Work-related suicides in another militarily-structured organisation

Australia’s emergency services have had several reviews into accusations of workplace bullying, harassment, mental health or suicides. Melbourne’s Metropolitan Fire Brigade (MFB) is the latest to undergo this type of review but the United Firefighters Union (UFU) is not happy about the release of the final report, which was due out today.  If the final report is consistent, a dysfunctional safety culture will be found.

According to a report in the ABC news website, the review was

“…headed by clinical psychologist Dr Peter Cotton, who wrote a similar report for Victoria Police.” [link added]

SafetyAtWorkBlog readers may recall that an earlier article on psychologically healthy workplaces included this mention of Dr Cotton

“[Dr Chris] Stevens is not blind to the shortcomings of some of the trends in the area of psychologically healthy workplaces. He agreed that the modern workplaces and workers are subject to over-diagnosis of mental health issues and paraphrased some of the work of Dr Peter Cotton who estimated around 30% of workers compensation claims for psychological injury relate to low morale and not psychiatric diagnosis.”

Continue reading “Work-related suicides in another militarily-structured organisation”

Not all deaths are “newsworthy” but they are all important

As Australia’s Safe Work Month closes, the media is focussed on the four fatalities at Dreamworld theme park in Queensland.  That situation is complicated as, although the incident is being investigated partly under Work Health and Safety laws, the decedents were visitors to the workplace. On the other side of the continent in Perth, prior…

Subscribe to SafetyAtWorkBlog to continue reading.
Subscribe Help
Already a member? Log in here

Early speculation and reporting on theme park deaths is unhelpful

Late yesterday four adults were killed on the Thunder River Rapids ride at the Dreamworld theme park in Queensland Australia. Investigations are ongoing and it was only recently that the names of some of the victims were released.  The first few days after any fatality are confusing as new information is uncovered, old concerns are voiced and our sympathies for the dead expressed.  However there are usually some comments that are unhelpful, and this morning was no exception.

ABC Radio’s AM program led with a report called “Union expresses concerns to Queensland safety regulator about Dreamworld rides”. In the report Ben Swan, Queensland Secretary of the Australian Workers Union says that the union raised safety and maintenance concerns with the company running DreamWorld, Ardent Leisure Group, earlier this year. Swan said that the concerns involved maintenance regimes and equipment but did not specify that Thunder River Rapids was part of those concerns.

Swan was at pains to not distract people from the incident investigation yet his readiness to be interviewed did just that. The union could have made its point about past safety concerns by pledging to cooperate with official investigations by the Coroner and Work Health and Safety Queensland.

Lawyer, Sugath Wijedoru was interviewed by AM over an incident at the theme park in April 2016 that involved his client. The incident involved a different ride and different circumstances.

Swan’s and Wijedoru’s comments and the structure of the AM report, imply that there was a systemic OHS problem with the theme park’s administration but how does this help the investigation less than a day after the deaths? Does this add to the grief and trauma of the relatives who have only just been informed of the deaths, or provide comfort?  DreamWorld may have systemic safety management problems but identifying this is the role of the investigators.

The information that Swan, Wijedoru and others have about the Thunder River Rapids ride and Dream World’s OHS practices generally is sure to be of interest to the investigators, regulators and Courts but did they need to comment within 24 hours of the tragedies? Who did this help?

The report also end with the reporter Katherine Gregory reminding the listener that

“there is no national regulator for theme parks in Australia. Instead it is managed by each jurisdiction.”

The implication is that there should be one. Why? The only National OHS regulator Australia has is Comcare and that only covers a selection of workplaces and industries. The fact is that Australia has no national regulator of workplace safety in the manner of other countries.  OHS is almost always dealt with by the States which makes the concluding comments curious and unnecessary.

Mainstream media feels the need to report news and the deaths of four people on an amusement ride is certainly news but does it need to encourage speculation about incident causes at the time that the company is trying to work out what happened and address the concerns of its workers, various investigators are only just getting the level of access to the scene they need, and relatives are finding out why some of their family are not coming home?

Kevin Jones

Asbestos presents political opportunities for vision and leadership

Asbestos is not something this blog writes about often, principally because the risk of asbestos-related diseases is well established and the control measures identified.  Ideally asbestos should be left in the ground as, no matter in what state it is used, it presents a serious hazard to someone wherever it has been mined or used.  But few countries are willing to make this commitment and even if they do asbestos-containing materials (ACM) continue to be imported regardless of any bans in place, as Australia is currently experiencing.

This fundamental occupational health and safety (OHS) and public health issue is not helped when prominent figures utter dangerous misrepresentations.  MotherJones has pointed out that in his co-authored 1997 book, The Art of the Comeback, now United States Presidential-hopeful Donald Trump described asbestos as

“the greatest fire-proofing material ever used.”

That asbestos is

“100 percent safe, once applied,” and  “got a bad rap.”

The quotes are 19 years old so Trump may have achieved a different perspective on asbestos and it would be good to have someone pose the question, perhaps in the next debate, although he may simply deny he ever said that. (He would be technically right, he never said it, he wrote it)

cover-of-asea_annual_operational_plan_2016-17_web_final_accAustralia does not have a Trump but it does have an Asbestos Safety and Eradication Agency (ASEA) and only last week the Minister for Employment, Senator Michaelia Cash (great name for a politician giving out money), gave the agency an

“additional $3.4 million over two years in the 2016-17 Budget”.

This was a timely increase, at least politically, to counter the continued importation of a banned substance as mentioned above. However, the allocation of this money to the ASEA misses the target.  ASEA does not control the importation of building products; that is the job of the Australian Border Force.

ASEA released its Annual Operations Plan 2016-17 at the end of September in which it addresses the asbestos importation issue:

“ASEA works with all levels of government to assist in responding to the strategic risks of asbestos in Australia. The agency coordinated the development of a Rapid Response Protocol through the Heads of Workplace Safety Authorities (HWSA) Imported Materials with Asbestos Working Group. The protocol is the first of its kind, enabling government agencies to work cooperatively and efficiently across jurisdiction and portfolio lines when products have been identified as containing asbestos. This allows agencies to work through the practicalities of concerns that such products may cross, or have crossed, state lines.”

This national and cross-agency cooperation is good and required but “the practicalities of concern” is the major barrier to change.  Government never seems to have sufficient funds to make a ban as effective as possible or it needs to be.  Allowing ACM into Australia, even though the building material contains a government-banned substance, creates costs on public and occupational health but as these costs are further down the supply chain and may not appear for decades, Government considers them to be acceptable.  It is highly unlikely that the cost of preventing ACMs at the border would be more expensive than the long-term health costs that the Government will need to pay through public health and hospitals and that employers may need to pay through lost productivity, business disruption and workers’ compensation. (This is another example of why OHS need economists and financial estimators.)

cover-of-asbestos-importation-reviewIn February 2016, Minister for Border Protection, Peter Dutton, announced an inquiry into the importation of ACMs, to be conducted by KGH Border Services, a company with which the Minister’s Department has been in a partnership since early 2015.  The final report seems to imply that the issue is too difficult to police and that the current process is the best the Government can do, particularly as a large part of the asbestos problem originates in China, Australia’s most lucrative trading partner.

“For most businesses involved in international trade, a rational cost/benefit analysis of investment in compliance is not justified by the incentives that government offer to promote voluntary compliance. Despite the critical effect of asbestos exposure to public health and safety, it remains a cheap and effective material for use in a wide range of goods. Asbestos continues to be widely used internationally, and is incorporated in goods manufactured by Australia’s largest trading partners, such as China.”

This paragraph from the KGH report illustrates the tone of the report.  Asbestos is cheap and effective and used widely, however it is also deadly.  As mentioned above, asbestos and ACM is only cheap to purchase but can have decades long costs that would/should render the cheap purchase a nonsense.  That asbestos is effective echoes Trump’s position.

The report also states:

“Due to the differing standards applied to asbestos regulation internationally, it may be inefficient for suppliers that sell to a range of markets, to ensure compliance with the Australia’s strict import prohibition. The Australian prohibition relates to all forms of asbestos, but chrysotile is not internationally recognised as a dangerous form of asbestos. Countries that mine chrysotile maintain that it is safe, and continue to export it to a number of other countries, where it is still widely used in products that supply a range of industries.”

Regardless of what other countries do, Australia’s Department of Health identified the hazard of chrysotile asbestos as early as 1999 and has stated for some time that:

“There may be no safe exposure level for chrysotile, so all exposure should be avoided” and

“If a safer product or process can be substituted for one involving chrysotile, this should be done.”

According to KGH Border Services chrysotile is not internationally recognised as a dangerous form of asbestos.  So what?  The government that commissioned the KGH report has stated it is dangerous!!??

The KGH report also outlines what is already known and the reason for the existence of the ASEA:

“There is also confusion about policy and regulatory responsibilities across Government in Australia and some ambiguity in the overarching legal framework that establishes Australia’s strict prohibition. The Department of Employment (DoE) has policy responsibility for the legal framework that establishes the border control. The DIBP administers the import and export prohibitions at the border. The Asbestos Safety and Eradication Agency (ASEA) is responsible for administering the import and export permission regime on behalf of the Minister for Employment. The Australian Competition and Consumer Commission (ACCC) and state and territory work, health and safety (WHS) regulators have a role in enforcement of the asbestos prohibition domestically. This cross-over between various Commonwealth and state and territory authorities can confuse the public’s perception of the DIBP’s role in asbestos regulation, and its ability to affect changes to the legal and policy frameworks that establish the prohibition. Clarification of the responsibilities and coordination efforts across Government would reduce this confusion and increase the effectiveness of the Government’s response to asbestos issues.”

If asbestos was not killing Australian workers and their families, it would be funny that overlapping and conflicting responsibilities (a responsibility managed by the Government) “can confuse the public’s perception of the DIBP’s role in asbestos regulation”.  The public may not understand the role of the DIBP but it certainly understands the fatal risks associated with asbestos.  The calls from the public and the unions for stronger policing of banned substances is less a criticism of the Department of Immigration and Border Protection (DIBP) that it is a criticism of the Government for inaction.

The report also suggests that other levels of Government should be pulling their weight on asbestos management.  They should, and they are, but how much easier, cheaper and more productivity their jobs would be if the Federal agencies prevented ACMs entering the country.  It just may be possible to eliminate the established asbestos hazards if new asbestos was stopped being imported.

It may also be useful to note that Minister Dutton seems to see the call for controlling asbestos imports as a trade union conspiracy.  One could just as well claim that safe asbestos is a Trump conspiracy.

The Australian Government is mismanaging the latest controversies around the importation of asbestos-containing material but to manage it appropriately requires hard questions that this government chooses not face.  The deaths associated with asbestos exposures are increasing and are likely to for some decades yet.  How many decades, is the choice of this Government.  Act now and seriously and fewer people will die, businesses will be more sustainable, health and compensation costs will be less.  In fact there may even be more jobs and growth.

Politicians are regularly called on to provide vision.  Asbestos seems to be one of those issues where the vision can be readily understood and easily explained.  Addressing the issue in a serious way could also be seen as an example of leadership and the basis for a political legacy.  And it is not as if asbestos is irreplaceable.  Trump may see it as a miracle building material but the combination of new products with safety in design principles should be able to achieve a comparable fire protection level.

Vision and leadership.  Where have we heard those words  before?  Oh yes, EVERYWHERE.

Kevin Jones

safetyATWORK magazine on 9/11

sept11SafetyAtWorkBlog originated from the SafetyAtWork magazine, a PDF subscription magazine that ran for a few years.  In October 2001 we published a special edition of the magazine focussed on the 9/11 disaster.  It has some exclusive articles and other safety content from a range of authors. We have made it available for the first time through this blog to mark the 15th anniversary of the event.

Kevin Jones

 

Safety Convention becomes conventional

Dr Maureen Hassall (pictured below on the left)says that mining has done great work in improving safety but the fatality rate has not dropped even though there has been some fluctuation. And the catastrophes have had similar causes. So why are mine workers continuing to die?

hassell-sia-conf-2016Perhaps another question should be asked on whether the penalties for recurrent fatalities need to be escalated across the industry? Perhaps it could be possible to apply penalties across an industry sector, such as mining.

The Safety Institute’s Safety Convention is becoming more conventional where the radical discussions of the first session today are being diluted. A significant question asked was all of this information is available but so what? What do we do to use this disruption? Those questions are what persist in delegates as they move to diverse streams and back to traditional safety discussions.

Dr Hassall spoke about the importance of defining control mechanisms and the need to assess and investigate and that mine safety has focused on devices, plant and equipment. Her presentation was curious because some of the most exciting OHS issues in mining have involved safety management – Digging Deeper – or the mental health of fly-in fly-out workers. There was no discussion of these risks even though they contributed to work-related fatalities. (Maybe I was in the wrong session or frame of mind)

There is also confusion in the delegates over the role of the Hierarchy of Controls and Critical Control Management.  It seemed odd that a new approach, Critical Controls, was being proposed so many decades into OHS legislation when Controls were supposed to have already been well understood. Maybe disruption can come late to the party but still be effective.

Dr Hassall’s presentation supports the use of and collation of data digitally and in real time but the challenges that are present in mining, as identified by Dr Hassall needs discussion to clarify, which is one of the advantages of being at a safety conference.

Dr Gerry Ayers‘ (pictured above on-screen) presentation was all about death. He went through a list of construction industry deaths and importantly provided a personality to each of the deaths – who was left behind, who was affected by the death. Every safety conference needs this type of presentation to provide the real behind the theory.

Ayers’ presentation fits the theme of this conference because, as he says, there is nothing more disruptive than a workplace fatality. Some may see his presentation as focussing on the past with little pathway to the future and it would have been better to have Ayers in the audience so that he could contribute to the previous disruptive discussions, but his presentation was rightly described as sobering.

Trish Kerin (picture above, middle)of the Institution of Chemical Engineers Safety Centre spoke about the catastrophes in the process industries. To some extent, Kerin’s presentation illustrates the criticism of Dr David Borys about the gap between research dominated by inquiries into disasters and the safety management of the majority of businesses that exist in the small business sector. Disasters are politically significant so that is part of the reason.

The IChemE Safety Centre seems to be trying to redress the inhumanity that seems to have existed in process safety for decades. For a long time, process industry disasters have mostly been academic puzzles of what went wrong. Even when why what went wrong is considered, the attention was rarely on the leadership and executive (mis)management. This changed with Longford and Professor Andrew Hopkins’ report on the resultant Royal Commission. In the US, this changed with Texas City and Deepwater Horizon. It needs to continue more and before the next disaster.

This session has been very conventional compared to other sessions but the first session of the day did set an almost unreachable benchmark. It was one of those sessions whose importance is not realised until seen in the context of the whole conference.

Kevin Jones

Japanese depression contrasts the Western understanding of workplace mental health

frustrated young asian businessman

Australian workplace mental health advocates often seem to shy away from discussions of suicide, perhaps because suicides are not a regular occurrence at work or because work-related suicide remains stigmatised.  To better understand this overlap between suicide and mental health, and the working environment, it may be useful to look at the Japanese experience where work-related suicides, specifically karoshi, seems to have occurred before the appearance or recognition of mental ill-health and depression.

Recently the BBC released a series of broadcasts and podcasts looking at mental health issues.  The first episode discussed “Depression in Japan”.  The whole series Borders of Sanity will be of interest to mental health students and professionals but the Japanese episode reinforces that the recognition and treatment of depression is not the same around the world.  The appearance of depression in Japan is a very recent occurrence and shows the links between mental health and culture, particularly as it relates to the role of work, our place in work and our relationships with our bosses.

Japan has a unique approach to work and the relationships within work.  Some of the practices have been exported to other countries as we have seen in companies like Toyota but the perception of workload, diligence, commitment and loyalty has some echoes in Western workplaces.

Karoshi has been reported on in the West many times before, often as a peculiar quirk of the Orient but the recent BBC podcast is less about suicide and more about depression and mental health.  The West has a long tradition of psychoanalysis where stress, anxiety and depression have been defined, refined and integrated into our cultures.  This is still in its early stages in Japan and the full podcast is a fascinating counterpoint to the Western perception of workplace mental health.

Kevin Jones

Concatenate Web Development
© Designed and developed by Concatenate Aust Pty Ltd