What makes a good job? What makes a safe job?

Dame Carol Black

The High Risk OHS Summit 2012 (why it’s high risk, no one seems to know) started with a bang with a detailed presentation from Dame Carol Black, a major instigator of work health reforms in the United Kingdom.  Dame Black was able to provide several case studies and some data that provided a fresh perspective on what work and health and safety means to the British workers.  For instance, she stated that of those employed in the UK, 26% are working with a health condition or disability. Black also said that 2.4% are off sick at any one time

Black also adds the personal to her presentations and admitted that she had not been aware of what makes “a good job” until beginning her review over five years ago. It is a terrific question to ask one’s self and colleagues.  What makes a good job?

David Gregory of the Australian Chamber of Commerce and Industry also spoke at the conference and, as usually, was very cautious in what he said and how he said it. Continue reading “What makes a good job? What makes a safe job?”

Work-related suicide gains some fresh media recognition

On 4 November 2011, Victoria’s 7.30 program broadcast a heart-rending story about the suicide of a woman who, her mother believes, took this action after suffering chronic pain due a work-related incident and being given insufficient support from her employer and workers’ compensation bodies.  The story of Rebecca Wallis (spelling uncertain) apparently generated sufficient communication to the Australian Broadcast Corporation for 7.30 to undertake a follow-up and more broad look at the relationship between workers compensation and suicide.

One of the people interviewed in the 11 November 2011 program was John Bottomley of the Creative Ministries Network.  Bottomley has published several research reports on work-related deaths and suicides.  The figures he mentions in the report, that around 30% of the work-related suicides identified in his research had a “work injury or work-related mental illness” as a contributory factor, are included in the online publication from 2002, “Work Factors in Suicide“.  What is not mentioned is another statistic in his report:

“Nine people (8%) were on workers’ compensation when they committed suicide.” (page iii) Continue reading “Work-related suicide gains some fresh media recognition”

Bullying Code of Practice illustrates the huge challenges of OHS in Australia

Australia has released a draft Code of Practice on “preventing and responding to workplace bullying“.  As it is the latest publication on this issue by an OHS authority, it deserves some analysis.

The draft code has applied the established definition of workplace bullying as:

“repeated, unreasonable behaviour directed towards a worker or a group of workers, that creates a risk to health and safety.”

It covers direct and indirect bullying and includes the new communications technologies through which stalking and cyberbullying can occur.

Unintentional bullying

Curiously the draft Code also includes “unintentional bullying”:

“Bullying can also be unintentional, where actions which, although not intended to humiliate, offend, intimidate or distress, cause and should reasonably have been expected to cause that effect.  Sometimes people do not realise that their behaviour can be harmful to others.  In some situations, behaviours may unintentionally cause distress and be perceived as bullying.”

This section has generated some discussion already.  Professional colleagues today explained to me how inappropriate acts may be construed by the recipient as bullying even through the proponent does not see the actions as such.  The quote above importantly emphasises the role of perception, a concept that is not traditionally associated with OHS, where facts, figures and engineering solutions are more comfortable.  Perceived bullying, injustices and abuse have been more often dealt with through human resources networks.  It is difficult to see any way of investigating workplace bullying without substantial support from an HR professional.  It is similarly difficult to see any way of preventing bullying without access to this resource. Continue reading “Bullying Code of Practice illustrates the huge challenges of OHS in Australia”

Free October 2001 safetyATWORK magazine

SafetyAtWorkBlog evolved out of an online publication, safetyATWORK.  In 2001, safetyATWORK published a special edition of the magazine focussing on the OHS issues related to the collapse of the World Trade Centre (WTC) in September 2011.  That special edition is now available as a free download through the cover image on the right.

The magazine contains:

  • an article by Lee Clarke on planning for the worst-case scenarios;
  • an interview with Peter Sandman,
  • an article by me, Kevin Jones,

and other articles concerning

Suicide challenges the OHS profession

Safety and risk professionals often need to consider the “worst case scenario”.  But we hesitate to look at the worst case scenario of workplace mental health – suicide.  On 26 August 2011, Lifeline presented a seminar to Victorian public servants that was brilliant, confronting and worrying.

Lifeline campaigns on suicide prevention and it seems to do this through discussion and counselling.  It outlines not the “warning signs” but the “help signs” that one needs to look for in our work colleagues.  According to Lifeline, possible life changes can include:

  • “Recent loss (a loved one, a job, an income/livelihood, a relationship, a pet)
  • Major disappointment (failed exams, missed job promotions)
  • Change in circumstances (separation/divorce, retirement, redundancy, children leaving home)
  • Mental disorder or physical illness/injury
  • Suicide of a family member, friend or a public figure
  • Financial and/or legal problems.”

Many of these issues can be helped by talking about them but, in OHS-speak, that is an administrative control in the hierarchy of controls.  The OHS professionals’ job is to determine if the risks can be mitigated or eliminated and this is where many OHS professionals fail.

It may be unfair to call it a failure, as the professional may simply not have the skills necessary to look beyond the hazard and determine a control measure.  In this context, the OHS profession and its members must be engaged in social reform.  If any of the workplace hazards are generated by, or exacerbated by, n0n-work related factors, the OHS professional must consider methods to reduce those non-work hazards. Continue reading “Suicide challenges the OHS profession”

WorkSafe Victoria provides insight into bullying investigations

It has been known for some time that OHS regulators struggle with handling reports of workplace bullying.  Investigation of these hazards requires new inspectorate skills and take considerable time.  Investigations of bullying involve people and this is always more involved than inspecting a missing machine guard or assessing the operation of a forklift.  However, in an article in the Fairfax media on 24 July 2011 WorkSafe Victoria provides some surprising statistics that show a new perspective on workplace bullying and a contrast to recent statistics from Comcare.

The most significant statistic is that, of the 6000 reports of workplace bullying within the last 12 months, only 600 warrant further investigation and, of those, around 60 generate a physical inspection of the workplace.  These statistics may indicate a range of issues:

  • OHS regulators require greater number of inspectors.
  • Workplace bullying is being critically misunderstood by the community.
  • Workers are confused about where to report their treatment and choose WorkSafe as the agency with the highest profile for workplace issues.
  • Other workplace-related agencies and authorities, such as Fair Work Australia and the Australian Human Rights Commission, need to raise their profiles on this issue.
What is missing from the WorkSafe statistics above is the next level of intervention.  What action is being taken by the inspector?  Will prosecutions occur?  Are improvement notices applied?  There may be just as wide a gap between the 60 inspections and an appearance in court.

For readers’ interest searching for “bullying” on the Fair Work Australia site reveals no results however the Australian Human Rights Commission site results in several references – a clarification of violence, harassment and bullying (with links for further information) and a workplace bullying factsheet. Continue reading “WorkSafe Victoria provides insight into bullying investigations”

Noticeable increase in workplace mental stress claims

Australia’s Comcare agency has identified a “54% increase in mental stress claims” since 2006-2007.  This is of great concern to the agency, which covers the OHS and compensation needs of Australian government agencies and others, as Work Health and Safety General Manager, Neil Quarmby, outlines in a media release on 21 July 2011.

Quarmby states

“Clearly this trend could have serious consequences for employees and employers through serious health issues and a significant loss in productivity. I am keen that employers get the message that health and safety at work is not only a physical issue but also increasingly involves mental health as well…”

The media release has generated some media attention (audio article available HERE) but often this has not focussed on the trend mentioned and instead on an element in the media release that involves the OHS issue-du-jour, workplace bullying. Continue reading “Noticeable increase in workplace mental stress claims”

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