Looking for the causes of workplace harm can change one’s world view

The New York Times reported on 17 May 2010 that psychologists have started considering the causes of workplace stress.  About time!

The report says that

“Employees are unhappy about the design of their jobs, the health of their organizations and the quality of their managers..”

and that unhappy workers have a high risk of heart attacks and depression.

The article is principally an interview with the author of a new personnel management book that identifies that performance reviews are a generator of unhappiness and stress.  This concept has been circulating for some time and goes part way to making workplaces safer.

Job design, mentioned above, can be broadened to include how people are managed.  Personnel management and human resources (HR) are a crucial element of any business but the NYT article indicates a growing realisation that the foundations of this management, how jobs are designed, have generated some of the hazards that HR is now tasked to control. Continue reading “Looking for the causes of workplace harm can change one’s world view”

Leadership starts with the truth

Guest contributor Jim Ward writes:

Interested observers of past OHS failures would do well to pay close attention to the insights of former BP employee Ross Macfarlane in the SafetyAtWorkBlog –  A personal insight into BP and the corporate approach to safety.

His erudite observations of some of the underlying issues surrounding BP’s succession of calamities during the noughties and the company’s subsequent struggle to come to grips with the implications for its brand, culture, ethics and self perception are rare.

They are the sort of insights not usually captured during a formal root cause analysis of an OHS disaster.  Irrespective of who is found to be right and who is wrong some things just don’t help when it comes to trying to achieve a safe workplace.  But, Macfarlane’s insights do.

Macfarlane’s apt description of the “Cult of Lord Browne” is given further weight by the erstwhile CEO’s own account of his life and times as the head of the oil giant in his memoir Beyond Business.

In my view Browne is a narcissist.  In his book he portrays himself as

“a visionary leader who transformed a lacklustre organisation into one of the world’s biggest, most successful and admired companies”.

My take on it is that he was admired by his peers but not as much as he was by himself. Continue reading “Leadership starts with the truth”

Mining safety conference is shadowed by taxation debate

As there was in the marriage of Prince Charles and Lady Diana, there is a third member in the relationship at the New South Wales Mining Council (NSWMC) conference that is being held in the Hunter Valley this week – the Government’s response to the Henry review into Australia’s taxation scheme.

The CEO of NSWMC, Dr Nikki Williams has been interviewed repeatedly at the conference with workplace safety being the opening line from reporters before asking about Henry.  Only 24 hours after the release of the Government’s response very little detail can be expected from an interview.  By lunchtime Williams’ responses were polished as she outlined the potentials – mine closures, economic damage to regional towns……  The reality of the taxation changes to the mining sector is not really going to be understood for several more days.  Any direct impact on safety is highly unlikely.

Sadly safety is not getting much consideration in the media discussions however there are potentials in this conference that could extend well beyond the mining industry. Continue reading “Mining safety conference is shadowed by taxation debate”

Small OHS issues may be controlled by big picture action

The continuing risks of asbestos are not nearly as noticeable on the radar of OHS professionals in the Western (or Minority) world as it used to be.  In many people’s minds, a ban on asbestos has removed the risk.  That is not the case, even if much of our attention is given to cleaning up the chemical’s dangerous legacy.

Asbestos is as big an issue in the majority world as it ever was in the West and, for those few who want to look at the global impact of asbestos, the risks are not hard to find.

Every so often, the reality of asbestos pricks the minds of the complacent West and a recent safety alert issued by one of Australia’s smallest OHS regulators is an example.  Northern Territory’s WorkSafe has echoed actions by WorkSafe WA and issued a safety alert on

“plant … recently imported into Western Australia and found to contain bonded asbestos gaskets.  The plant was imported from New Zealand and Thailand for installation at a major industrial site in that state.  Workers at the site were unaware that any gaskets contained asbestos.”

Risks associated with imported machinery and plant will increase for Australia as its own manufacturing capacity declines.  This economic reality and inevitability sets some challenges for OHS professionals who operate, principally, in only one jurisdiction. Continue reading “Small OHS issues may be controlled by big picture action”

Inter-related issues of workplace bullying

Most of the workplace bullying attention in Australia in recent years has focussed on the white-collar industries and the relationship to stress, workload, harassment and policies for respect.   A case reported in the The Age newspaper on 29 April 2010 about bullying in a door frame company is reflective of apprentice bullying cases of over a decade ago but also illustrates the potential complexity of this workplace hazard. Continue reading “Inter-related issues of workplace bullying”

If safety culture begins at the top, what message is the Australian Government sending on insulation installer deaths?

If safety culture is set and developed by leaders, what does it mean when a Prime Minister launches a scheme that places the creation of jobs over the need for worker safety?

Two days before International Workers’ Memorial Day, the Australian Broadcasting Corporation’s Four Corners program analyses the failed insulation scheme initiated by the Australian Government in 2009.

According to the Four Corners website:

“Four Corners takes a forensic look at a chain of events that began with so many good intentions but ended in death and political humiliation. What exactly were the warnings given to the Department of Environment and the Minister Peter Garrett? Why did senior officials inside the Department reject safety concerns, preferring to play up the job creation aspects of the program?”

An audio preview of the Four Corners is available online.  In that interview a whistleblower from the Department of the Environment states that

“..we were told that safety was of less importance than job creation.” Continue reading “If safety culture begins at the top, what message is the Australian Government sending on insulation installer deaths?”

How revolutionary could the Work Health and Safety Act be?

In April 2010, the Australian Government is busy negotiating a new health reform package.  It is likely that the next stage of the reforms will be in the Australian Senate which brings Nick Xenophon into the negotiations.  On 21 April 2010,  The Australian reported Xenophon saying:

“…he had “an open mind” on the deal brokered by the Prime Minister yesterday but wanted to ensure it had a strong emphasis on preventative health, which was the ultimate “test of the health system”.”

Senator, Nick Xenophon, provides a good example of how personal ideals cross social boundaries and professional disciplines.  His focus on the prevention of harm covers public safety and workplace safety illustrates the interconnection that an ethical stance can bring social issues that are governed under different laws and expectations. Continue reading “How revolutionary could the Work Health and Safety Act be?”

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