Trust, culture and productivity

In September 2015 Dr Matthew Hallowell will be speaking at the National Convention of the Safety Institute of Australia. Hallowell is a bit of an unknown to the Australian occupational health profession so SafetyAtWorkBlog posed a couple of questions to him as an introduction.

SAWB: Is it possible to establish trust and open communication in a company or industry sector, that has a fractious industrial relations relationship with trade unions?

MH: “This is a truly fundamental question to the industry that applies broadly to all project management functions, not just safety.

I think trust can be developed more easily in the context of safety (rather than productivity, for example) because safety involves altruism. I think trust is most dependent on the extent to which the various organizations on a project are willing, able, and encouraged to work together to solve a problem regardless of the contract structure.

In my opinion, integrated project delivery and design-build project delivery methods offer us a new opportunity to work together and build trust because there are more shared objectives and shared incentives.

The traditional lump-sum, design-bid-build contracting strategies with typical regulations around the world (e.g., OSHA that places safety responsibility solely on the contractors and subs), severely limits the opportunity to work together on any one goal.”

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Inexactitudes could lead to OHS myths

Consulting firm Deloittes recently announced the merging of its occupational health and safety (OHS) and sustainability sectors in order to provide better customer services.  In the article Deloittes says about the importance of workplace mental health:

“Given that one in six working age Australians live with mental illness including depression, that is costing Australian businesses at least $11 billion dollars each year, this is a growing area“.

But the source of this statement is unclear and this lack of clarity may be contributing to some of the inexactitudes in the mental health/wellbeing debate. Continue reading “Inexactitudes could lead to OHS myths”

The evolution of Broken Windows

One year ago, this blog included an article about possibly applying “broken windows” theory to occupational health and safety (OHS) as both involve the enforcement of rules. The article said:

“The principal OHS lessons from Broken Windows Theory are that one needs to scratch the surface of any new OHS approach, that these theories need time to mature and to be verified or questioned and that it remains an important exercise to look beyond our own experiences, but to look with an analytical eye.”

The theory is evolving according to the architect of the theory, William J Bratton in an audio report in  NPR’s All Things Considered for 4 May 2015.  According to that article:

“Bratton says he’s open to some revisions of the city’s broken windows philosophy, including more warnings for first-time offenders. But his larger message seems to be: If it ain’t broke, don’t fix it.”

All theories require adjustment to make sure they remain practical and relevant.

OHS professionals who correct the workplace hazards, particularly worker behaviours, that are the “low hanging fruit” seem to be following Broken Windows, theory to some extent. But to continue to do this, without addressing hazards higher up the hierarchy of controls,  the organisational structure and the managerial prerogatives will devalue the original intention of enforcing worker behaviours and improving the work environment.

Mark Griffith illustrates the risk of devaluing the enforcement effort when he says, in the NPR article:

“We all want a better quality of life…. What we’re saying is the approach to it — the tactics that are used to arrive at that — are overly aggressive, and are ultimately on some level counterproductive to the very goals you’re trying to achieve.”

This seems equally valid to workplace safety management.

Kevin Jones

OHS and public health at The Coal Face

The Hazelwood mine fire has faded from the memory of most Victorians following the Parliamentary inquiry but not so for those who continue to live in the Latrobe Valley and with the health consequences of the fire.  Tom Doig has written a short book on the incident and its consequences that will put pressure on the Andrews (Labor) Government to honour its election promise and reopen the inquiry.

Doig’s book, The Coal Face, summarises many of the issues raised by the inquiry by looking at a selection of personal stories from residents, neighbours and firefighters.  It is a short book of just over 100 pages but it is an important reminder that the consequences of the mine fire are still being felt. Continue reading “OHS and public health at The Coal Face”

Some are losing faith in the Victorian Workcover Authority

At a remembrance service in December 2014, the founder and outgoing deputy director of the Creative Ministries Network (CMN), John Bottomley, explained his refusal of funding from the Victorian WorkCover Authority (VWA) for CMN’s work-related grief support services (now called GriefWork). VWA has a different take on his comments.

In discussing the relevance of the Book of Isaiah to the motivations of the CMN to help people, Bottomley said that

“… it is God’s response to injustice and suffering that has planted this same spirit at the heart of our endeavours to transform work-related harm.

So CMN rejected VWA’s contract in April this year, after WorkSafe had funded our agency for over ten years to provide grief support services. My reason for rejecting the new contract was that VWA wanted to hide bereaved families grief from the public domain of injustice at work. The contract brief treated grief as an individual psychological problem to be addressed behind the closed doors of a clinic shut off from the rest of society. The contract wanted to treat work-related grief like an illness, and treat grieving families as sick and lacking the ability to ‘cope’. This heaps injustice upon injustice.”

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Asbestos worker supporter gains Australian honour

For many years Vicki Hamilton has been a tireless worker in support of those suffering from asbestos-related diseases.  She, and her colleagues at the Gippsland Asbestos Related Disease Support Inc. (GARDS), are based in regional Victoria and often struggle for recognition of their efforts.  In the 2014 Australia Honours list, Vicki was awarded an Order of…

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