Psychological safety at work is often referred to as a recent phenomenon or as an emerging risk. The hazard has captured people’s attention in Australia primarily because of a “mental health tsunami” that many relate to the COVID-19 pandemic, lockdowns and so forth.
WorkSafe Victoria released guidance on workplace bullying and occupational violence in the late 1990s and early 2000s. And in 2006 advised this in one of its office safety publications:
Excessive working hours are a known occupational health and safety (OHS) hazard, both physically and psychologically. But when the excessive, excessive? When do these excessive hours start to create harm?
A recent article by the Centre for Work Health and Safety clarifies, confuses and may startle.
This week a colleague told me that the return to the workplace demands by companies is the most significant issue for 2023. Perhaps, but it is no longer a significant occupational health and safety (OHS) challenge. The directions of company executives are couched in terms of productivity and management comfort. A short while ago, the cause of pre-vaccine tension was masks, hygiene, “dirty” public transport and mandatory vaccinations.
The issues have shifted from the avoidance of infections to the anxieties of returning to the office, which coincidentally places the issue in the OHS contexts of psychosocial issues and worker welfare.
Much of the discussion about working from home (WFH) focuses on the number of workers in the office, at home or working a combination of both. The production issues of connection, collaboration, management supervision, and productivity are also the focus, particularly of media articles based on some small survey that is principally a marketing exercise. (The need to provide your contact details before downloading is a dead giveaway) However, occupational health and safety (OHS) occasionally garners a mention.
One recent example of this was an article in the United Kingdom’s The Telegraph, which also turned up last week in the Australian Financial Review.
One of the most common complaints of newly graduated workers has been that although the university has provided a lot of knowledge, the courses are short on practical management skills. Occupational health and safety (OHS) is no different. One may learn about the social determinants of health but may have poor skills in managing or interacting with workers and colleagues.
Many try to fill this knowledge gap by reading various management and leadership books. Many choose books from leading business schools like Harvard, but these books are often incompatible with the legislative and cultural requirements of Australia or other local jurisdictions. Sometimes it is time to read a book on the basic concepts, like the Essential Managers Management Handbook, published by Dorling Kindersley in 2022.
The Australian Broadcasting Corporation recently published a curious article about workaholism and burnout – the latter being an occupational mental health condition recognised by the World Health Organisation.
It is curious because the catalyst for the article, Sally McGrath, claims to have experienced burnout three times. Once is understandable as job stress can creep up on anyone. Twice should result in external assistance to investigate the work environment, work practices and personal mental health to identify contributory factors. But the third time…??? Burnout is not something that is usually a repeated experience and its prevention may present a significant challenge for the occupational health and safety (OHS) profession and employers.
Work is making people sicker, according to a recently published research report from the University of Melbourne. The “2023 State of the Future Work – A Work Futures Hallmark Research Initiative Report” said:
“Critically, we find almost three-quarters of people with a chronic illness (73 percent) say that their health condition was caused or worsened by the stress associated with their job.”
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It is good to see the various incarnations of work-related mental health conditions being brought back to the collective and specific term of Stress.
