guidance – Page 33 – SafetyAtWorkBlog

Performance Management may be key to building a safe workplace culture

Occupational safety advice and incident investigations are peppered with the need to have an improved workplace culture. In some ways, workplace culture is another, and broader, way of saying of “system of work”, a concept that has existed in Australian OHS laws for a long time but never received the prominence of clarity it deserved. But how does one develop an improved workplace culture and system of work? Performance Management seems to be one option.

Performance management is well established in the human resources (HR) discipline but the OHS implications are just being acknowledged in the safety discipline. The concept has been mentioned several times in the public hearings of Australia’s inquiry into workplace bullying as a positive and potential negative.

According to Associate Professor Robin Kramar (now Professor of Human Resource Management at the Australian Catholic University) of in the 2004/2005 edition of CCH’s Australian Master Human Resources Guide, performance management is

“..a way of encouraging behaviour that supports organisational objectives.” (page 19)

This is particularly relevant to the management and removal of psychosocial hazards that safety professionals are increasingly being called on to address or to assist with. Continue reading “Performance Management may be key to building a safe workplace culture”

Why all the arguing over a workplace bullying definition?

There have been many calls in Australia for a national definition of workplace bullying. Apparently the definition below that has applied in OHS legislation for over ten years in Victoria is insufficient:

“Repeated unreasonable behaviour directed toward a worker or group of workers that creates a risk to health and safety.”

The definition above was the one used in the first draft Code of Practice on Preventing and Responding to Workplace Bullying produced by Safe Work Australia in September 2011.

The definition was questioned by Moira Rayner, as a representative of the Law Institute of Victoria, at recent public hearings into workplace bullying. Researchers said that a lack of a national definition is a major reason that research in workplace bullying has been so thin.

A quick survey of workplace bullying definitions in Australia is listed below:

“Unreasonable and inappropriate workplace behaviour includes bullying, which comprises behaviour which Continue reading “Why all the arguing over a workplace bullying definition?”

More details of the costs of managing safety required from OHS regulators

In a recent edition of Safety Express, a newsletter from WorkSafe Victoria, Clarke Martin outlined the benefits of WorkSafe’s Owner Visit program to one regional company. This good news story needed more depth and detail so Clark Martin provided SafetyAt WorkBlog with additional information.

The Safety Express article outlined that a company of over 200 employees gained advice through WorkSafe’s free 6-hour consultancy service and has

“…made significant savings in insurance premiums over a two-year period. The financial and safety benefits are continuing today.”

“The company agreed to make significant changes to the way the business managed its OHS and RTW, and the financial management of premium costs.”

“WorkSafe worked with the company for two years and in this time the EPR dropped to just 34 per cent above average and work is continuing to further improve its performance. The company advised WorkSafe that savings achieved from reduced insurance premiums was equivalent to the profits on producing and selling an additional $16m of product.” Continue reading “More details of the costs of managing safety required from OHS regulators”

OHS Honour missed but well-deserved

Following the SafetyAtWorkBlog article about the 2012 Queen’s Birthday Honours, a reader has brought a well-deserved OHS recipient to our attention that we, and many others, missed.

Ian Ewart received the medal of the Order of Australia (OAM) for his services to his local community in Traralgon however I knew Ian through his involvement with the Gippsland OHS Network, a safety group in a regional part of Victoria renown for its electricity generation. His creation of that network was an important part of his nomination.

Very little more information has appeared in the official Honours websites and notifications but a colleague of Ian’s has provided the extract from his nomination:

“Ian’s employment in the safety industry began in 1979 when he was appointed as a training officer by the National Safety Council of Australia. Various safety roles followed until his retirement from full-time employment in June 2009. Not content to retire, Ian then established an OH&S consultancy business to continue to service those who wished to retain his expertise. Continue reading “OHS Honour missed but well-deserved”

Where are the safety profession thinkers?

The most successful safety management improvements come from a multi-disciplinary approach. The biggest leaps in safety management have come not from the established safety academic profession of engineering but from those outside that discipline – sociologists (Andrew Hopkins) , psychologists (James Reason) and, increasingly, philosophers.

Recently philosopher Alain de Botton was interviewed in the Australian magazine, Dumbo Feather (issue 30, 2012). When asked whether the discussion of philosophical ideas exists in popular space, he said:

“I care about a mass audience because I somehow believe that the mass is right. I believe in a democratic sense that if you’re not reaching a broad number of people with your ideas, that there’s probably something wrong with your ideas. It might not be everything that’ wrong with them, but something presentational or structural. We live in very open societies, where if your message is a good one it should be able to get out there.

So when the typical academic says, ‘Well, you know, I don’t want to be open to popular scrutiny’ or, ‘I’m not interested in discussing my material with just anyone’, my response is ‘Well, why?’ What is it about your field of study that makes it inevitably beyond a broader public acceptance or recognition or discussion?”

de Botton is not talking about safety, per se, but he is talking about the communication of ideas and communication, or consultation, is a crucial element of successful safety management.

Why is it that the most useful and interesting perspectives on workplace safety are coming from non-traditional safety disciplines?

Kevin Jones

Workplace safety and the human condition

Articles and reports about decent work, dignity at work and mental health issues are increasingly appearing on my desktop. Perhaps this indicates a convergence of perspectives to a better understanding of the human imperative in the modern workplace. It may be a realisation of where and how work fits the human condition.

On May 1 2012, the Australian Catholic Social Justice Council (ACSJC) issued a pastoral letter on the “Dignity of Work“. This came across my desk around the same time as I was looking at values-based safety. The parallels between dignity and values-based safety were obvious.

Award winner illustrates a potential new approach to small business OHS support

The most interesting winner at the Safe Work Australia was a small greengrocer, The Hub Fruit Bowl. This family run business improved their occupational health and safety management system (OHSMS) with little more than a free “Small Business Safety Pack” from SafeWorkSA (no longer available on the SafeWorkSA website). This is a remarkable contrast to the, presumably expensive, Dupont-based achievement of Australian construction company, Grocon. The win also illustrates the continued importance of the need for free, or cheap, practical plain safety advice. (Why isn’t there a Dummies Guide to Workplace Safety?)

The Hub Fruit Bowl’s achievement could have far-reaching effects as the low-cost approach can be applied to thousands of small businesses in Australia. The greengrocer has a healthy record of providing young people with their first jobs, jobs that include a solid understanding of workplace health and safety. The Grocon experience is more corporate and very common where solutions are sought from outside one’s business.

The Hub Fruit Bowl’s win should encourage OHS regulators to reassess their small business OHS strategies. Instead of funding OHS consultants to provide three or six hours of OHS advice, frequent encouragement and engagement with small business, structured round documented processes may be more effective. SafeWorkSA does not mention the concept of “case managers” but applying this to harm and injury prevention strategies may have merit. Providing sustained support and encouragement instead of a quick intense session should be seriously considered by OHS regulators.

It may also be useful to consider providing pro-bono safety services to small businesses, as a civic duty but also to freshen the experiences of safety professionals.

Kevin Jones

Category: guidance

Performance Management may be key to building a safe workplace culture

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Why all the arguing over a workplace bullying definition?

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More details of the costs of managing safety required from OHS regulators

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OHS Honour missed but well-deserved

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Where are the safety profession thinkers?

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Workplace safety and the human condition

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Award winner illustrates a potential new approach to small business OHS support

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