What a good safety management system looks like

I’m a big fan of minimising the rehashing of OH&S guides. In my WorkSafe Victoria days (the latter ones when I was doing guidance material editing) I did what I could to encourage adoption of other people’s good work.

cover indg275[1]And just today I found an example of a British Health & Safety Executive (HSE) guide on what a sexy SMS looks like that I think is about as good as it gets; particularly in the context of giving an OH&S newbie an excellent sense of what it means to deal with OH&S in a systematic way.

Loved the focus on critical questions to ask about key elements of an SMS; as opposed to a common bad habit of doing the thing I call a “knowledge dump” – asking every question you can think of that has any sort of relationship to the topic at hand.

Loved the way the guide related smart SMS evaluation to real-world business decisions. I gotta say (obviously with the benefit of hindsight) that governments are pretty hopeless at “relating” to business in guidance material. It’s a waste of white space to keep telling a reader why it’s awful to hurt workers. It’s a waste because the reader wouldn’t be a reader if they weren’t concerned about that.

The HSE guide takes the approach of comparing SMS decisions to day-to-day business decisions. Take for example these questions from the guide: “How much are you spending on health and safety and are you getting value for money? How much money are you losing by not managing health and safety?”  These are just a couple of examples of business-savvy questions in the guide. They show the author knows full well that crappy OH&S  management costs big bucks and they cut straight to the chase on questions about costs and losses. But, cleverly, the author leaves it at that, and includes other business related questions. A good move.

I’ve found (and I have to say I was surprised to find this out) that my clients – almost all small businesses – are not “consumed” by profitability. They want their businesses to work, they want to be able to pay their bills, but I’ve found that there is lots of angst about hurting workers. (Hmm…rather than go on anymore about this topic of small business motivators for safety, I think I’ll leave it for a separate post.) Back to the guide.

What is a real stand-out in the guide is the minimal use of the lazy adjectives like “suitable” and “appropriate”. We in OH&S-World use those mostly useless adjectives way too much in guidance material. The author of the guide avoids them like the plague. Grab yourself a free copy from ttp://tinyurl.com/obwzrg .

Col Finnie
col@finiohs.com
www.finiohs.com

Varanus Island investigations continue

International safety attention was focused on a tiny island of the northwest Australian cost in mid-June 2008 when a pipeline exploded.  Investigation reports have been presented to government and companies have regained operations after the major gas explosion that disrupted supplies across Western Australia.

In early May 2009, the WA Department of Mines & Petroleum announced a further investigation will be undertaken. WA Mines and Petroleum Minister Norman Moore has said that the department would carry out the final stage of investigations into the  explosion.

Kym Bills and David Agostini have been classified officially as inspectors and will undertake the investigation.

Moore said that the October 2008 report by NOPSA needed additional information which has recently become available.

 “…that investigation was limited by its reporting time frame and the absence of critical evidence, such as the results from destructive and non-destructive testing of the pipeline.”

A ministerial media release identifies the investigation’s scope:

  • the pertinent sequence of events on Varanus Island during the incident
  • the likely cause(s) of the incident
  • any actions and omissions by the operator of the Varanus Island facility, or its contractors, leading up to and during the incident that may have contributed to those events.

The final report will be presented to the department in June 2009.

Background on Varanus Island is available in SafetyAtWorkBlog by searching “Varanus” as a keyword.

Kevin Jones

Australia’s OHS harmonisation likely to fall

Media reports on 11 May 2009 do not provide optimism for the introduction of harmonised OHS laws in Australia.  The Australian reports that the ACTU is lobbying Federal ministers over the reports into the model OHS law that are scheduled to be discussed at the Workplace Relations Ministers’ Council on 18 May.

The unions believe that following the recommendations of the review panel will provide workers with lesser standard of safety protection than they currently have.

The government has been slow is responding to the recommendations of the review panel, an odd action given the tight reform timeline they set.  However, the government has shown that timelines are flexible even when the future of humanity is threatened by climate change.

The ACTU will be campaigning in the media this week against the weakening of OHS laws, particularly the extremist laws of New South Wales.  Whether this is an ambit claim or not will be found out next week but whatever it is it shows regrettable shortsightedness on the part of the ACTU.

The Australian Financial Review (page 5, 11 May 2009, article not available online) seems to take some glee in the fact that the safety laws are “shaky”.  The paper may be caught between watching the Government’s agenda failing again or advocating legislative change to reduce the operational costs of its readers.  The AFR reports that three States are digging in against the possible OHS law reforms.  New South Wales (largely seen as dominated by the trade unions), Queensland (new IR Minster Cameron Dick wants the State’s reverse onus of proof to be applied) and Western Australia have indicated a hesitance to accept.

The Federal Government needs a two-thirds majority for the national OHS legislation to occur and, with a week to go, SafetyAtWorkBlog expects the government to apply some horsetrading  for the new laws to pass. 

Having said that noone yet knows what the new laws are that will be proposed.  The Government has received the review panel reports but has yet to respond to the recommendations.

Any law reform focused on national harmonisation is unlikely to succeed unless there is unanimous support for the reforms.  The fear all along with the OHS laws is that agreement will be short-term until state governments decide that their industries or industrial relations situation have special needs and responds parochially and weakens the national strategy.

The challenge for the Federal Minister for Workplace Relations, Julia Gillard, is to achieve unanimity AND lock in State support for several years so that harmony and stability can be achieved.  OHS law reform on this scale occurs rarely and all parties should be looking at the long term on this issue rather than their own state-based petty power struggles.  We have to wait till early next week to see which States have the mature politicians.

Kevin Jones

Safety Innovation – doing the hard yards

Kevin’s stuff on the latest Safe Work Australia Awards got me thinking about an issue I have had a bee in me bonnet about for a while now.  It’s safety innovation, and the glaring hole in Australia for support for the hardest innovation of the lot – safety product development.  By “safety product” I’m specifically referring to development of equipment or systems intended for sale.

As far as I can discover, Australian OH&S awards tend to focus on the entirely worthy thing of endorsing solutions that are readily adopted and are ideas that have a record of successful implementation.  There is no doubt that the safety award system finds excellent ideas used all over the place.  But the key issue here is that these innovations, relatively speaking, sell themselves.  They have been implemented and are proven “winners” in the sense of being a successful safety idea.

What seems to be missing is support for a small-scale product developer who has an excellent product prototype that hasn’t the convenience of a proven safety track record.  I’ve had the privilege (and sometimes the terrible angst) of trying to help out safety product developers, solo- or micro-businesses that are plugging away at getting a marketable product up and running.

Any product development is expensive, and in the absence of a larger company budget to “take the hits”, the small operator has to wear lots of pain to get a product to the point that it can be put on the market.

General support for all sorts of product development is often made available by various government agencies.  In Victoria, Innovic is the government organization that does good work in helping promote good ideas.  They have a specific award program for very new ideas called “The Next Big Thing”.  

It’s a great system, that invites applications from around the world but it’s still limited, by virtue of it (like the current OH&S regulator safety awards) being mostly an endorsement.  And, sure, a developer can benefit from endorsement. But from my experience, the small operator is mostly in need of advice and funding to keep a product idea alive.  This is where I think the OH&S regulatory agencies could really have a positive impact on safety product innovation in Australia.

I’m suggesting that contributions from each of the Australian OH&S agencies to a fund to support safety product developers with a specialised new product award could be managed by Safe Work Australia.  That fund would have to be fair dinkum.  It would need to have the resources to draw on expertise from product development specialists.  It would have to have prizes that matter.  Options could include funding to have winners attend the very excellent programs much like the New Enterprise Incentive Scheme (NEIS) provided around Australia.) The award system could include in the prize a fully funded 12-month part time course that does a similar thing to NEISS. 

But that is all very well, but a good idea is a worthless idea if it can’t be funded.  Cash is the thing a product developer needs.  Ten thousand dollar prizes is about the sort of cash I think would start to come close to being useful.  Keep in mind that taking out second mortgages on homes and other severe financial burdens are par for the course for a product developer.  Ten grand is not going to keep a developer afloat, but it may well be the difference between an idea withering vs it being made available to everyone.

And I recognise this sort of support for people trying to get a product on the market is high risk.  If a product development program got up there’s bound to be some failures and that has to be accepted as the cost of taking risks.  But maybe it’s time for the OH&S regulators to stick their neck out in this area?  Australians have had a pretty good history of coming up with new ideas, and there is lots of rhetoric about backing product innovation. It would be excellent to see more examples of regulators being prepared to do the hard yards on safety product development.

Col Finnie
www.finiohs.com

Blue Card training needs a review

Most workers meet OHS training through short courses, perhaps even inductions.  Few have the time, the desire of the finances to pursue a tertiary qualification.

Australia has recently achieved a uniformity in its “card system” of OHS training for construction workers.  The card concept originated from the Safety Passport used in some European industries and is intended to provide a common set of OHS skills to workers so as to reduce on-site induction time and costs.  It is a worthy initiative and has improved safety awareness on work sites however any training program needs to include self-improvement.

(A national OHS induction system should be part of the Australian Government’s response to the recommendations of the model OHS law review panel.)

Current training seems to have reached the point where too much is trying to be done in too little time. Blue Card training can be undertaken in 6 hours and covers over 50 workplace issues!!  Yes the training is only for “safety awareness” but 50 issues in around 5 hours is absurd unless the training runs something like

  • Smoking in the Workplace – DON’T DO IT
  • Job Safety Analysis – GOT TO HAVE ONE
  • Fatigue Management – GO TO BED EARLY
  • Alcohol and Drug – MAKE SURE THE EFFECTS ARE GONE BY MONDAY MORNING
  • PPE – WEAR WHATEVER THEY GIVE YOU

One would have to ask if this training is really worth it.  The main reason the training is offered at all is that it is a mandatory requirement for many worksites and the construction industry.  But what good is having a Blue Card if the training is too simple, too generic?

A universal/national level of safety awareness or induction would be ideal but the current system and its implementation leaves a lot to be desired.  Let’s hope that reform of this process is on the agenda of the new Safe Work Australia organisation.

Kevin Jones

Below are the components of a Blue Card safety awareness training program currently offered in Australia: 

Module 1: OSH – The Law, Your Employer and You

  • legislation, regulations, codes of practice, guidelines and standards
  • right to refuse work
  • responsibility for regulation by WorkSafe
  • general duties of care – public safety, employee, employer, manufacturers and suppliers
  • safety and health representatives and safety and health committees
  • resolution of safety and health issues
  • workplace policies and procedures
  • reporting of serious occurrences, injuries and hazards
  • workers’ compensation

Module 2: Managing Risks in the Workplace

  • understanding the meaning of hazard and risk
  • risk assessment/management
  • control methods for managing risks
  • job safety analysis worksheets
  • five steps to complete a JSA
  • emergency procedures and response plans
  • emergency situations
  • emergency response training

Module 3: Staying Safe in the Building and Construction Industry

  • employee responsibility
  • effects of shift work
  • how to manage the effects of shift work
  • fatigue
  • your personal alertness
  • diabetes
  • obesity
  • depression
  • safety management systems
  • benefits of a safety management system
  • examples of safety rules – equipment and tool safety
  • performing high risk work
  • housekeeping
  • personal protective equipment
  • prevention of skin cancer, eye damage and mosquito born viruses
  • safe manual handling
  • alcohol and other drugs at the workplace
  • smoking
  • alarm systems and emergency exits/escape routes
  • responding to emergencies
  • fire equipment
  • first aid

Module 4: Environment and Other Considerations

  • the working environment and weather conditions
  • heat stress
  • hypothermia
  • safety signage
  • tag and lock out isolation procedures
  • environmental issues and responsibilities
  • vegetation
  • native fauna
  • water pollution
  • atmospheric pollution
  • entry into confined spaces
  • working at heights
  • safety rules for working on ladders
  • electrical safety
  • hazardous substances

Influenza – dilemma for OHS regulators

SafetyAtWorkBlog has no expertise in the control of infectious diseases.  Any enquiries received on the issue are directed to the official information on government websites such as Australia’s Dept for Health & Ageing or the US Centre for Disease Control, or international authorities such as WHO.

vwa-pandemic-cover1

But this creates a dilemma for OHS regulators.  If the regulator does nothing, it is seen as inactive – a bad thing.  Or the regulator can issue its own guidance on infection control – a good or bad thing.  It is an unenviable choice.

WorkSafe Victoria took the latter choice and issued their “OHS preparedness for an influenza pandemic: A guide for employers” in early May 2009.  The guide is not intended to be definitive and may be useful in the future but infectious outbreaks can move rapidly and, to some extent, this document is shutting the door after the horse has bolted, in expectation of the next “door”.

The guide mentions the following sources but it could be asked what is gained by contextualising these Australian documents? Why not just direct companies to the  raw documents?

pandemicinal-7091883e-236bready1The trap for producing localised guides is that recommendations may be made that are out-of-place, difficult to implement and, ultimately, question the credibility of the document.  WorkSafe fell for this trap by specifying some recommendations for the legitimate control measure of “social distancing”.

In its employers guide it makes the following recommendations:

“A primary transmission control measure is social distancing, that is reducing and restricting physical contact and proximity. Encourage social distancing through measures such as:

  • allowing only identified, essential employees to attend the workplace
  • utilising alternative work options including work from home
  • prohibiting handshaking, kissing and other physical contact in the workplace
  • maintaining a minimum distance of one metre between employees in the workplace (person-to-person droplet transmission is very unlikely beyond this distance)
  • discontinuing meetings and all social gatherings at work including informal spontaneous congregations
  • closing service counters or installing perspex infection control barriers 
  • using telephone and video conferencing.”

nap-cover1The guide does recommend social distancing as part of a risk management process but “prohibiting handshaking, kissing and other physical contact in the workplace”? “Discontinuing … informal spontaneous congregations”?

How is a business expected to police these sorts of measures?  Have someone walking the workplace reminding workers of the new “no touchy” policy?

The Australian Health Management Plan for Pandemic Influenza talks repeatedly about social distancing in workplaces, the community and families but never goes to the extent WorkSafe has.

The National Action Plan for Human Influenza Pandemic (NAP) defines social distancing as:

“A community level intervention to reduce normal physical and social population mixing in order to slow the spread of a pandemic throughout society. Social distancing measures include school closures, workplace measures, cancellation of mass gatherings, changing public transport arrangements and movement restrictions.”

NAP does not mention kissing, nor does the Business Continuity Guide For Australian Businesses .

WorkSafe WA has not issued anything specific on pandemic influenza, nor has SafeWorkSA,  WorkCover NSW defers to NSW Health (which has a lot of information and a reassuring video from the health officer), and Queensland’s OHS regulator defers to its State health department.    

Social distancing is an appropriate hazard control measure amongst other measures in an influenza risk management plan but the current WorkSafe Victoria guidance seems to be an unnecessary duplication, and on the matter of kissing, silly. Why, oh why did WorkSafe Victoria think it necessary to publish anything?

Kevin Jones

 

 


Concatenate Web Development
© Designed and developed by Concatenate Aust Pty Ltd