safety culture – Page 63 – SafetyAtWorkBlog

Safety leadership and change through informal networks

Australia is behind in many things and in front of the rest of world in others. A recent visit by Jon Katzenbach, senior partner with Booz & Company, to Australia indicates that we are lagging on the issue of organisational change.

According to an article in the Australian Financial Review (AFR) on 11 May 2010, Katzenbach talks about changing people’s behaviours in companies by using informal networks and identifying “pride builders”. The article is not available freely online but the core elements of the article reflect Katzenbach’s thoughts in a 2007 article in Fortune magazine.

Katzenbach discusses the frustration of the CEO Of Bell Canada. Michael Sabia had tried to change the behaviour of his customer relations staff with top-down leadership techniques but they weren’t working. Bell Canada needed to look at leadership in a different way and found that there were people in the organisation who staff admired, who instilled a sense of pride in other employees. As a result behaviours changed, sales and profits increased. Continue reading “Safety leadership and change through informal networks”

The struggle to achieve cultural change on OHS

In 2008, a New South Wales Parliamentary Committee reported to the Government on problems with that State’s Ambulance Services. The problems included bullying, harassment and a dysfunctional management. A review into the Ambulance Services progress on the recommendations two years later has found :

“…the general feedback received from ambulance officers is that despite the new initiatives, little has changed, and significant management and cultural problems remain within the Service. While awareness of the Service’s new policies and initiatives appears to be high, adherence to and application of the policies – particularly by Ambulance managers – appears to be low, or at best, varied.” Continue reading “The struggle to achieve cultural change on OHS”

Mining safety conference is shadowed by taxation debate

As there was in the marriage of Prince Charles and Lady Diana, there is a third member in the relationship at the New South Wales Mining Council (NSWMC) conference that is being held in the Hunter Valley this week – the Government’s response to the Henry review into Australia’s taxation scheme.

The CEO of NSWMC, Dr Nikki Williams has been interviewed repeatedly at the conference with workplace safety being the opening line from reporters before asking about Henry. Only 24 hours after the release of the Government’s response very little detail can be expected from an interview. By lunchtime Williams’ responses were polished as she outlined the potentials – mine closures, economic damage to regional towns…… The reality of the taxation changes to the mining sector is not really going to be understood for several more days. Any direct impact on safety is highly unlikely.

Sadly safety is not getting much consideration in the media discussions however there are potentials in this conference that could extend well beyond the mining industry. Continue reading “Mining safety conference is shadowed by taxation debate”

If safety culture begins at the top, what message is the Australian Government sending on insulation installer deaths?

If safety culture is set and developed by leaders, what does it mean when a Prime Minister launches a scheme that places the creation of jobs over the need for worker safety?

Two days before International Workers’ Memorial Day, the Australian Broadcasting Corporation’s Four Corners program analyses the failed insulation scheme initiated by the Australian Government in 2009.

According to the Four Corners website:

“Four Corners takes a forensic look at a chain of events that began with so many good intentions but ended in death and political humiliation. What exactly were the warnings given to the Department of Environment and the Minister Peter Garrett? Why did senior officials inside the Department reject safety concerns, preferring to play up the job creation aspects of the program?”

An audio preview of the Four Corners is available online. In that interview a whistleblower from the Department of the Environment states that

“..we were told that safety was of less importance than job creation.” Continue reading “If safety culture begins at the top, what message is the Australian Government sending on insulation installer deaths?”

New business safety survey released at safety conference

New survey data on business attitudes to safety was revealed at the Safety In Action Conference on 20 April 2010. The data was released jointly by the Australian Institute of Management and the Safety Institute of Australia (SIA).

In short there was not much that was new in the survey data but the survey was important for several reasons. Continue reading “New business safety survey released at safety conference”

Important lessons from France Telecom suicide investigations

On 9 April 2010, according to media reports, an investigating magistrate was appointed to investigate the more than 30 suicides that have occurred in the France Telecom (FT) workforce.

This follows the November 2009 court finding that management policy could generate harassment.

An inspectors report in February 2010 identified that “pathogenic” management methods were applied to achieve a job reduction target of 22,000 between 2006 and 2008.

Significantly one media report says that suicides are continuing in the workforce with ten occurring since the start of 2010.

An Associated Press report on 12 April 2010 quotes a union lawyer:

“At one time, there was an intention to create a sense of frustration so employees would leave. The problem was that it worked too well…” Continue reading “Important lessons from France Telecom suicide investigations”

BHP Billiton has another mining fatality at Leinster mine

On 12 April 2010, the electronic media (video report available) reported a fatality at a BHP Billiton mine in Western Australia where

“a truck plunged 18 metres down a shaft at the Perseverance nickel mine near Leinster.”

Newspapers on 13 April 2010 have provided further details. The 45-year old man, Wayne Ross, was operating a “bogger” at the time. A profile of a bogger operator is available HERE. which reads

“Being a Bogger Operator is a very physically demanding job. You need to operate heavy excavators in dark damp conditions, however you will be well rewarded for this. Some Bogger operators can earn around $80,000 a year.”

The Leinster mine has been the site of several deaths since 2006. Four workers have died on BHP Billiton mine sites since July 2009.

The Age reports that the bogger the worker “was driving fell almost 20 metres down the mine shaft” and it took around 18 hours to retrieve his body. Continue reading “BHP Billiton has another mining fatality at Leinster mine”

Category: safety culture

Safety leadership and change through informal networks

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The struggle to achieve cultural change on OHS

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Mining safety conference is shadowed by taxation debate

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If safety culture begins at the top, what message is the Australian Government sending on insulation installer deaths?

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New business safety survey released at safety conference

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Important lessons from France Telecom suicide investigations

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BHP Billiton has another mining fatality at Leinster mine

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