OHS needs plain language, consultation and corporate engagement

An earlier article today provided a reminder of a County Court judge’s criticism of OHS management-speak in a 2004 decision concerning the death of Robert Sergi on a rail bridge construction project near Geelong.

In response to some of the safety initiatives outlined to the Court by the lawyer for Leighton Contractors Ross Ray SC, Judge Gebhardt said:

“Mr Ray pointed to an array of safety initiatives introduced by his client and a welter of documentation was tendered.

I gained the impression from the documents tendered that some form of managerial “hocus pocus” bewitched the company which sought to satisfy the needs and interests of workers with hierarchical and self-serving layers of bureaucratic “bubble-squeak/’ what Mr Ray described as “complex speak”. When the language is destroyed, reality fades and there is no basis for sound and sensible communication.  Workers are not instruments, but participants and conversation with them should occur on that basis.”

It is fair to expect that a judge would have come across a large amount of legal jargon through their career and that this could be an advantage in trying to translate management-speak but clearly, in the above situation, this is not the case. Continue reading “OHS needs plain language, consultation and corporate engagement”

Australian roundtable podcast on workplace bullying

On 21 May 2010, Boardroom Radio (BRR) released a podcast on workplace bullying that includes opinions from some worthy speakers.

Andrew Douglas, Managing Director at Douglas LPT;

Wayne Blair, Fair Work Australia Commissioner;

Gail Hubble, Barrister; and

Anna Palmer, HR Consultant, at Provenio Consulting

Some of the questions are a little peculiar such as whether current generations are more “vulnerable” to bullying.  Speakers responded that there are more opportunities for bullying now due to new technologies Continue reading “Australian roundtable podcast on workplace bullying”

New OHS Codes and Regulations for Australia

On 20 May 2010, SafetyAtWorkBlog mentioned the “challenge” of harmonising OHS approaches to bullying and harassment.  This morning Safe Work Australia provided a list of the Code of Practice and Regulations that are being developed as part of the OHS harmonisation process:

Model Regulations

  • “Licences – general e.g. asbestos and high risk.
  • Workplaces –first aid, personal protection equipment and emergency management.
  • Plant – general.
  • Chemicals – inorganic lead, asbestos, labelling, safety data sheets and major hazard facilities.
  • Other hazards – manual tasks, Continue reading “New OHS Codes and Regulations for Australia”

Harmonising bullying terminology extends well beyond OHS

In May 2010, Workplace Health & Safety Queensland uploaded a Workplace Harassment Assessment Tool.  The curious element to the information is that Queensland does not mention the word “bullying” even though the assessment criteria cover this hazard.

As Australia moves to harmonised legislation on workplace safety issues, the harmonisation of terminology is going to be important and probably subject to lively discussion.   Continue reading “Harmonising bullying terminology extends well beyond OHS”

Eye safety campaign – a good start but shortsighted on safety

On 19 May 2010, the Optometrists Association Australia (OAA) launched a national eye safety campaign.  This campaign is worthwhile but illustrates some of the shortcomings of this type of campaign.

The OAA media release states:

“Sixty per cent of all eye injuries happen at work, .. warn optometrists who are urging every workplace to put eye safety procedures in place as part of a new national campaign.

Optometrists Association Australia (OAA) and HOYA Lens Australia will launch ‘Eye accidents change lives forever’ a comprehensive workplace eye safety campaign this week.” [links added]

The need for eye safety procedures is clear but the recommended action is too narrow.  The entire focus of the campaign is to increase awareness of eye hazards and to increase the usage of safety eyewear.  There is no focus on the reduction of the hazard itself, just the protection of the worker’s eyes. Continue reading “Eye safety campaign – a good start but shortsighted on safety”

Workplace bullying – more of the same

In November 2009, a New South Wales Government committee reported on issues concerning bullying.  Much of it concerned school-related bullying but there was some evidence and recommendations concerning workplace bullying of apprentices and trainees.  On 12 May 2010, the Government  responded to the recommendations.

By and large, the responses to the work-related bullying recommendations are uninspiring with the Government exploiting the loopholes left for it in the recommendations.  For instance, the Committee recommended:

“That the NSW Attorney General examine the adequacy of the existing legal framework for bullying related offences, and identify any legislative changes that could enhance the legal protection provided to victims of bullying and cyberbullying.”

The long-winded response is that there is a lot of activity but with no definitive aim.  But then the recommendation did not call for results, only “examine” and “identify” opportunities.

The Committee report is more interesting than the Government’s response due to the access to various submissions on school, work and cyber-bullying but it has quickly become only of historical interest and added to the pile of missed opportunities.

Kevin Jones

Safety leadership and change through informal networks

Australia is behind in many things and in front of the rest of world in others.  A recent visit by Jon Katzenbach, senior partner with Booz & Company, to Australia indicates that we are lagging on the issue of organisational change.

According to an article in the Australian Financial Review (AFR) on 11 May 2010, Katzenbach talks about changing people’s behaviours in companies  by using informal networks and identifying “pride builders”.  The article is not available freely online but the core elements of the article reflect Katzenbach’s thoughts in a 2007 article in Fortune magazine.

Katzenbach discusses the frustration of the CEO Of Bell Canada.  Michael Sabia had tried to change the behaviour of his customer relations staff with top-down leadership techniques but they weren’t working.  Bell Canada needed to look at leadership in a different way and found that there were people in the organisation who staff admired, who instilled a sense of pride in other employees.  As a result behaviours changed, sales and profits increased. Continue reading “Safety leadership and change through informal networks”

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