The most effective way to prevent psychological harm at work is to redesign work and its systems, especially the workload. What is often overlooked is the need to redesign the workload of and the expectations we have for senior executives. The Australian Financial Review published an article on this issue, drawing on the personal experience of marketing executive, Roni Millard.
A post written by Wade Needham (April 15, 2026), and reproduced with permission.
Two judgments totaling 75,000 words were handed down across 2024 and 2026. Not everyone will read them. Everyone should understand what they establish.
Years ago, during commissioning work at Port Hedland for the Roy Hill project, someone asked me how I knew the night shift crew were following the isolation procedure for livening the sub stations. I could name the critical risk. I could point to the training records, the procedure, the sign-off sheet, the safety advisor on shift. And when they asked how I knew it was being followed at 2am when nobody was watching, I paused. Long pause. Then I said something like “Well, the reports don’t show any issues.”
I have never forgotten that pause. Because I knew, in that moment, that I was describing paperwork. Not reality.
That is the most dangerous sentence in safety governance. The reports don’t show any issues. It is the sentence that sat underneath everything that went wrong at the Port of Auckland. I wanted to distil down elements of the judgement I found insightful.
But first, a too-long, don’t-want-to-read summary for those short on time.
Continue reading “A Workplace Death. An Upheld Conviction. And a Standard Every C-Suite Officer Should Understand.”Australian occupational health and safety (OHS) is moving from a focus on interventions at the individual worker level to examination of the operational and managerial systems that may cause or encourage harm and incidents, especially in relation to psychological safety at work.
Although a new book from the United States does not address OHS specifically, its long title indicates its relevance – “It’s On You – How the Rich and Powerful Have Convinced Us That We’re to Blame for Society’s Deepest Problems”.
For the last few years in Australia, occupational health and safety (OHS) laws have required that the prevention of psychosocial hazards be given the same prominence as the prevention of physical hazards. The most effective recommendation for change is the redesign of work, but very few employers seem to be applying this control. Many employers are still asking (their Human Resources officer) what this psychosocial stuff is all about.
Examining organisational culture at one Australian institution that failed to prevent and may have generated psychological harm in the 1970s provides some context for contemporary OHS struggles.
We like to pretend OHS begins with a regulation or a checklist, but the truth is far less glamorous: it starts with the basic childhood lesson of “don’t hurt people.” Everything else is just the paperwork society builds around that idea. Part of that “paperwork” is the process of socialisation.
There are several definitions of socialisation:
Occupational health and safety (OHS) is part of all three (the third is more debatable). Socialisation is often seen as a personal experience, but in most instances, socialisation is imposed on us.
One of the best summaries of burnout was an article in The Guardian on February 15 2026, written by Zing Tsjeng, titled “Facing meltdown? Over 75% of people suffer from burnout – here’s what you need to know” (paywalled). It has its flaws, but the selection of sources, including Christina Maslach, is impressive.
Harvard Business Review (HBR) is an active publisher of articles on business management. In 2024, it released a collection of essays on psychological safety as part of its Emotional Intelligence series. HBR’s psychological safety advice is written for a U.S. corporate audience. It largely ignores the legislative duties that shape psychosocial risk management in Australia, so the advice should be considered with great caution.
