What First Aid can say about a workplace culture

The Australian Financial Review for 31 July 2017 included an article (paywalled) reporting on unfair dismissal proceedings involving a first aid officer, Audrey Gatt, at Crown Resort‘s casino and entertainment complex in Melbourne, Australia. The article includes allegations by Gatt that First Aid was withheld from injured workers and patrons.

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More work needed on public evacuation protocols

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On 12 July 2017 a kitchen fire broke out in a densely packed restaurant and cafe sector of Melbourne, Australia.  This article illustrates some of the localised response and firefighting attempts.  Earlier that day I was in a cafe in Melbourne’s northern suburbs when the building’s evacuation alarm sounded (pictured right).  There was no fire in the cafe and patrons were confused when directed to evacuate by a voice on the speaker/alarm system.  This confusion was not helped when the young waiters told patrons to stay, kept serving patrons and  continued to take orders.  This experience illustrates significant misunderstandings about emergency protocols in public areas. Continue reading “More work needed on public evacuation protocols”