Where can I get my own Cynthia Carroll?

The June 2012 edition of the Harvard Business Review includes a fascinating article (extract online ) on safety by the controversial CEO of Anglo American, Cynthia Carroll.  The whole article is well worth reading but there was one element that I found particularly interesting, Carroll’s mention of zero harm.

Carroll visited operations in South Africa where Anglo American employed 86,000 people from various cultural background s and literacy. She writes:

“When I visited the operations, my conversations with local managers were frustrating. Safety was improving, they assured me, but it would never be perfect. My goal of zero harm was simply not achievable. The head of our platinum operations at the time insisted repeatedly, “Cynthia, you just have to understand…” As I talked to people and examined the facilities, I wondered how much authority someone who is underground for hours on end, with a shift supervisor right behind him, really has. I questioned whether a line worker had the power to put up his hand and say, “I’m not going to do this, because it is unsafe.””

Following a fatality on the day of her visit and in conjunction with the safety concerns she had, Carroll closed the Rustenburg platinum mine for a structural safety makeover. Continue reading “Where can I get my own Cynthia Carroll?”

Where are the safety profession thinkers?

The most successful safety management improvements come from a multi-disciplinary approach. The biggest leaps in safety management have come not from the established safety academic profession of engineering but from those outside that discipline – sociologists (Andrew Hopkins) , psychologists (James Reason)  and, increasingly, philosophers.

Recently philosopher Alain de Botton  was interviewed in the Australian magazine, Dumbo Feather (issue 30, 2012).  When asked whether the discussion of philosophical ideas exists in popular space, he said:

“I care about a mass audience because I somehow believe that the mass is right.  I believe in a democratic sense that if you’re not reaching a broad number of people with your ideas, that there’s probably something wrong with your ideas.  It might not be everything that’ wrong with them, but something presentational or structural.  We live in very open societies, where if your message is a good one it should be able to get out there.

So when the typical academic says, ‘Well, you know, I don’t want to be open to popular scrutiny’ or, ‘I’m not interested in discussing my material with just anyone’, my response is ‘Well, why?’  What is it about your field of study that makes it inevitably beyond a broader public acceptance or recognition or discussion?”

de Botton is not talking about safety, per se, but he is talking about the communication of ideas and communication, or consultation, is a crucial element of successful safety management.

Why is it that the most useful and interesting perspectives on workplace safety are coming from non-traditional safety disciplines?

Kevin Jones

Australian OHS awards need reviewing now more than ever

The various government safety awards process in Australia needs a thorough coordinated review in order to maintain their relevance.  Earlier last year WorkSafe Victoria tried a new strategy to increase community participation in their awards process.  This involved monthly mini-awards and nominees calling on their friends and professional networks for support and votes.  It was worth a try but WorkSafe Victoria went it alone and it will be difficult to sustain this strategy without broader support, probably from the other States.

SafetyAtWorkBlog stated following last year’s national safety awards ceremony that change was required but no one took up the challenge.  The need for review was even more evident at this year’s Safe Work Australia Awards held last week.  The lacklustre atmosphere could have been partly due to an MC, Paul McDermott, who is more comfortable piercing the pretensions of institutions.  In these awards, it would have been rude to make fun of workplace safety.  McDermott understood this and could only make jokes of his own brushes with danger, such as having his scrotum pierced with a winklepinker. But it is more likely that the awards had more serious deficiencies. Continue reading “Australian OHS awards need reviewing now more than ever”

Evidence of the need to change how and why we work

Last week Professor Rod McClure of the Monash Injury Research Institute urged Australian safety professionals to look at the ecology of safety and injury prevention.  By using the term “ecology” outside of the colloquial, he was advocating that we search for a universal theory of injury prevention.  In short, he urged us to broaden our understanding of safety to embrace new perspectives.  It could also be argued that he wanted to break the safety profession out of its malaise and generate some social activism on injury prevention – a philosophical kick in the pants.

Before discussing the latest research Australia’s Barbara Pocock has undertaken, with her colleagues Natalie Skinner and Philippa Williams, the challenge of achieving some degree of balance between the two social activities of work and non-work can be indicated by a graph provided by Dick Bryan and Mike Rafferty in a recent DISSENT magazine article about financial risk.

In 2008 people in Australian households were working over 50 hours per week.  The reasons for this are of less relevance than the fact that Australian workers are well beyond the 40-hour work week, not including any travel time.  Work has a social cost as well as a social benefit and any discussion (debate?) over productivity, as is currently occurring in Australia, must also consider the social cost of this productivity.  The graph above is a symptom of the challenge of achieving a decent quality of life and a functional level of productivity – the challenge that Pocock, Skinner and Williams have undertaken. Continue reading “Evidence of the need to change how and why we work”

New Tooma OHS book augurs well for the rest of the series on due diligence

Tooma is a leading figure in Australia’s analysis and application of occupational health and safety (OHS) laws.  He has also been a regular author for publisher CCH.  His latest book on workplace health and safety is entitled “Due Diligence: Duty of Officers”. 

The process for harmonisation of OHS laws in Australia continues to be a rocky one but there are some elements emerging that, even if the laws are not applied in each State, will change the way that OHS is perceived in workplaces.  The increased involvement and accountability of senior managers has been a prominent concern through the review process and is a valid starting point for this new series of books.

Tooma writes in the Preface that the series is designed for the “busy executive” (Is there any other kind?) as an explanation for the tone and structure of the book.  The book is what has been traditionally described as an “easy read”.  I take this as meaning a clean, well-spaced font, minimal footnoting and cross-references.  There is a good use of graphics and tables but sometimes the short case studies or examples break up the page too much in such a small formatted book. Continue reading “New Tooma OHS book augurs well for the rest of the series on due diligence”

What makes a good job? What makes a safe job?

Dame Carol Black

The High Risk OHS Summit 2012 (why it’s high risk, no one seems to know) started with a bang with a detailed presentation from Dame Carol Black, a major instigator of work health reforms in the United Kingdom.  Dame Black was able to provide several case studies and some data that provided a fresh perspective on what work and health and safety means to the British workers.  For instance, she stated that of those employed in the UK, 26% are working with a health condition or disability. Black also said that 2.4% are off sick at any one time

Black also adds the personal to her presentations and admitted that she had not been aware of what makes “a good job” until beginning her review over five years ago. It is a terrific question to ask one’s self and colleagues.  What makes a good job?

David Gregory of the Australian Chamber of Commerce and Industry also spoke at the conference and, as usually, was very cautious in what he said and how he said it. Continue reading “What makes a good job? What makes a safe job?”

The social context of OHS laws is being poorly handled

Australian lawyer Michael Tooma is mentioned regularly in the SafetyAtWorkBlog, mostly because Tooma is one of the few who consider workplace safety in the broader social context.  In The Australian newspaper on 10 February 2012 Tooma wrote that new work health and safety laws being introduced in Australia present

“…a march … into the traditional heartland of the public safety, product safety and professional liability territory, and it brings with it a criminalisation of what was once an exclusively civil liability domain.  The new laws did not invent this trend, they just perfected it.”

Right-wing commentators would jump on this and declare “nanny state” but it is vitally important to note that this trend of “protectionism”, or the “compensation culture” as described in the United Kingdom, did not originate in occupational health and safety (OHS) laws.  The OHS profession, business operators and workers will need to learn to accommodate and manage this social trend that has been imposed.

Tooma writes that ”

“…we have not had a proper debate about the incursion of the laws into nontraditional areas and its impact on the resources of firms, regulators and ultimately work safety standards.”

The debate may already be over. Continue reading “The social context of OHS laws is being poorly handled”

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