Safety Culture remains an alchemy

Safety Culture is an issue that has turned up in disaster investigations, training programs intended to change attitudes, benchmarking exercises and reviews into workplace fatalities, overpriced and evangelical corporate products and as pitiful excuses for mistakes.  Yet it still remains poorly understood and poorly defined as shown by a recent article in ISHN magazine.

The magazine asked “safety and health exerts” on their opinions about Safety Culture.  Below is a sample of the comments:

Safety culture has turned into a marketing ploy.

Safety culture is part of common language and pops up all over the place – and as in beauty it’s in the eye of the beholder. Continue reading “Safety Culture remains an alchemy”

Measuring a safety culture

Defining safety culture is still a tricky proposition.  Definitions can vary from what Global Safety Index quotes:

‘the product of individual and group values, attitudes and beliefs, competencies and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation’s health and safety management’.

to the, arguably more functional, definition of

‘the way you work when nobody’s looking”.

Safety culture comprises a mix of personal values, corporate values, laws, norms, expectations, hopes, respect, dignity, care, amongst others. By assessing and linking these elements it should be possible to map or pictorialise a company’s safety culture.

Several years ago at a Comcare conference in Canberra, one speaker outlined leadership and safety culture of some sections of the public service in web, spider or radar graphs (example above).  The image stuck with me, particularly after additional sets of data allowed for animation to show the evolution of culture and leadership in relation to specific interventions.  The importance of being able to provide a visual image of safety culture should not be understated. Continue reading “Measuring a safety culture”

Always look for the evidence on workplace bullying and make sure it’s local

Boss is BullyOn September 9 2013, the Canberra Times published an article by Bill Eddy, entitled “Bullying a practice for the whole workplace to solve“.  (The article has been tweeted and referenced several times in the past week in Australia.)  Bill Eddy is due in Australia soon to conduct a workshop on workplace bullying. The article has some sound advice on workplace bullying but what caught my attention was the opening line:

“Research indicates that workplace bullying has a more negative effect on employees than sexual harassment, perhaps because there are more procedures in place for dealing with sexual harassment.”

What research? Continue reading “Always look for the evidence on workplace bullying and make sure it’s local”

Workplace bullying can exist in the boardroom

A most curious article about workplace bullying appeared in the Australian Financial Review (AFR) on 11 September 2013. In discussing recent changes to Australia’s Fair Work Act Nick Ruskin of K&L Gates wrote about the broad definition of workplace bullying to be applied:

“…the intriguing thing is that worker is very broadly defined. Its definition, reliant on the Workplace Health & Safety Act 2011, is so wide it could even include the director of a corporation.

In other words, non-executive directors of corporations will have the same ability as a traditional worker to take a bullying grievance to the Fair Work Commission.

We could see a situation in which a company director alleges they have been bullied by another director and seeks early intervention from the Commission.” (emphasis added)

Continue reading “Workplace bullying can exist in the boardroom”

CSIRO bullying case shows the complexity of the issue for all of us

For some time the Commonwealth Science and Industrial Research Organisation (CSIRO) has been plagued with accusations of bullying and harassment.   A researcher began court action in 2011.  An anonymous website “Victims of CSIRO” was established in 2012 and provides a timeline of disgruntlement for back as far as 2002.  In May 2012, Liberal politician Sophie Mirabella, raised the issue of bullying in criticism of the then Prime Minister, Julia Gillard.  In July 2012, Comcare issued an Improvement Notice to CSIRO following an investigation

”thoroughly reviewing the workplace systems relating to the prevention and management of bullying behaviour at CSIRO”.

In September 2012, CSIRO whistleblowers spoke of bullying. The CSIRO Staff Association reported anecdotal evidence of increased bullying and harassment in late 2012.

In August 2013 HWL Ebsworth released the independent report  (the Pearce report) which, according to the CSIRO, found

“no major or widespread issues with unreasonable behaviour or bullying in CSIRO”.

How does that work? Continue reading “CSIRO bullying case shows the complexity of the issue for all of us”

Workplace drug data needs a creative application

Pages from policy talk - workplace alcohol and other drug programs - australian drug foundation - july 2013On 12 July 2013 the Australian Drug Foundation reported that alcohol use is responsible for:

  • five per cent of all Australian workplace deaths, and
  • up to 11 per cent of non-fatal injuries.

These figures should be of great concern to everyone but what if these figures generate no concern and no outrage, and no change?

The significance of the research data above and in the full document – Workplace alcohol and other drug programs: What is good practice? – is not in the research but in the potential responses to the research. Continue reading “Workplace drug data needs a creative application”

Very useful workplace mental health guidelines released

The Institute for Safety, Compensation and Recovery Research (ISCRR) has released a set of guidelines for the prevention of mental health problems at work. Such guidelines have been sorely required in Australia where workplace mental health problems have become an increasing problem for workers and organisations and workplace bullying dominates the policy landscape. It recommends the development of a mental health and wellbeing strategy that includes the following elements:

  • “the development of a positive work environment that supports and encourages mental health
  • balancing job demands with job control
  • appropriately rewarding employees efforts
  • creating a fair workplace
  • provision of workplace supports
  • effective management of performance issues
  • provision of training to develop management and leadership skills
  • supportive change management processes Continue reading “Very useful workplace mental health guidelines released”
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