Category: design

Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Any OHS strategy needs to generate spillovers

Reading Safe Work Australia’s latest ten-year strategy forced me to think creatively.

SWA’s discussion of Persistent Challenges suggests controls that are almost all at the Administrative Control level – education, awareness, knowledge, training, understanding, support, communication and more.  This is after admitting that:

“Injury and fatality rates have fallen significantly over the last decade. However, progress has slowed.”

Page 5

How can we increase the use of the Hierarchy of Controls (HoC) in determining safety-related policy? How can we get organisations to progress up the control hierarchy to show others that it is possible to prevent all of the incidents that everyone agrees are preventable? (Refer to WorkSafe Victoria’s Colin Radford for a recent example of this belief:

“Every workplace incident, every injury, every illness, every death is entirely unequivocally preventable.”)

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When empathy is also harmful

One of the favoured characteristics of a successful corporate leader is empathy for those under one’s duty of care. The logic is, if you care about your workers, you will look after them and prevent them from harm. But in some jobs, the empathy needed to do the job well also exposes workers to psychosocial harm. This issue of vicarious trauma is an element of our increased attention to workplace mental health and is receiving global attention.

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Good construction and mental health article that fails to go far enough

A recent article by Aurora B. Le, Doug Trout, Ann Marie Dale, and Scott Earnest is a good introduction to the psychosocial hazards faced by construction workers in the United States.  It is typical of many articles written about work health and safety generally – good information but with weak or timid solutions.

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Work hazards generated by the Prime Minister

An employment dispute over working hours has entered the mainstream media as it relates to the office of one of the crossbench independent members of parliament, a favourite target of some of the media. The dispute over the meaning of additional reasonable working hours illustrates several occupational health and safety (OHS) issues.

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OHS and the big picture

There is an increasing trend to look deeper into the causal factors of workplace incidents and poor worker health in the physical and psychological contexts. This is partly due to “systems thinking” and partly dissatisfaction with failed regulatory and psychological strategies that promised so much but have failed to realise the promise. The trend needs some boosting by the occupational health and safety (OHS) community, which itself needs upskilling.

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Research indicates OHS strategies

Last week, the Institute for Safety, Compensation and Recovery Research (ISCRR) conducted presentations of its latest research programs. Those projects included:

  • Vicarious Trauma
  • Evaluating Pilot Programs
  • Bitumen Fume Exposure
  • Systems Thinking
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