Safety, Maintenance and Business Continuity

America and Europe have a huge advantage over Australia – they know how to respond to a broad range of disasters. Australia has had its share of bushfires and cyclones but because the country is so large and the geology so stable, the large metropolitan centres of Sydney and Melbourne have been spared. This stability has led to less emphasis on the fragility of infrastructure by business operators than there should be.

America and Europe have a huge advantage over Australia – they know how to respond to a broad range of disasters. Australia has had its share of bushfires and cyclones but because the country is so large and the geology so stable, the large metropolitan centres of Sydney and Melbourne have been spared. This stability has led to less emphasis on the fragility of infrastructure by business operators than there should be.

In the Herald-Sun newspaper on 12 April 2008, there was a cover story on the organizational neglect of the State’s electrical infrastructure. This was emphasised recently when it took 6 days for many homes to have power restored after a serious storm, a storm that was of the level that Sydney experiences regularly and that the tropical areas of Australia and designed to withstand.

A government inquiry will be held into the delay but this is unnecessary. Privatised corporations are notoriously neglectful of the need to maintain infrastructure services as there is little profit in holding resources in reserve for large-scale disasters. Numerous inquiries into the disasters on the privatised rail networks in England have shown the corporate values of privatised transport companies, some of whom have investments in Australia.

The poor and unsafe conditions of the infrastructure are not the fault of the companies if we take it that their raison d’etre is to make profit. But we cannot extend the same understanding to governments who forsake the public good for the sake of an improved bottom line.

Poor maintenance leads to unsafe conditions which lead to disasters. As safety professionals we need to stress that adequate levels of maintenance are a core part of any preventative strategy. Not only will it reduce the social impact of any disaster but it maintains a robust corporate economy, reduces employees’ exposure to trauma and establishes a company as an important community asset.

Safety Professionals and Social Safety

Many OHS professionals however come from academic, or office or technical backgrounds, who have mostly experienced industrial relations as barriers to the sensible safety control measures they recommend. Frequently union and employee stances don’t make OHS sense but they make perfectly sound IR sense. It is this dichotomy that is behind those safety professionals and employers who accuse unions of “using” OHS to further industrial relations ends.

Login or subscribe to SafetyAtWorkBlog to continue reading.

Many OHS professionals however come from academic, or office or technical backgrounds, who have mostly experienced industrial relations as barriers to the sensible safety control measures they recommend. Frequently union and employee stances don’t make OHS sense but they make perfectly sound IR sense. It is this dichotomy that is behind those safety professionals and employers who accuse unions of “using” OHS to further industrial relations ends.

Login or subscribe to SafetyAtWorkBlog to continue reading.

The Blind at Work and in the Street

At the moment I am reviewing a draft OHS compliance code for amenities at the workplace. I am also working a morning shift for a communications company from 3am each morning. I have a blind father. My office faces a truck route.

These elements of my life combined when I received a wire story this morning about an initiative to increase the level of pedestrian safety. I found the National Federation for the Blind media release that the article was based on and decided that the request for “a two-year study to determine the best means to provide the blind and other pedestrians with information about the location, motion, speed, and direction of vehicles” fairly reasonable and I look forward to the findings in 2010.

At the moment I am reviewing a draft OHS compliance code for amenities at the workplace. I am also working a morning shift for a communications company from 3am each morning. I have a blind father. My office faces a truck route.

These elements of my life combined when I received a wire story this morning about an initiative to increase the level of pedestrian safety. I found the National Federation for the Blind media release that the article was based on and decided that the request for “a two-year study to determine the best means to provide the blind and other pedestrians with information about the location, motion, speed, and direction of vehicles” fairly reasonable and I look forward to the findings in 2010.

It will be interesting to watch the response that this US Bill will generate from those who see our world changing to accommodate minorities, those driving enthusiasts that give pedestrians and bikes little attention anyway, those advocates who say that pedestrian lights don’t remain on long enough and the right-wing critics of political correctness who are usually fully-sighted ( in the vision sense at least) and able-bodied.

Some of the issues the Secretary of Transportation should consider are:

  • How did blind people in China cope when that country depended almost 100% on bicycle transport? Bikes aren’t silent.
  • Aren’t cars being designed now specifically to minimise the damage to a pedestrian from a front-on collision? Let’s not go near the issue of bull-bars and car protection bars.
  • I know that the blind want to be independent but if I am elderly or disabled, I would not reject assistance in crossing a road. Don’t pedestrians offer assistance any more?
  • All age groups should be considered in the study as able-bodied pedestrians may be distracted or otherwise inattentive.

Basic ergonomic theory is that we don’t try to fit the person to the work environment. Perhaps urban planners and car manufacturers should consider how they can change what they do to ensure that the vehicles are compatible with pedestrian zones and interaction. I for one would ride my bicycle more if the streets were more friendly and drivers more aware.

How do workplace amenities and morning shift affect my perspective? I am not sure that the draft compliance code accommodates disabled workers so I will need to review the document through my father’s eyes, ineffective as they are.

Toilets in many office buildings have Braille labels below the male and female toilet signs. I often wonder how a blind person locates a 6cm Braille label on a 18 square metre wall when they are bursting for a pee and are new to that area. And from experience most people develop blindness after middle age and have little chance of learning Braille so just how many blind people are we serving by Braille toilet signs?

Level Crossings, Driver Behaviour and Politicians

Victoria has experienced several more level crossing incidents in late-March 2008. The significance of one of the recent incidents is that a vehicle driver survived, as happened with the Kerang incident which resulted in multiple fatalities. Curiously, the most recent survival also involved a vehicle colliding with the side of a train already on the railway crossing.

In this case there were no fatalities as the train was freight. But the driver’s comments are interesting. 59-year-old Laurie Heffernan was reported by AAP as admitting using the crossing, 1.5 kilometres from his residence, over 30,000 times and has recommended that freight trains have reflective strips on the sides and that engines should have flashing lights. The incident occurred on a misty morning at 7am.

On radio interviews, Heffernan has also blamed the layout of the road and rail crossing and the proximity of sheds that obscure part of the view of the crossing. This seems a peculiar excuse for someone who must use the crossing on a daily basis.

Yes, Heffernan was travelling slower than the speed limit. Yes, the collision was a glancing blow, but the collision still bounced him “back a bit and it spun me”. He says “If I’d have been travelling faster I probably would’ve gone under it… I would’ve done a lot worse, I mightn’t be talking with you right now.”

His responses, sadly, support the Victorian government’s push for increased driver awareness of level crossings.

The crossing, at Terang, has no flashing lights or boom gates but has recently had rumble strips installed. There was no indication whether Mr Heffernan noticed the rumble strips but he stated they are “useless”.

I have great respect for Victoria’s Transport Minister, Lynne Kosky, having met her before she became a parliamentarian, but her comments after this most recent incident are alarming and ill-advised

Her government established a parliamentary inquiry into level crossings as a result of an increase in incidents and fatalities. That inquiry has received many submissions and has had its timeline expanded to October 2008. The inquiry is not a court case so is not sub-judice but the Minister has knee-capped the inquiry by stating that various safety control measures are not needed or cannot be afforded for rural crossings. Her comments could make some of the legitimate findings of the inquiry look stupid. The inquiry cannot now recommend boom gates on every rail crossing. It is highly unlikely that grade separations could ever be seriously recommended.

How such an intelligent parliamentarian could place such limitations on the inquiry, or her advisers let her say such things, is very surprising. In this circumstance politician-speak of “let’s wait and hear what the rail safety experts in the parliamentary inquiry will say when they report to Parliament in October” would have been appropriate.

Kosky is forever going to have to explain to the families of victims of rail incidents why one particular rail crossing had less control measures than another crossing down the track. If she had applied the political nous that I know she has, she would have increased the validity of the parliamentary inquiry that her own Labor Government established.

As it is she has shown that it is not only America that has politicians who resemble Tonya Harding.

Rape of Nurse Working Alone North of Australia

On February 5 2008, a nurse was raped in her residence on Mabuiag Island in the Torres Straits islands group north of Australia. She was the only health officer on the island and had been posted there only a few moths earlier. A 22-year-old man has been arrested and charged with burglary and rape.

The Queensland Nurses Union has called for an urgent increase in the safety and security of remote area nurses.

Login or subscribe to SafetyAtWorkBlog to continue reading.

On February 5 2008, a nurse was raped in her residence on Mabuiag Island in the Torres Straits islands group north of Australia. She was the only health officer on the island and had been posted there only a few moths earlier. A 22-year-old man has been arrested and charged with burglary and rape.

The Queensland Nurses Union has called for an urgent increase in the safety and security of remote area nurses.

Login or subscribe to SafetyAtWorkBlog to continue reading.

OHS and Climate Change

Many of my OHS colleagues have responsibility for environmental safety, some to the extent of being rebadged HSE or OHSE. I have been an ardent advocate of managing business safety and risk issues in a coordinated and integrated manner. Historically, I would have applied the risk management standard as the umbrella framework, others do not.

Many of my OHS colleagues have responsibility for environmental safety, some to the extent of being rebadged HSE or OHSE. I have been an ardent advocate of managing business safety and risk issues in a coordinated and integrated manner. Historically, I would have applied the risk management standard as the umbrella framework, others do not.

The balancing act for health, safety & environment managers is to consider a vast array of matters without losing the focus of the core task, in my case workplace safety, for others this may be public liability, or triple-bottom-lines etc. Depending on the industry you work in, environment can have a greater or smaller role in your business.

I remember working on safety management for a transport company where I reported to the quality manager. I can report to lots of different titles but in this case the quality manager allocated an uneven priority to safety compared to other business elements. He saw quality as by-far the most important element, perhaps it was because he was uncomfortable in other areas outside of his expertise, I don’t really know. But his attitude did not allow for integration only sublimation. I remember his attitude when I have to consider elements beyond my expertise and have them fit into the business strategy in which I have responsibility for safety or maybe risk.

Time management and the prioritizing of tasks is never far away from occupational safety and business operations. It is important that environmental impacts of your business, and those on your business, are discussed in a serious manner at all levels of your company. If it is not on the agenda, it is not in people’s minds. Indeed some have said that the environment is the new OHS. I am not so sure as environmental issues have a global impact where OHS is limited to a smaller community.


In the context of community, an important consideration is whether the implementation of environmental strategies will re-organise business structures to the extent that there are staff losses. In a relatively small nation like Australia, if the environmental management trend continues to grow at the same time, the social impact from unemployment could be significant. However similar concerns have been voiced in recent memory over the level of automation in workplaces and the impact of automatic teller machines on the banking sector. In a fairly short amount of time, the workforce is redistributed to areas of need but for the unemployed and their families this short period can be very painful.

I was taught that risk management can be a major force for good by tying important business elements under the one, fairly broad, set of criteria. When I entered the real world of risk management I encountered as much narrow-mindedness in the risk management profession as I had seen elsewhere. I hope that as the environmental business issues gain prominence that the other disciplines listen, consider and, maybe, embrace the environmental so that all the important elements in our lives and our businesses are weighed, balanced and integrated. Work/life balance is far more than just hours of work and time with the kids.

Concatenate Web Development
© Designed and developed by Concatenate Aust Pty Ltd