OHS criticism needs to aim “at the source”

The e-Editor for the Institute of Occupational Safety & Health, Shaun Gibbons, has commented on the recent speech by David Cameron, the Opposition Leader of England’s Conservative Party.

In this editorial Gibbons says

“Instead of cosying up to the newspapers which perpetuate the myths that somehow health and safety is to blame for much of society’s ills, Cameron should be rounding on the media for its part in falsely reporting on health and safety issues.”

If one takes “health and safety” outside the factory fence and consider it as a social attitude or as a collective term for a range of social perspectives, “health and safety” is crucial, or rather the personal fears generated by our concerns for our own health and safety and for those of our family members are a crucial consideration in how we live and work.

David Cameron is a politician and needs the media to distribute his policies and campaign strategies so he is in his natural element.

The print media, principally, does report health and safety issues in an alarming manner but as sensation, and particularly in England titillation, is what sells newspapers, it seems pointless to blame the media for what they have always done.

It will be impossible to get the media to change their attitudes to health and safety.  The struggles of Australian OHS regulators in doing so has been touched on elsewhere in SafetyAtWorkBlog.  It seems clear that if traditional media cannot be changed in this area, alternate media outlets and mechanisms need to be produced that provide information that is not adequately or appropriately covered elsewhere.  This blog is one example.  IOSH’s website is another.

Gibbons gets closer to the core issue elsewhere in his editorial:

“…seeing through the predictable soundbites which came from his speech last week, Cameron has actually highlighted an important cultural issue that IOSH does welcome: people’s growing confusion and damaged confidence when it comes to managing day-to-day risk. With the fear of litigation at the heart of this debate, the speech did give IOSH the opportunity to make its call for us all to move away from a culture of blame to one that’s based on better ‘risk intelligence’.”

He is right in saying that society has an (increasingly) skewed perception of “day-to-day risk” but he is more correct when identifying that

“the fear of litigation [is] at the heart of the debate.”

IOSH and other safety professional organisations need to get a better understanding of the insurance and legal industries so that they are able to temper some of the extremism from these sectors that is sacrificing long-term cultural and societal health for short-term gain.

SafetyAtWorkBlog’s editor, Kevin Jones, wrote in National Safety magazine about the pernicious growth in the expansion of directors’ and officers’ liabilities insurance policies to cover the legal expenses AND fines from OHS prosecutions.  Either safety organisations are unaware of the impact of these products, do not understand them or do not care, as the silence has been deafening.

Kevin Jones

Self development course contributes to a workplace suicide

What would you do if a work colleague strips, screams, acts “like a child having a tantrum”, starts to sing and then jumps out of a window to her death?  That is the situation that was faced by staff at the Sydney office of the Royal Australasian College of Physicians in December 2005.

Only days earlier, 34-year-old Rebekah Lawrence, had participated in a self-development course called “The Turning Point” conducted by Zoeros P/L trading as People KnowHow.  The course, according to one media report, the course included a session called “The Inner Child”

“in which those taking part were encouraged to develop a dialogue between their child and adult selves.”

Lawrence’s actions just before her death mirrored some of the course teaching.

PeopleKnowHow’s website has closed down with an announcement that all of its courses are under review.  Other organisations that provide similar courses are running for cover.  Transformational Learning Australia has said it

“…no longer has a professional relationship, affiliation or any other connection with People Knowhow.” [emphasis added]

TLA also says any relationship ended in 2005.  That the company has felt it necessary to make a media statement about the end of the relationship shows the extent of the effect of Rebekah Lawrence’s death on this industry sector.

TLA goes on to say that

Our organisation does not accept participants who have a recent history of chronic mental illness, participants under the care of a treating professional who have not obtained that professional’s consent to participate, or people who demonstrate a propensity towards psychological fragility or a significant lack of cohesion during the introductory sessions of the program.”

The New South Wales Coroner found that in the absence of any history of psychosis in Rebekah Lawrence that,

The evidence is overwhelming that the act of stepping out of a window to her death was the tragic culmination of a developing psychosis that had its origins in a self-development course known as ‘The Turning Point’ conducted by Zoeros Pty. Ltd, trading under the name of ‘People Know-How” on the 14, 16, 17 and 18 December 2005.

The full coronial findings are difficult to read due to the personal details of Lawrence’s life, her relationship with her husband David and the general picture of her personality that comes through.   An upsetting and enlightening interview with David Booth is available online from earlier in the investigation process.

The findings also provide considerable detail to the components of the course that Lawrence undertook.  There is a greater level of detail than would be expected to be known by someone signing up for such a course and this is where the lessons can be learnt for the OHS professional and safety manager.

It has become common in many corporations who are trying to improve or introduce a positive workplace culture, to supplement their own efforts with “self-help” or “self-awareness” courses.  Lawrence’s death has highlighted the lack of regulation or accountability in some sectors of this industry.  This also highlights the need for people managers to thoroughly investigate such courses to ensure that good intentions are not likely to increase the risk of harm or damage to the employees who participate.

An audio report on the Coroner’s findings is available online.

Counselling Services

Many workplaces often provide access to counselling services through schemes such as Employment Assistance Programs.  The Coroner’s recommendations have some direct bearing on the issue of “counsellors”.

“The Executive Director of the Australian Psychological Society, Professor Lynne Littlefield pointed out that there are no legal restrictions in Australia for practising under the title ‘psychotherapist’ or under the title ‘counsellor’ and therefore no public safeguards against untrained or incompetent practitioners in this field.

Professor Littlefield pointed out that although there were many skilled counsellors and psychotherapists, there were also many whose competence is questionable and without any regulating mechanisms to stipulate the required training and levels of competence, there was no way of protecting the public from these poorly trained practitioners.”

Rebekah Lawrence’s death is receiving considerable media coverage in Australia at the moment and the New South Wales Government is carefully considering the Coroner’s recommendations concerning the regulation of some areas of the self-development industry.  Employers and safety professionals are going to have a very different set of criteria shortly from which such workplace-related courses need to be evaluated.

One media report has indicated the start of the ramifications of this unfortunate death:

“The NSW Health Minister, Carmel Tebbutt, said she had asked her department for ”urgent advice” on the case and would consider the coroner’s recommendations. A code of conduct for counsellors and psychologists had already been implemented and the Health Care Complaints Commission now monitored practitioners.

The Royal Australian and New Zealand College of Psychiatrists called for closer monitoring and accountability of self-help and psychotherapeutic courses.”

Kevin Jones

Safety awareness ≠ safety (always)

Workplace fatalities have markedly increased in Victoria over the last couple of months.  According to WorkSafe Victoria information nine people have died within the last two months bringing the current total to 27 for 2009.

Victoria has a high awareness of the need for safety in the workplace, principally due to the advertising campaigns of WorkSafe which began, in one form or another, in the 1980s when Andrew Lindberg was WorkSafe’s CEO.  But clearly awareness of the need for safety is not being translated into action.

WorkSafe Victoria has become alarmed at the recent surge in deaths and issued a media release asking for things to settle down.  John Merritt, executive director, has said

“With many industries now reaching their peak activity the risks are extreme as people rush to get work completed and begin to think about what Christmas, holidays and the New Year has to offer.

“The construction and manufacturing sectors are aiming to complete projects before a summer shutdown, while transport, warehousing and retailing are ramping-up to Christmas.

“With just a few weeks before Christmas and the spectre of nine deaths in two months behind us, employers and workers must lift their game and reject the urge to take shortcuts or become complacent.”

But there is nothing unique about this time of year as the same activities, the same work pressures exist each year at this time.  More analysis is required of why this October and November 2009 have been particularly bad.  This analysis needs to be much deeper than the market research and attitudinal studies that OHS regulators frequently undertake.

Dead men tell no tales but survivors do and perhaps it is time to investigate the circumstances of an incident in a way that is outside of the legal/prosecution motivation.  Everyone has a different perspective on a workplace incident and many are less than truthful or honest in order to not incriminate themselves or because a lawyer has advised against unsupervised cooperation.  Could it be possible to offer a special consideration to the witnesses of an incident, prior to the Court experience, so as to encourage accurate data of an incident that can then be issued as a safety alert?

The media releases of OHS regulators often refer to incidents that have occurred months or years ago when the circumstances are only remembered by the Courts, the company and the family of the deceased.  Surely there must be some way of issuing an interim alert that does not jeopardise the prosecution?  The preventative benefit would be so much more if the alert relates to an event that has occurred within the last week, for example, or while the tragedy is still being reported in the media.

In various venues throughout Victoria, John Merritt, has been showing a graph of the number of fatalities in the State in line with the National OHS Strategy leading to 2012.  Earlier this year, the fatality rate was above the benchmark.  Now, WorkSafe must be realising that the 2012 target is likely to be impossible.

Australia is not renowned for its OHS research.  What occurs is way below that of other similar economies and the funding is abominable.  It may be time to pull back on advertising expenditure and start researching the causes of the fatalities for a quick turn around of, at least interim, results.  Until this occurs, regardless of regular pleas from OHS regulators it is likely that we will still be hearing of incidents like these from Victoria:

“…a 42-year-old man fell from a roof and died while installing cables for a television antenna on a house in Tullamarine.”

“…another 42-year-old man is being treated for serious burns at the Alfred Hospital after fuel ignited as he prepared to refill a generator…”

“A man has died at Werribee after being run over by the trailer of a reversing tractor”

“…a farm worker was run over by a tractor on another Werribee South vegetable farm. He suffered serious injuries to his pelvis and was flown to hospital for surgery…”

“A Lower Templestowe man, 47, died from crushing injuries after a tractor he was driving became entangled in a steel wire supporting poles for a canopy over a Wandin North orchard.”

“A 45-year-old dairy farmer died near Portland when he was hit by his tractor and an implement and suffered fatal crushing injuries.”

“A man’s head was crushed between an industrial chipper and a truck at Warrandyte North”

“A man aged in his 50s died at Bannockburn near Geelong while operating a boom lift. He was found crushed between the machine’s bucket and the roof of a building in which he was working”

What we can be sure of is that 27 Victorian families will not be celebrating this Christmas.

Kevin Jones

NZ quad bike fatality

On 26 November 2009, a contract worker on a New Zealand dairy farm was found seriously injured after his quad bike “flipped over on to him”.  The details of the incident according to the New Zealand Police statement are included below.

A Department of Labour spokesperson said he was unable to provide any information about the incident other than that they are investigating.

Our sympathies go to Mr Wilson’s family and all those involved in the incident

“A dairy farm worker was been killed this morning in what appears to be a tragic quad bike accident.

Police were contacted around 7.35 this morning (Thursday, 26 November) when 40-year-old Rhys Mark Wilson, from Alton who is a sharemilker at a farm in Manutahi, near Hawera, was found in a gully on the farm by a co-worker. The worker had gone looking for Mr Wilson because the cows had not been brought in for milking.

CPR was administered and this continued when emergency services arrived on scene but they were unable to revive him.

OSH and police have carried out an investigation and it is believed that the accident happened around 5am when Mr Wilson was rounding up the cows for milking. He had gone down into a gully, probably to retrieve some stray cows and it appears that as he attempted to traverse a steep slope the quad bike he was riding flipped over on to him.

OSH has recovered the bike as part of its investigation and the Police are investigating on behalf of the Coroner.”

Truck safety talkback

On November 25 2009, NPR’s show Talk of the Nation conducted some discussions with truckers on their safety needs for the first part of the program.  (Audio is available HERE)

The emphasis was on the conduct of drivers in vehicles and trucks but there is some discussion on the VORAD forward radar system applied to one of the tucks.  It was refreshing to hear from a user of this technology which sounds almost like an advanced proximity system that has become common in aircraft.

There is considerable time spent with William Cassidy, the Managing Editor of Journal of Commerce.  Cassidy discusses the pressures to speed and, thankfully, mentions some of the organisational pressures, such as paying by the mile.

One talkback caller says that fatigue from driving a car is different from driving a truck.  Although a truck cabin may be full of more distractions than the cabin of a car, the caller says that the constant distraction equates to greater attentiveness.

Logic does not necessarily apply to driving but if we accept the caller’s position on truck driving being less fatiguing because of increased vigilance, would riding a motorcycle be even safer because of the need for the rider to constantly maintain balance?

Cassidy talks about the importance of perspective in considering these issues, the same reason for everyone’s common sense being slightly different.

He also discusses the “hours of service” rules, driving and rest limits that may be familiar to those of us outside the United States.

Dan Little, owner of the Little & Little Trucking Company, says that education at high school level would be the most successful measure for increasing safety for truck drivers.  The US has a system of driver education in the school system that few other countries have so truck awareness in this context may be useful.

Placing the responsibility on an individual is a popular perspective and one that we can see reinforced on a daily basis but by focusing too much on this perspective reduces the need to innovative design of motor vehicles.  It also necessary to consider any viable alternative freight transport options.

Many listeners will also be familiar with some of the discussion about the reliability of regulatory data collection.  It is an argument that is echoed in many Western countries, particularly on the issue of uniformity of rules, consistency and harmonisation.

Little’s complaints about fatigue assessment by regulators is an argument that each country that is introducing fatigue regulations needs to consider.  The comments also indicate the type of perspective that regulators will need to counter or integrate in their enforcement strategies.

Kevin Jones

Asbestos Awareness Week – journalist conversation

On 25 November 2009, the Victorian Trades Hall hosted a conversation on asbestos and corporate management between two well-respected Australian journalists and writers, Matt Peacock and Gideon Haigh.  Over the last few years both have produced excellent books focusing on the role of James Hardie Industries in the asbestos industry in Australia.

The books, Killer Company and Asbestos House, respectively, provide different perspectives on the conduct of James Hardie Industries, the various board members and the support provided to the company over many decades by various Australian and State governments.

While SafetyAtWorkBlog is producing articles about the event, below is a one minute video sample of the event where Matt Peacock is talking about the PR mastery of James Hardie Industries.

Kevin Jones

New Australian discussion paper on nanotechnology

Nanotechnology research papers are often very technical and highly unlikely to discuss the occupational health and safety impacts of the technology’s use.  The papers often rely on someone else to explain the relevance of the research.

But on 24 November 2009, Dr Fern Wickson of the University of Bergen spoke in Brisbane about nanotechnology challenges and released a discussion paper entitled “What you should know about nano“.

According to an accompanying media release from The Australia Institute Dr Wickson’s paper included several recommendations:

  • Mandatory reporting on all products containing nanotubes and other nanomaterials
  • A parliamentary inquiry into nanoST
  • Health surveillance and environmental monitoring of high potential exposures
  • Adopting a precautionary approach to the commercialisation of the technology in cases where the potential for harm has been demonstrated, significant uncertainties remain and social benefits appear marginal.

The reasons for the recommendations are explained in the paper but the paper is, refreshingly, intended to

“…introduce and engage its audience in the experiment that is nanoscale sciences and technologies, particularly from the perspectives of consumer and environmental protection and occupational health and safety.”

The links and footnotes are excellent sources of original research material including the recently released (but not available online without a fee) paper

Bergamaschi, E (2009). ‘Occupational exposure to nanomaterials: present knowledge and future development’, Nanotoxicology, 3:3, pp. 194–201.

Enrico Bergamaschi’s research paper, according to an abstract, recommends that

“…given the limited amount of information about the health risks associated with occupational exposure to engineered NP, the precautionary principle suggests to take measures to minimize worker exposures. Implementing appropriate engineering controls, using personal protective equipment, establishing safe handling procedures, together to monitor worker’s health, are all strategic elements of a risk management programme at workplace.”

Plenty to read and even more to think on.

Kevin Jones

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