On 12 July 2017 a kitchen fire broke out in a densely packed restaurant and cafe sector of Melbourne, Australia. This article illustrates some of the localised response and firefighting attempts. Earlier that day I was in a cafe in Melbourne’s northern suburbs when the building’s evacuation alarm sounded (pictured right). There was no fire in the cafe and patrons were confused when directed to evacuate by a voice on the speaker/alarm system. This confusion was not helped when the young waiters told patrons to stay, kept serving patrons and continued to take orders. This experience illustrates significant misunderstandings about emergency protocols in public areas. Continue reading “More work needed on public evacuation protocols”
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