stress – Page 58 – SafetyAtWorkBlog

Death at work differs from work-related death

Often immediately following an incident, the safety manager receives a brief phone call “There’s been an accident.” Information is scarce and, in my experience, often wrong or more fairly inadequate. in OHS there will always be an assumption that an injury or death is work-related as that is our patch but people die every day and they can die anywhere, even in your workplace. Is this a workplace incident? Yes. Is it an occupational incident? not necessarily.

It is vital in those first moments of confusion and panic, not to jump to conclusions and rush out to the incident site. If it is your responsibility you will become involved but often, by asking a few simple questions, you are able to avoid this confusion and avoid worsening the situation by “butting in” where you are not needed.

I was reminded of this when reading about a coronial inquest into two suicides that occurred at an Australian shooting range in October 2008. These two incidents occurred at a workplace but not from work-related activities. There may have been some workplace management issues that, in hindsight, relate to supervision or security but these are the type of issues that the Coroner will investigate.

The deaths are reportable to the OHS regulators as they occurred on a workplace but it is unlikely that the regulator will put a lot of resources into the investigation given the Police and Coroner are investigating.

Patient safety is also workplace safety

Rosalind McDougall wrote in The Age on 26 July 2010 about the excessive and dangerous workloads of junior doctors in Australia. Similar articles have appeared elsewhere in the world for years but the hazard persists. Part of the reason for the hazard’s persistence is evident in the article if one considers the hazard as a workplace hazard rather than a patient safety hazard or a matter of customer service.

McDougall states the impact of excessive workloads for doctors:

“While most hospitals now have policies advocating ”safe hours”, the reality is many junior doctors work shifts that fail to meet the guidelines.”

“Numerous studies (as well as commonsense) indicate that doctors’ technical skills are compromised when they work too long.”

“While certainly not universal, some practices make it almost impossible for junior doctors to work safe hours.”

Where is the OHS regulator? Is workers’ compensation for stress, fatigue or psychosocial hazards ever invoked by junior doctors? Are there OHS guidelines for the safe operation or design of hospitals and emergency wards? Continue reading “Patient safety is also workplace safety”

Workplace bullying needs prompt and concise action to be effective

It is very important to treat media reports of bullying with a great deal of scepticism. An article in the Herald-Sun on 20 July 2010 is a good example of the collation of new and old information intended to generate alarm or outrage.

Werribee Secondary College has had several incidents of occupational violence and school violence. All schools will have bullying incidents of student to student but these can be minimised and controlled with effort, commitment and vision. Bullying between staff is different, although the controls are similar, and inhabits the different legislative context of OHS. WorkSafe Victoria has been involved with workplace bullying incidents in the education sector in the past.

The Herald-Sun builds on the myth that teachers have it easy because of the amount of leave that is scheduled. The current article entitled “Teacher seeks bullying payout” has a headline about workplace bullying but the article mixes up student bullying and workplace bullying as if they are the same issue but to different degrees and with different participants.

The Victorian Education Department has addressed the issue of workplace bullying to some extent. The department has several sites devoted to bullying issues and occupational violence but much of it refers back to policies and reactionary responses. Continue reading “Workplace bullying needs prompt and concise action to be effective”

I felt the job was driving me nuts: Stressors and Stress

For two decades now the occupational stressors/stress regulatory debate in Australia has limped along with the same arguments, same objections, same type of discussions. The same largely impractical documents mentioning psychological effects, physical effects, ‘good stress’ and what is or isn’t a disease and, of course, finger-wagging advice about risk assessments.

Exactly how has all this benefited workers? So far as I can see across many industries very little indeed. I can actually identify individual workplaces where 20 year old stressors have still not been eliminated nor controlled, others are worse even though managers have come and gone.

There was a period in this debate when the bio-medical models were prominent (The Fluid Phase) with a focus on the ‘stress hormones’ – adrenaline, noradrenaline, cortisol and dopamine. Melatonin and serotonin were also discussed, but not nearly as much. Result? No benefit to workers. There was a period of debate about words (The Semantic Phase): what exactly did ‘stress’ mean? What about ‘strain’? Or ‘eustress’ (euphoric stress)? What about ‘distress’? Or the more insidious ‘good’ or ‘positive stress’ and ‘hardiness’, remember them? Result? No benefit to workers at the job. Then there was forensic interest in ‘which exactly contributes more to occupational stress: life generally, genetics, personality or things at work’ (The Multiplex Phase)?

Changes in organisation, in numbers of workers, in rosters, in workloads (vis a vis process and machinery changes) have resulted in improvements, but these have been rare. The matters of shorter shifts, longer breaks (say, at 3 am), genuine reductions in levels of fatigue and fear of job loss have generally become worse. Continue reading “I felt the job was driving me nuts: Stressors and Stress”

ICAP Congress of Applied Psychology is a neglected OHS resource

In July 2010, Melbourne Australia is hosting the 2010 conference of the International Congress of Applied Psychology. What was an OHS consultant at this conference? The question should be why wasn’t OHS consultants at this conference?

This conference is not about workplace safety, per se. It is about how people think and communicate. It provides research (some would say evidence), often about how people relate to each other at work. The exciting content of this ICAP Conference makes the Safety In Action Conference look like a history lesson.

The conference has made the full program and the speaker abstracts online, for free. Both are big PDF files but are excellent resources for those OHS professionals looking for the latest research into bullying, driver safety, health & wellbeing, organisational behaviour, leadership, fatigue, stress and other issues. Continue reading “ICAP Congress of Applied Psychology is a neglected OHS resource”

School principals seek solutions to workplace stress

Recently SafetyAtWorkBlog reported on stress issues in Tasmanian teachers. Victorian data has been revealed of stress in the education profession through The Age newspaperr on 6 July 2010. Apparently stress claims for school principals have cost $A2.4 million since 2005.

One principal said the claims are likely to be under-reported as a stress claim can kill one’s career.

For the purposes of this blog, control measures or causes need to be identified. The Age article said that principals have asked the Education Department to consider the following issues. It is reasonable to assume that these have been identified by the principals as contributory factors to workplace stress. Continue reading “School principals seek solutions to workplace stress”

New suicide report has something to say about workplace mental health

Work-related suicides have been in the press a lot in Australia over the last six months. In June 2010, the Australian Government released a report into suicide called The Hidden Toll: Suicide in Australia. It covers suicide as a social issue broadly but there are some mentions in the report about work-related suicides that are worth noting.

On social costs:

“Ms Dulcie Bird of the Dr Edward Koch Foundation argued that whole communities are often affected when a suicide occurs and described low estimates of the number of people effected by suicide as ‘a load of nonsense’. She gave the example of the suicide of a 16-year-old boy in a small town and noted her organisation had completed ’43 face-to-face interventions for that one suicide’. The Foundation commented that suicide results in the loss of the deceased person’s contribution to society as a whole. Continue reading “New suicide report has something to say about workplace mental health”

Category: stress

Death at work differs from work-related death

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Patient safety is also workplace safety

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Workplace bullying needs prompt and concise action to be effective

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I felt the job was driving me nuts: Stressors and Stress

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ICAP Congress of Applied Psychology is a neglected OHS resource

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School principals seek solutions to workplace stress

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New suicide report has something to say about workplace mental health

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