Safety Culture and/or safetyculture

Kevin Jones speaking a SafetyCulture’s Sydney office

SafetyAtWorkBlog and others have been critical of some of the products and practices of Australia safety company SafetyCulture. However Luke Anear, SafetyCulture’s CEO invited me to speak at a briefing for his staff and this seemed a good opportunity to better understand his company.

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Do open plan offices and sit/stand desks create as many problems as they solve?

The mainstream media regularly includes articles and, increasingly, advertorials, about the modern workplace, usually office buildings, that are designed to foster creativity, communication, productivity and improve physical health.  In many of these workplaces, it quickly becomes apparent that there are never enough meeting rooms for confidential discussions, making the coffee shop in the foyer or a nearby building, essential venues for conversations that would, in the past, be conducted in an office.

It also does not take long for a lot of the workers to be at their desks wearing earbuds or headphones in order to negate the noise that the modern workplace allows and creates.  This need for isolation and concentration is contrary to the intentions of the office designers.  It is not simply a reflection of the modern ipod technology but a human desire for privacy, focus, diligence and productivity.  New research  seems to indicate that the situation is not helped by sit/stand desks.

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OHS and Tim White

The latest in our series of profiles on researchers who are involved with occupational health and safety research is Dr Tim White.  He holds the degrees of Bachelor of Engineering (Mechanical) and Doctor of Philosophy from the University of New South Wales (UNSW). His most recent appointment was as Lecturer and Researcher in Mechanical Design at UNSW.

After 10 years of working casually as a consultant while also holding salaried positions, Dr White founded Forensic Mechanical Engineers in 2013 and now works full time as a forensic engineer and expert witness. He is based in Bathurst, NSW but travels extensively for work, often flying himself to regional locations.

What attracted you to looking at workplace health and safety? Did you fall into it or always have an interest?

I feel like I just fell into it, although now that I look back, I suppose that my career progression was reasonably intuitive. A farming background prior to my first engineering degree (and subsequent time in industry) meant that I was never going  to be content doing the same thing as most of my peers. Although it was not a main consideration at the time, the PhD and progression into academia was what ultimately equipped me with the ability to now work flexibly in a role where I feel as though I am – clichés aside – doing something interesting as well as making a difference.

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Workplace mindfulness? The jury is still out

At a well-attended La Trobe University alumni seminar in May 2017, researchers discussed the reality and the hype surrounding mindfulness. They explained the varieties of mindfulness, the clinic research history over the last four decades and the personal advantages of living mindfully. However in the workplace and organisational context, they said that there was insufficient evidence to show benefits from workplace mindfulness in this “emerging area of research”.

The seminar was hosted by Latrobe University with three speakers

Many mindfulness advocates have developed programs that they claim can offer substantial benefits to workplaces by increasing productivity and reducing injury and illness, primarily, by changing the behaviours and attitudes of employees.  This individual approach is often dropped into a workplace and promoted as an organisational opportunity.  But the La Trobe researchers mentioned that this is a very recent perspective.

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How will “independent workplace facilitators” improve OHS?

Every government releases a great deal of information, particularly around budget time and occupational health and safety (OHS) funding often gets missed in the overviews and media discussion.  The Victorian Government’s budget papers (Budget Paper No. 3 – Service Delivery) for 2017 included A$3 million to the Department of Health and Human Services (DHHS) for

“Addressing occupational violence against health workers and workplace bullying” (page 78)

There is no doubt that such funding will help improve OHS but it also seems odd, given some of the recent incidents and riots,  the corrections and prison services received no specific OHS funding. The introduction of “a trial of independent workplace facilitators” is also intriguing.

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Trade unions offer alternative, more accurate(?) workplace death statistics

The Victorian Trades Hall Council (VTHC) indirectly acknowledged the ILO theme for World Day for Safety and Health at Work in its media release for International Workers Memorial Day 2017.  The ILO was calling for more, and better, data on workplace injuries and illnesses.  VTHC questioned the official workplace fatality numbers issued by the government.  It stated:

“A VTHC analysis shows that in 2016-17 over 200 Victorians died as a direct result of Workplace injury or illness, although the government’s official tally for the year is just 26.”

This disparity needs to be discussed across jurisdictions because occupational health and safety (OHS) data has always been incomplete, a fact acknowledged by many government inquiries in Australia for many years.  

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safetyculture clarifies its approach to SWMS

On May 1 2017 safetyculture released an e-book called “Confused about Workplace Safety?” intended to address questions commonly asked of them.  The topic of most interest is their advocacy of Safe Work Method Statements (SWMS), an activity discussed earlier by SafetyAtWorkBlog.

safetyculture states up front that SWMS are for “high risk construction work” as defined by occupational health and safety (OHS) legislation and lists the activities that make up high risk construction work. But then poses a confusing question:

“So why did my principal contractor request that I supply a SWMS for the plastering or turf laying job I just did?”

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