Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Good construction and mental health article that fails to go far enough

A recent article by Aurora B. Le, Doug Trout, Ann Marie Dale, and Scott Earnest is a good introduction to the psychosocial hazards faced by construction workers in the United States.  It is typical of many articles written about work health and safety generally – good information but with weak or timid solutions.

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Excellent (and free) Australian guide on psychosocially healthy workplaces

Readers have shown considerable interest in the EU-OSHA e-guide for psychosocial health at work. A similarly formatted document has been released by Workplace Health and Safety Queensland in support of the new “Managing Psychosocial Hazards at Work Code of Practice 2022“. The Mentally Healthy Workplaces Toolkit is an interactive PDF slightly more sophisticated than the EU document through its extensive use of hyperlinks to external information sources.

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Plain psychosocial health guide has great potential

Recently the European Agency for Safety and Health at Work released an “e-guide” on managing stress and psychosocial risks at work. It offers a radical contrast to some of the information on risks and burnout that originate from the United States.

The e-guide is really a PDF file that uses the software’s features to establish links between the table of contents and relevant pages of information. This is a little “old school” but the Agency often does this, I think, to allow for wide distribution and easy application.

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Another burnout book from the US that ignores OHS duties

Advisory books about how to manage Burnout continue to be published. Another one that, due to the format and publisher, could be influential is Burnout for Dummies by Eva Selhub. Sadly, Selhub consciously downplays the occupational health and safety (OHS) role in preventing Burnout. Her choice sidelines OHS, the organisational context and the employer’s duty of care, but that seems typical for Burnout authors from the United States.

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Is psychosocial harm always preventable?

Occupational health and safety (OHS) in healthcare is a unique experience. Patient care and patient safety seem to override the OHS duties for healthcare workers. This is understandable given the culture and purpose with which people work; however, it is short-sighted, especially on the issue of mental health at work.

A new book on burnout (yes, another, and there are even more) was published recently on the issue of preventing burnout for healthcare workers, written by John Halbesleben. This 2nd edition has a slightly revised title to reflect the changing emphasis on mental health at work.

Halbesleben writes that the first edition from 2009 tried to convince readers that burnout was an occupational risk. Since then, that fact is now accepted, and not just because of the coronavirus pandemic. He writes:

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