EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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Job redesign should be a measure of business leadership

A consistent, manageable workload balanced by official leave and hours allowing social reconnection and mental recharge is ideal. It is the structure on which Industrial Relations (IR) and occupational health and safety (OHS) are based. Many people struggle to achieve this ideal even when it is prescribed by workplace laws. Many jobs simply ignore this prescription. In The Age newspaper on July 15 2023, journalist Jane Cadzow wrote about one of these jobs, the “Political Chief of Staff”. The inherent harm of the job was noted in the headline:

“‘They’re driving me insane’: The 24/7 life of a political chief of staff”

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Psychosocial risks may need a new type of activism

Excessive working hours are a known occupational health and safety (OHS) hazard, both physically and psychologically. But when the excessive, excessive? When do these excessive hours start to create harm?

A recent article by the Centre for Work Health and Safety clarifies, confuses and may startle.

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When “hard work” often means unsafe work

Currently, many large Australian business groups are lobbying the federal government over its plans to introduce legislation to ensure that workers achieve the same pay rate for doing the same job as others. A feature of the full-page advertisement in the newspapers is that people should be able to receive more money or a higher rate of pay if they “work hard”. This phrase is never explained but may have implications for occupational health and safety (OHS).

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OHS and the weekend newspapers – 1

This is the first of, hopefully, many articles about what some of the weekend newspapers and media say about issues related to occupy national health and safety (OHS). It will not be comprehensive but short takes on what I see in the newspapers.

[Note, the article below mentions suicide and workplace bullying]

Workload and Suicide

It has been a year since an employee of the Victorian Building Authority, Rob Karkut, died by suicide. According to The Age (May 13, 2023, [paywalled] his suicide occurred:

“…amid intense pressure from the authority’s managers to meet ambitious inspection targets. A litany of failings within the organisation have been exposed since his death.”

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Fool me once; shame on you. Fool me twice; shame on me. Fool me thrice?!

The Australian Broadcasting Corporation recently published a curious article about workaholism and burnout – the latter being an occupational mental health condition recognised by the World Health Organisation.

It is curious because the catalyst for the article, Sally McGrath, claims to have experienced burnout three times. Once is understandable as job stress can creep up on anyone. Twice should result in external assistance to investigate the work environment, work practices and personal mental health to identify contributory factors.  But the third time…??? Burnout is not something that is usually a repeated experience and its prevention may present a significant challenge for the occupational health and safety (OHS) profession and employers.

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Confusing positions on mental health at work

On March 28 2023, the Victorian Chamber of Commerce and Industry (the Chamber) issued an important media release called “Preparing for workplace psychological health reform”. As with most media releases related to occupational health and safety (OHS) matters, it received little attention.

Anton Zytnik a consultant for the Chamber, warned against “mental health washing”, but this media release also contains examples of avoidance and misdirection. And he’s not the only one.

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