Safety Institute gets a public airing
A member of the Safety Institute of Australia, Sue Bottrell, has taken offence at some of the content in this SafetyAtWorkBlog article. She has claimed, in a proposed legal action against me, that my blog article, based on an article written by Gavin Waugh and published in Australian Safety Matters Magazine, has defamed her.
Similar legal action is being taken by her against Gavin Waugh, who has indicated that he will be contesting the accusations.
I regret that any element of the SafetyAtWorkBlog article was able to be misinterpreted and caused offence to Sue Bottrell.
Are OHS inductions sound?
Mostly no.
Over the years I have experienced site safety inductions that have involved sitting in front of a television and video player in a shed and then telling the safety manager I watched the induction video and understood it.
I have sat in a site shed with a dozen others and endured an induction of scores of PowerPoint presentations and a questionnaire that was, almost, workshopped and did not represent any understanding of the work site’s OHS obligations.
There have been long inductions where there is a lot of information but no handbooks to take away or to refer to later.
There have been OHS inductions that have involved no more than “there are the toilets, the tea room is over there and there’s a fire extinguisher here somewhere”.
Bad induction is an unforgiveable flaw in a company’s safety management system and clearly indicates a careless attitude of companies towards their employees’ and contractors’ safety. The significance of induction should not be underestimated because it has two purposes – to establish a common state of knowledge of all workers on a site before one starts work and to have a reference point for investigations of any incidents. Continue reading “Are OHS inductions sound?”
Only vampires work nightshift
For several years now evidence has been growing that nightshift is unhealthy. Nightshift and other shiftwork can produce digestive problems, fatigue and impairment, increased breast cancer risks……. OHS and workplace experts seem to avoid the question “should nightshift be allowed?”
Recently, a senior executive met with nightshift staff in a remote branch office. The nightshift work was office- and computer-based. The executive described nightshift as a “lifestyle choice”. This comment infuriated some of the more placid employees to speak up and take the executive to task. Their point was that the job has deadline constraints that have existed for well over twenty years but this does not mean that any of the employees would not jump at the chance of undertaking the same tasks in daylight. Could the nightshift tasks be undertaken in daylight, in a new shift arrangement and still meet the client’s information needs? The question had not been asked and, as a result, nightshift became the unquestioned status quo. Status quo meant that any health hazards associated with the work were similarly seen as unchangeable and therefore not worth assessing. Continue reading “Only vampires work nightshift”
Confusion over bullying and sexual discrimination on display in air traffic controller media reports
The Australian media is providing considerable coverage to the legal claim by two female workers against Airservices Australia over bullying and sexual discrimination. Airservices Australia is a government organisation that control aircraft movement over Australian airspace.
The details of the harassment mentioned in the media are quite offensive and have no place in the modern workplace.
There are a couple of OHS related issues that pertain to the legal action and the media articles. Firstly, the media struggles to differentiate between sexual discrimination, sexual harassment and workplace bullying. Bullying has the most direct relationship to occupational health and safety but the others generate stress in the workplace and therefore the impacts, if not the actions, fall within the OHS purview. The Australian Financial Review (AFR) (page 7, not available online) has a headline “Flight controllers sue for sexual discrimination” yet the article reports on bullying. Continue reading “Confusion over bullying and sexual discrimination on display in air traffic controller media reports”
Patient safety is also workplace safety
Rosalind McDougall wrote in The Age on 26 July 2010 about the excessive and dangerous workloads of junior doctors in Australia. Similar articles have appeared elsewhere in the world for years but the hazard persists. Part of the reason for the hazard’s persistence is evident in the article if one considers the hazard as a workplace hazard rather than a patient safety hazard or a matter of customer service.
McDougall states the impact of excessive workloads for doctors:
“While most hospitals now have policies advocating ”safe hours”, the reality is many junior doctors work shifts that fail to meet the guidelines.”
“Numerous studies (as well as commonsense) indicate that doctors’ technical skills are compromised when they work too long.”
“While certainly not universal, some practices make it almost impossible for junior doctors to work safe hours.”
Where is the OHS regulator? Is workers’ compensation for stress, fatigue or psychosocial hazards ever invoked by junior doctors? Are there OHS guidelines for the safe operation or design of hospitals and emergency wards? Continue reading “Patient safety is also workplace safety”
Workplace bullying needs prompt and concise action to be effective
It is very important to treat media reports of bullying with a great deal of scepticism. An article in the Herald-Sun on 20 July 2010 is a good example of the collation of new and old information intended to generate alarm or outrage.
Werribee Secondary College has had several incidents of occupational violence and school violence. All schools will have bullying incidents of student to student but these can be minimised and controlled with effort, commitment and vision. Bullying between staff is different, although the controls are similar, and inhabits the different legislative context of OHS. WorkSafe Victoria has been involved with workplace bullying incidents in the education sector in the past.
The Herald-Sun builds on the myth that teachers have it easy because of the amount of leave that is scheduled. The current article entitled “Teacher seeks bullying payout” has a headline about workplace bullying but the article mixes up student bullying and workplace bullying as if they are the same issue but to different degrees and with different participants.
The Victorian Education Department has addressed the issue of workplace bullying to some extent. The department has several sites devoted to bullying issues and occupational violence but much of it refers back to policies and reactionary responses. Continue reading “Workplace bullying needs prompt and concise action to be effective”