Category: health

France Telecome’s CSR report is telling but sets high expectations

In 2009, France Telecom’s management practices came to global attention as a result of a spate of over 20 suicides that were identified as work-related.  On 6 June 2011, France Telecom released its Corporate Responsibility Report that covers the period of the management turmoil touched upon in earlier SafetyAtWorkBlog articles.

The document is an impressive document that sets an enormously high benchmark on a range of corporate and personnel issues but one will find no mention of suicides.  The best indication that this was a company in crisis is the level of inquiries, reviews, audits and workplace safety control measures that have been implemented over the last two years.  It is also important to remember that the control measures are designed to bring about a cultural and organisational change to this corporation and that this will take a considerable time.  The struggle can be best, and most tragically, illustrated by the April 2011 self-immolation of a France Telecom employee in the company carpark in Merignac.

By acknowledging that this report has come from a company in crisis it is possible to identify some useful OHS, human resource and organisational cultural initiatives that may be applied in other large corporations around the world. Continue reading “France Telecome’s CSR report is telling but sets high expectations”

Canada begins developing a National Standard for Psychological Health and Safety in the Workplace

Mental health is attracting a huge amount of attention in western countries but much of this has a public health focus.  Workplace mental health is not getting enough attention even though, correctly applied, this collective term could include the occupational hazards of stress, bullying, depression and suicide.

Canada has leapt ahead of most countries by committing to develop a National Standard of Canada for Psychological Health and Safety in the Workplace.  According to a backgrounder on the initiative, the Standard

“…will be a stand‐alone voluntary standard. It will provide a methodology that will lead to measureable improvements in psychological health and safety for Canadian employees in their workplaces.”

Significantly, the business case for the Standard is expected to result in

  • enhanced cost effectiveness,
  • improved risk management,
  • increased organizational recruitment and retention [and
  • increased] corporate social responsibility.

This Canadian initiative has considerable merit and may provide the (non-regulatory) glue that is needed to supply a business-friendly management structure for a range of workplace mental health issues that are being combatted in isolation from one another.  Workplace depression is fighting for attention against bullying which is battling out of a subset of stress……… Continue reading “Canada begins developing a National Standard for Psychological Health and Safety in the Workplace”

Wrong safety messages from Australia’s resources minister

“IMPROVED SAFETY FOR URANIUM WORKERS” is the headline of a media release from Australia’s Minister for Resources and Energy, Martin Ferguson.  The 9 June 2011 statement concerns the positive initiative of new health monitoring for those workers in the uranium mining and milling industries, but it also betrays a perspective that is dominant in the thinking of national policymakers.

If we accept that a principal aim of occupational health and safety legislation is the prevention of harm*, then the initiative announced does not improve safety for uranium workers.  It collates evidence of harm in preparation for compensation.

Minister Ferguson says

“The health and safety of workers is always our first priority. [If ever there was a statement that is a red flag for suspicion, this is it] The new national register strengthens protections for employees over their working life by ensuring that data for monitoring radiation doses will follow them if they move across jobs and across jurisdictions. Wherever they go in Australia, workers will be able to access records that track complete dose histories to ensure their good health into the future. The national dose register is integral to ensuring we have a world class regulatory regime in place for uranium mining in Australia.”

This quote shows the classic leap from a pledge of no (or minimal) harm to the reality – a register of harm. Continue reading “Wrong safety messages from Australia’s resources minister”

New OHS info on Working Alone and Occupational Violence

One of the most difficult safety management challenges is the control of hazards associated with working alone.  The most effective control is to not work alone, but the difficulty comes because this option requires expenditure.

WorkSafe Victoria recently released an information sheet on this hazard and listed the following hazard control options:

  • Buddy system
  • Environmental design
  • Communication or location systems
  • Alarms
  • Movement records
  • Training
  • Knowledge sharing

WorkSafe wisely says that most workplaces will require a combination of these options to control the hazard of working alone.

Trying to reduce the hazards of working alone is a terrific indication of the economic health of a business, the level of safety commitment of a business owner or manager, and the state of safety knowledge in the company. Continue reading “New OHS info on Working Alone and Occupational Violence”

Ergonomics advice does not always reflect the reality

It is common for companies to invest in expensive office furniture in the belief that the furniture will encourage the worker to undertake tasks more safely.  In most circumstances, this is a waste of money and a major distraction from managing safety throughout workplaces.

The safety message is also being confused by some OHS regulators.  It is well-established that injured backs and other musculoskeletal injuries improve with movement rather than the traditional bed-rest.  However this encouragement to move is not reflected in most of the advice for configuring workstations.  Continue reading “Ergonomics advice does not always reflect the reality”

State Coroner speaks at Workers’ Memorial

Victoria, Australia, had a State Coroner who trailblazed on the issue of workplace safety for well over a decade.  Graeme Johnstone saw the coroner’s role as improving the quality of life of the community by examining its failures.  Victoria’s current coroner, Jennifer Coate, seems to be continuing Johnstone’s work and addressed the crowd at Melbourne’s workers memorial on 28 April 2011.

Coroner Coate’s speech is unlikely to be publicly released but SafetyAtWorkBlog has been informed that the speech contained the following points

  • it is important to remember and honour those workers who have died at work so that potential deaths can be prevented;
  • since 2000 the Coroners’ Court has made over 100 recommendations or comments on industrial deaths and recent laws require the state government to respond to these recommendations;
  • the crowd at the Trades Hall memorial cairn were asked to assist in the uptake of the prevention recommendations from the Coroners’ Court;
  • we should not forget the impact that workplace deaths can have on those who knew and loved the victims, and those who worked with them.

That a coroner was willing to attend and speak at such an event is a major compliment to the trade union organisers and a good insight in Judge Coate’s personality and philosophy.

Kevin Jones

Brodie’s Law on bullying needs more consideration for workplace application

Recent attention on the presentation of the Crimes Amendment (Bullying) Bill 2011 to the Victorian Parliament has, understandably, focussed on the changes to the criminal code. However some of that attention should also have been given to the existing rules and control measures under workplace law, particularly considering that the proposed amendments, commonly referred to as Brodie’s law, are being described in the context of workplace bullying.

WorkSafe Victoria’s 2005 guidance on workplace violence and bullying specifies what elements of the Crimes Act 1958 could be relevant to workplace bullying:

  • Intentionally or Recklessly Causing Serious Injury
  • Intentionally or Recklessly Causing Injury
  • Threats to Kill
  • Threats to Inflict Serious Injury
  • Stalking

The inclusion of the last item may surprise some who have been reading only the newspaper coverage of Brodie’s Law as there was a clear implication that the application of stalking to workplace bullying was new.

Law firm Clayton Utz reminds us that workplace bullying remains undefined in the Crimes Act and that the Bill

“… extends the definition of the pre-existing offence of stalking by expanding the definition of that offence to pick up the type of behaviours that are typical of workplace bullying.”

If the Bill passes the Victorian Parliament, the OHS regulator will need to amend its advice on workplace bullying to reflect the expanded definition of stalking. But as can be seen by the bullet points above, changes to guidance may be minor as stalking is already seen as a potential element of workplace bullying. Continue reading “Brodie’s Law on bullying needs more consideration for workplace application”

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