Important lessons from France Telecom suicide investigations

On 9 April 2010, according to media reports, an investigating magistrate was appointed to investigate the more than 30 suicides that have occurred in the France Telecom (FT) workforce.

This follows the November 2009 court finding that management policy could generate harassment.

An inspectors report in February 2010 identified that “pathogenic” management methods were applied to achieve a job reduction target of  22,000 between 2006 and 2008.

Significantly one media report says that suicides are continuing in the workforce with ten occurring since the start of 2010.

An Associated Press report on 12 April 2010 quotes a union lawyer:

“At one time, there was an intention to create a sense of frustration so employees would leave. The problem was that it worked too well…” Continue reading “Important lessons from France Telecom suicide investigations”

Minister says public service safety performance is lamentable

“….I would ….suggest that government (as employer and dutyholder, and as policy maker) can, and should, be an exemplar of OHS best practice.  By taking the lead in the systematic management of occupational health and safety, government can influence the behaviour of individuals and firms upon whom duties are imposed by the OHS legislation.”

In 2004, Chris Maxwell QC wrote the above words in his review of the OHS legislation in Victoria. According to a report in the Australian Financial Review (only available by subscription or hard copy) on 6 April 2010, the Minister for WorkCover, Tim Holding, seems to share some of Maxwell’s view.   Holding is reported to have said in a speech that

“The truth is that the performance of workplace safety in the Victorian public service continues to be lamentable Continue reading “Minister says public service safety performance is lamentable”

Employees’ OHS responsibility and working beyond the maximum hours

One of the most powerful motivators for behavioural change in workplaces is the legislative obligation on employees to not put themselves at risk of injury nor to act in such a way as to place others at risk.

Reported in the Australian media on 31 March 2010, Fair Work Australia has ruled that employees in the fruit-picking industry may volunteer for work beyond the standard 38-hour week without receiving penalty rates or overtime.  The union movement is understandably concerned about how this financially disadvantages workers and how this ruling may spread beyond the fruit-picking industry.

The ruling allows fruit-pickers to choose to work beyond their regular shifts.  Will they be able to work safely?  Will they not be fatigued?  Will they have sufficient daylight to undertake the tasks safely?  Will there be sufficient downtime for workers to recover from a long work day and be fit for work?  Could the workers’ choice to undertake additional fruit-picking tasks be a breach of their OHS obligations to look after their own safety, health and welfare?

The employees may choose to ignore their own occupational health for the sake of additional dollars but should they then be eligible for workers’ compensation if the effects of those longer hours are found to have contributed to an injury or illness? Continue reading “Employees’ OHS responsibility and working beyond the maximum hours”

Psychosocial hazards are now, formally, occupational diseases

On 25 March 2010, the International Labour Organization released an updated list of occupational diseases.  On the ILO website, it is stated that

“Mental and behavioural disorders have for the first time, been specifically included in the ILO list.”

All occupational diseases, including psychosocial hazards, had to satisfy the following criteria in order to be considered:

  • “…that there is a causal relationship with a specific agent, exposure or work process;
  • that they occur in connection with the work environment and/or in specific occupations;
  • that they occur among the groups of workers concerned with a frequency which exceeds the average incidence within the rest of the population; and
  • that there is scientific evidence of a clearly defined pattern of disease following exposure and plausibility of cause.”

The exact text from the revised List of Occupational Diseases Recommendation R194 is

“2.4. Mental and behavioural disorders

2.4.1. Post-traumatic stress disorder

2.4.2. Other mental or behavioural disorders not mentioned in the preceding item where a direct link is established scientifically, or determined by methods appropriate to national conditions and practice, between the exposure to risk factors arising from work activities and the mental and behavioural disorder(s) contracted by the worker”

What this means in practice is unclear and is likely to vary from country to country in relation to recognition of UN and ILO recommendations.  What it does establish is that an international authoritative OHS body has acknowledged the existence of psychosocial hazards.

“The Eagle has landed”  however there will remain some organisations who will always believe that occupational causes of psychosocial problems belong on the same sound-stage as the Apollo moon landings.

Kevin Jones

LTIFRs (sort of) gone from Australia Post

The Communications Division of the CEPU has been in negotiations with Australia Post for some time to establish a pathway to better industrial relations.  On 18 March 2010 a memorandum of understanding (MOU) was signed between the two parties, committing both to progress.

Of direct OHS interest is the following paragraph in the media statement about the MOU:

“As a gesture of good faith the MOU contains commitments from all parties that will apply immediately:

  • Australia Post will host a summit in April between senior executives including the Managing Director and senior CEPU representatives on the future challenges facing the business, the unions and their members; and
  • The removal of Lost Time Injury Frequency Rate’s in bonus targets for managers.”

Whether OHS will be discussed at the summit is unknown but the removal of LTIFR is of significance to OHS professionals.

Continue reading “LTIFRs (sort of) gone from Australia Post”

Some families in South Australia blame WorkCover for their partners’ suicides

In January 2010, Today Tonight in South Australia aired a disturbing report about the workers compensation reforms in that State.  It talks to two widows who blame WorkCover SA as contributing to their husbands’ suicides.  One man left a suicide note explicitly blaming WorkCover SA, emphasising his point by jumping to his death from the sixth floor of the WorkCover office building.

The video report is available HERE under the title WorkCover Suicide.

One of those interviewed in the story is Kevin Purse who undertook a report into the SA workers’ compensation system on behalf of SA Unions.   Continue reading “Some families in South Australia blame WorkCover for their partners’ suicides”

Small business can equal depression, stress and mental health problems

According to an article in  the Australian Financial Review on 16 February 2010 (only available online through subscription):

“The isolation of working at home or in a small shop or factory by themselves can wear down many in the small and medium  enterprise sector.  In the most severe cases, it can lead to depression and cause major problems for their family and business.”

Andrew Griffiths provides a quote that illustrates well the work/life conflict in the small business sector: Continue reading “Small business can equal depression, stress and mental health problems”

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