Return to Office demands miss the point

This week a colleague told me that the return to the workplace demands by companies is the most significant issue for 2023. Perhaps, but it is no longer a significant occupational health and safety (OHS) challenge. The directions of company executives are couched in terms of productivity and management comfort. A short while ago, the cause of pre-vaccine tension was masks, hygiene, “dirty” public transport and mandatory vaccinations.

The issues have shifted from the avoidance of infections to the anxieties of returning to the office, which coincidentally places the issue in the OHS contexts of psychosocial issues and worker welfare.

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Chalk and Cheese – legal seminars on mental health at work

Over the last few months, various seminars from law firms and others have focussed on how to comply with new and impending occupational health and safety regulations related to psychosocial hazards at work. Over the last fortnight, I attended two such seminars; they were as different as chalk and cheese, even though both had strong voices from lawyers, illustrating the sources of some of the confusion over the issue felt by some employers.

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Now “we need a systemic reform to the mental health system”. We always did

[This article discusses suicide.]

The tide seems to be turning in approaches to the prevention of suicides in Australia. Recently the CEO of Suicide Prevention Australia, Nieves Murray, concluded a radio interview with some advice that relates directly to workplace suicides.

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Another business survey that (sort of) mentions OHS

Much of the discussion about working from home (WFH) focuses on the number of workers in the office, at home or working a combination of both. The production issues of connection, collaboration, management supervision, and productivity are also the focus, particularly of media articles based on some small survey that is principally a marketing exercise. (The need to provide your contact details before downloading is a dead giveaway) However, occupational health and safety (OHS) occasionally garners a mention.

One recent example of this was an article in the United Kingdom’s The Telegraph, which also turned up last week in the Australian Financial Review.

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A management book that offers clarity and confidence

One of the most common complaints of newly graduated workers has been that although the university has provided a lot of knowledge, the courses are short on practical management skills. Occupational health and safety (OHS) is no different. One may learn about the social determinants of health but may have poor skills in managing or interacting with workers and colleagues.

Many try to fill this knowledge gap by reading various management and leadership books. Many choose books from leading business schools like Harvard, but these books are often incompatible with the legislative and cultural requirements of Australia or other local jurisdictions. Sometimes it is time to read a book on the basic concepts, like the Essential Managers Management Handbook, published by Dorling Kindersley in 2022.

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Mental health at work –  “plus ça change, plus c’est la même chose”

Psychological health in the workplace seems to be a recent phenomenon because various Australian jurisdictions are strengthening prevention and management strategies through legislative amendments. This is supported by the World Health Organization’s definition of burnout as an occupational phenomenon. But psychological or psychosocial health and safety at work was a concern last century.  In fact, The Australian Psychological Society conducted the First National Conference on Occupational Stress in June 1994, and the book, edited by the late Dr Peter Cotton, based on the papers and presentations from the conference, remains remarkably topical and absent of the well-being language and spin that we have been exposed to since.

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The personal and cultural factors in work addiction

Recently this blog wrote about an article on the news website of the Australian Broadcasting Corporation concerning burnout. One of the people interviewed for the article was Sally McGrath, who responded to a series of questions put to her to clarify some of the workplace mental health issues raised.

SAWB: Did your three burnout experiences happen at the same workplace?

SM: Yes – this was a result of me taking on too much, and being “capable” is something that I believe can work both for and against a person. In my case (and many I see) always saying yes and being delegated work is where the burnout begins, you don’t want to be seen as not coping or capable. You also want to be seen as the “next in line for promotion” and saying no can work against you. 

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