Category: safety culture

The productivity debate in Australia misses the opportunities presented by wellbeing

At the moment Australian business is campaigning on the need to increase productivity rates in Australian workplaces.  It, with the recent support of some State governments and ideological colleagues, is seeking to achieve this by weakening the recent changes to the industrial relations structure encapsulated in the Fair Work Act.  Fair Work Australia, trade unions and industry associations are primarily focussed on the industrial relations elements of this ideological fight over productivity.
Evidence of the potential productivity and economic benefits of improved occupational health and safety has been missing in the debate yet it is this linkage that Dame Carol Black has been talking about recently in Australia.  It seems there is a keen audience for her perspective in Australia as she will be visiting the country four times in 2012.
At a recent OHS conference in Melbourne one speaker said some OHS positions in the United States are being renamed Occupational Health Productivity in recognition of the importance of wellbeing  in the OHS roles.  Renaming “wellbeing” as “productivity” provides a different context to OHS activities and should better gain senior executive attention as it would be easier to see how this activity fits with traditional operational thinking. Continue reading “The productivity debate in Australia misses the opportunities presented by wellbeing”

What makes a good job? What makes a safe job?

Dame Carol Black

The High Risk OHS Summit 2012 (why it’s high risk, no one seems to know) started with a bang with a detailed presentation from Dame Carol Black, a major instigator of work health reforms in the United Kingdom.  Dame Black was able to provide several case studies and some data that provided a fresh perspective on what work and health and safety means to the British workers.  For instance, she stated that of those employed in the UK, 26% are working with a health condition or disability. Black also said that 2.4% are off sick at any one time

Black also adds the personal to her presentations and admitted that she had not been aware of what makes “a good job” until beginning her review over five years ago. It is a terrific question to ask one’s self and colleagues.  What makes a good job?

David Gregory of the Australian Chamber of Commerce and Industry also spoke at the conference and, as usually, was very cautious in what he said and how he said it. Continue reading “What makes a good job? What makes a safe job?”

Workplace Bullying is a significant challenge even if the reality is smaller than expected

An article in the Weekend Australian newspaper and magazine (not available fully online) provides some statistics that raise serious questions about the level of bullying in workplaces in Australia, with particular focus on Victoria.  Of the 2,080 complaints lodged with WorkSafe Victoria in 2010-11

“only eight were deemed serious enough to warrant possible prosecution.”

Yet the OHS regulator received 7,050 inquiries about bullying.  There is clearly a problem in Victorian workplaces but it is not always bullying, as defined under OHS law.  Something else is happening and it has been happening for some time.

As reported previously in SafetyAtWorkBlog, the issue of workplace relationships is broader than can be handled by one regulator under one law.  There are human rights issues, mental health issues, harassment  and potential suicides – a range of social issues that should have taken the prevention of “workplace bullying” out of the workplace sometime ago.

The newspaper article, by Richard Guilliatt, draws on several significant cases of proven workplace bullying beyond the more familiar case of Brodie Panlock.  Christine Hodder’s suicide in 2005 following bullying in the New South Wales Ambulance Service generated a review of the organisation that found systemic bullying.  Sixteen year old Alex Meikle committed suicide in 2008 after many workplace “pranks” that included being set on fire. Continue reading “Workplace Bullying is a significant challenge even if the reality is smaller than expected”

Examining core values may benefit safety

Contemporary safety training is increasing discussing the core values of employees and managers.  This focus can be very confronting for many people as core values are rarely discussed or even acknowledged, yet they could be central to the modern approach to safety management and safety compliance.

New safety legislation in Australia applies a common obligation across jurisdictions and industries to consult about health and safety, to communicate, to listen.  But personal and corporate OHS obligations are well established so will the reiteration of these obligations in the consultative process have the impact expected?  Does this conversation make safety more important, more “front of mind?

A better result may come from discussing core values in the workplace safety and health context.  Some may look for these core values to be exposed via expensive training courses and awareness gurus but the first step could be to simply ask one’s self, or discuss with one’s partner, the question “what are my core values?” or “what do I believe?” or “what is most important to me?” Continue reading “Examining core values may benefit safety”

Peter Sandman interview in the aftermath of 9/11

In November 2001, prominent risk communicator, Peter Sandman, examined the 9/11 attacks in a long article trying to clarify the impact and the context of the attacks.  Shortly after the attacks I had the chance to interview Peter Sandman for the online magazine I was then publishing, safetyATWORK.  Below is the text of that 2001 interview.

“SAW: As a resident of New Jersey and a risk communicator, what effect has the September 11 attacks had?

PS: I was very lucky. I live a sufficient distance away, that neither I nor anyone really close to me was lost. But lots of people close to people close to me were lost. Everybody in this part of the country is one or two steps removed from someone who died that day. But, professionally, I’m trying to think through, as I assume anybody in risk communication would be trying to think through what we can say to our countrymen and countrywomen about living in a dangerous world. This is obviously a situation where the outrage is entirely justified. The last thing I want to be doing is telling people they ought not to be outraged. But it’s also a situation where the hazard is serious. Most of my work is in either a high-outrage low-hazard situation, where the risk communication job is to reduce the outrage, calm people down; or a high-hazard low-outrage situation, where the job is to increase the outrage, get people to protect themselves. September 11 and its aftermath have to be described as high-hazard high-outrage. Neither paradigm works. And yet clearly the message to people has got to be you need to live your life. You need to take what precautions you can take and recognise that you’re not going to be completely safe and live your life anyway. You need to get on aeroplanes, and go to ball games. You need to go into big cities. I think in the months ahead people like me are going to be trying to figure out how to say that and say it honestly and honourably and credibly to a population that desperately needs to hear it and understand it. Continue reading “Peter Sandman interview in the aftermath of 9/11”

Australian OHS experts call for a single OHS regulator and a unified insurance system

Some of Australia’s top work health and safety experts have stressed, to Safe Work Australia, the need for a single national OHS regulator.  Many also called for a radical overhaul of workers’ compensation and insurance structures to achieve a combined insurance/compensation similar to that of New Zealand, the Accident Compensation Commission (ACC).

These calls were made in a  whole day workshop, conducted by Safe Work Australia on 30 August 2011, on the development of the next ten-year national OHS strategy.  This was the latest of around ten consultative sessions whose notes will be summarised and posted online.  The notes from an earlier seminar list the following discussion topics:

  • “The need to focus on work health and safety prevention.
  • Engagement with target groups and industries to ensure advice and support is relevant to enable them to effectively respond to hazards.
  • Engineering hazards out through good design.
  • Influencing the supply chain inside and outside Australia.
  • Prioritising key work health and safety hazards and focusing national attention.
  • Creating opportunities for innovation in work health and safety particularly within the regulatory framework.
  • Enhancing the culture of safety leadership (promoting highly reliable organisations).
  • The importance of safety culture.
  • Enhancing the capability of workers to return to work following accident or illness.
  • Influencing or assisting academia to undertake research – focusing on intervention effectiveness.
  • Developing a shared communication strategy to promote the new principles of the new Strategy.”

These echo many of the comments in today’s seminar and illustrate what was a major missed opportunity.  The theme of today’s workshop was to imagine what OHS (or work health and safety or work health safety & environment, as some suggested) will be like in 2022 but there were few futuristic suggestions.  This was the opportunity to extend some of the practices currently undertaken by ten years. Continue reading “Australian OHS experts call for a single OHS regulator and a unified insurance system”

Interview with Kevin Jones

In a few weeks time SafetyAtWorkBlog will be reporting on the Safety in Design, Engineering and Construction conference to be held in Melbourne.  The conference organisers interviewed me on my thoughts on workplace safety.  The interview is available HERE but you may need to provide your contact details.

The odd thing about the interview is that a safety conference organiser chose me for the interview yet I am not a speaker at the conference they are organising.  IQPC is the company and the August conference in Melbourne is Safety in Design, Engineering & Construction 2011.

Excerpt:

Construction IQ

“It’s very nice to have you here. Now, as a commentator on safety and OHS, you’d know that there’s a lot of talk surrounding the Harmonisation process. How do you think the legislation will change the OHS landscape, and do you think there are any particular areas that will translate into normal practices across all work sites?”

Kevin Jones

“No, I think it will have a particular impact on national companies, those that operate across jurisdictions, so it will be very important to them because that’s where the cost savings are meant to be coming from by reducing the administrative duplication, but that deals with only about 5% to 10% of companies in Australia.  For those companies that operate within just a single state jurisdiction, Harmonisation isn’t going to impact them overly much.  There are going to be some changes to the state legislation because the national model legislation has to be implemented at each State level, so individual States will see some changes. But those changes, by and large, are not radical in terms of how safety is managed.  It’s certainly a considerable shock for some companies – particularly on issues of union right of entry and prosecutions and those sorts of things – but if you have a look at the management of safety in a work site, I don’t think the Harmonisation process is going to change the way it is controlled and managed.”

In my experience many conferences produce a “teaser”, in audio or video, of the keynote speakers, in particular.  This is intended to generate some enthusiasm for the conference in order for people to register but it also introduces speakers with whom the audience may be unfamiliar.  As with any advertising it is difficult to quantify the benefits of such strategies but with the phone interview mentioned above, there is little cost other than 10 minutes of time, once the recording process is established, and so perhaps the return on investment is not of great significance.

Kevin Jones

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