The tenuousness of safety culture

Only a few days ago, SafetyAtWorkBlog questioned the usefulness of vision statements.  A leaked internal memorandum from the structural mechanical process division of John Holland reported in the Australian media on 27 April 2009 shows just how tenuous such statements can be.

According to an article in the Australian Financial Review (not available online, page 3), the divisional general manager, Brendan Petersen, listed 81 injuries to subcontractors and employees and 51 near-misses in 2008.  The memo acknowledges that the situation is “unsatisfactory and unacceptable” and Petersen makes a commitment to “do something about it”.

The trade unions have jumped on this memo as an indication that John Holland is not living up to its principles, although there is a lot of irrelevant and mischievous industrial relations baggage behind any of the current union statements about John Holland’s operations.

Petersen’s memo admits that, as well as his division’s performance being unacceptable

“we also have sites that consistently allow work activities to be undertaken in an uncontrolled or unsafe manner, sites that don’t take employee concerns about unsafe workplace conditions seriously and sites that don’t report near misses so as to learn from them and ensure the situations never re-occur again.”

That such an established company with such an active program of safety management acknowledges these deficiencies is of great concern.

On being asked about the memo, Stephen Sasse, John Holland’s general manager for HR, spoke of optimism and the safety efforts introduced since the 6 April memo however, behind his words is an acknowledgement that the safety culture has not been supported.

“To an extent [the memo] is an exhortation to middle management and supervision, and to an extent it is a warning that we cannot tolerate staff who do not share the John Holland values around safety…”

The John Holland values are listed on their website as 

  • “Commit to the successful completion of a wide variety of construction, mining, services and engineering projects through our specialist and regional construction businesses 
  • Commit to continuous improvement in all we do 
  • Understand our clients’ businesses
  • Achieve our vision of “No Harm” through safe and responsible work practices 
  • Build and maintain open lines of communication with our people’ our partners and our clients
  • Provide excellent returns to our stakeholders
  • Create an environment where our people are challenged, motivated and satisfied
  • Conduct business ethically, honestly and with diligence at all times”

The No Harm value is expanded upon through it’s “Passport to Safety” program.

In the AFR article, it is noted that Comcare currently has four federal court prosecutions occurring against members of the John Holland Group.

It seems trendy to broadcast the values of a company’s safety management system as if they are new and unique to their companies when, in fact, many of the values reflect legislative obligations under OHS law.  The trap that many companies are facing is that reality does not match the ideal, and may never do so.

A strong argument can be made to be a quiet achiever on workplace safety – to just get down and get managing – without trumpeting the values that can become an embarrassment when the real world pierces the academic fog of the MBA.  Perhaps true safety leadership comes from those who do it on the shop floor rather than than those who advocate it in the boardroom.

Kevin Jones

Trade unionist talks about nanotechnology risks

In October 2008, SafetyAtWorkBlog spoke with Renata Musolino of the Victorian Trades Hall Council.  At that time the trade union movement was finalising its policies and positions on nanotechnology into the campaign  that is being rolled out at the moment.

In the SafetyAtWork podcast released in April 2009, Renata talks about how nanotechnologies links with mesothelioma but also some parallels with genetically modified organisms.  She discusses the need for more information about the nanomaterials and how one should apply the precautionary principle in this case.

More information about Renata is available at the Victorian Trades Hall Council website

How Workers’ Memorial Day should be treated

For the first time in many years, I will not be able to attend the local service for the Workers’ Memorial Day on 28 April 2009.  I will be attending the Safe Work Australia Awards in Canberra which, coincidentally, is on the same day.  I hope that the award ceremony includes a minute’s silence to remember those who have died at work.

Recently the San Francisco Labor Council passed a resolution in support of Workers’ Memorial Day.  It provided several good reasons why trade unionists and, I would say, OHS professionals, should support this day.  Below is part of the resolution

wmd-sf-0000000lyerWhereas, April 28, 2009 is an international day of commemoration for injured workers and workers killed on the job; and

Whereas, the elimination of all doctors at Ca-OSHA has threatened the health and safety protection of California’s 17 million workers; and

Whereas, the introduction of new technology such as biotech and nanotechnology without proper oversight can and has become a threat to workers and our communities; and

Whereas, the deregulation of workers compensation has harmed injured workers and their families in California and throughout the country; and

Whereas, many of these workers have been forced onto SSI, Disability Insurance and other state and local agencies to cover their healthcare costs which is cost-shifting; and

Whereas, senior workers in many industries have been forced into retirement due to their disabilities on the job and discrimination against them due to their disabilities and age including at the US Post Office and other industries; and

Whereas, all working people and their families whether working or injured are entitled to full healthcare,

Therefore be it resolved the San Francisco Labor Council endorses and supports a Workers Memorial Day event on April 28, 2009 in San Francisco at ILWU Local 34 and encourages it’s affiliates to publicize and participate in this California Coalition for Workers Memorial Day (CCWMD) 

It is a lesson for other unions and organisations that such a day does not deal with localised industrial relations disputes and can be a platform for improvement in the quality of life of workers by calling for 

  • increased enforcement and policy resources;
  • caution over emerging hazards;
  • reassessment of deregulation;
  • insurance and healthcare improvements; and
  • appealing early retirements due to illness and injury.

I urge OHS professionals to seek out your local commemorations and participate.  The more people attend, the more government will realise the seriousness of the issue.  More importantly, the services remind us why we entered this profession in the first place and, just maybe, how we have made a difference.

Kevin Jones

Migrant worker safety

Recently one of the Australian boutique labour law firms ran a seminar on employment issues related to migrant workers.  Australia has a history of using workers from the Pacific Islands, principally, in agriculture.  Chinese have been working in Australia since the goldfields of the 1800s.  New Zealanders are so frequent that the countries almost share an economy in some ways.  Some labour is imported, other labour is invited or sought.

The global economic problems has exacerbated the difficulties many countries face with legal and illegal migrant workers.  Australia is not immune.  There may be less and less water in the country, certainly in the south, but it is still considered a land of opportunity by neighbours.

Workplace safety issues are perhaps the easiest to deal with in this labour sector as the employment status is not relevant to the obligation to provide a safe and healthy work environment.

pages-from-communicatingThe safety training, instruction and supervision matters are similarly unaffected by employment status.  However it has always been a difficult part of an OHS manager and HR manager’s job to make sure that workers understand their obligations and duties.  In Victoria, one of the first OHS Codes of Practice in the 1980s concerned providing OHS information in languages other than English.  It was probably the most ignored Code of Practice of all.

Recently, WorkSafe Victoria has issued Compliance Codes.  Following the recommendations and techniques in these codes implies compliance and can be wonderful for the small business sector.  One of the new codes is on communicating in languages other than English This is a great start but there needs a much greater effort, almost a movement, for Australia to avoid the problems facing countries like England.

In late-March 2009, the UK law firm Irwin Mitchell reported the following statistics

The report [by the Centre for Corporate Accountability], which makes the figures public for the first time and was compiled following Freedom of Information requests to the Health and Safety Executive, shows that a dozen migrant workers died in the construction industry in the year 2007/08 – at least double the figure expected and a six-fold increase in the number who died just five years earlier.

The 12 deaths comprised 17% of the total number of fatalities in the sector last year – more than double the HSE’s estimate of migrants making up around 8% of the total construction sector workforce.

Migrant deaths in other sectors is also on the increase, with the number of fatalities of non-UK workers up from nine in 2005/6 to 18 in 2007/8 and the proportion also doubling from 4.1% to 7.9% in the same period, against figures showing that 5.4% of the total workforce comprises migrants.

No official information is currently available on the level of injuries to migrant workers, as the HSE does not record nationality in injury cases, though estimates put the figure as high as 11% – again, double the expected level.

Many workplaces have already dealt with safety issues with migrant labour. Crews in rail maintenance, for instance, are often on ethical lines so that colleagues educate each other.  Often workplaces call on an established worker from a specific ethnic area to take the lead in supervising others and passing on OHS information.  These adhoc processes still need to be verified as effective but have worked in many workplaces for decades.

A recent rumour posted to the Australian website Crikey.com illustrates the type of attitude to migrant workers and the mixing of concerns about safety and industrial issues.

A Chinese owned mining project is advertising for a Bilingual (English Mandarin) Registered Nurse on their website [since removed].  The role is stated to be designed for liaison with Chinese workers and is required to have industrial safety knowledge, reporting directly to a company director?  How many Chinese workers is this project bringing into Australia given the recent restrictions on 457s [migrant work visas], what about the requirement for foreign workers to have some competency in English, anecdotal evidence that building and construction labour rates are already decreasing and how would the unions view this approach to health and safety of foreign workers?

One OHS expert at the law firm’s seminar accepted that the language requirements were woefully inadequate and not suited for the workplace situation.  It would be refreshing to see an OHS professional association begin lobbying the government on improving the language criteria for visa eligibility.  

The unions would be equally concerned about the safety of any workers onsite, hopefully regardless of the workers’ union membership status. 

Australia is in a lucky situation where many workplaces could continue to operate without migrant labour but the world and its economy is changing, and Australia will be dragged into the real world of the modern international workforce.  It is lucky because it has the opportunity to prepare.  It is such a shame that the preparation remains so thin.

Kevin Jones

Unions step-up OHS concerns over nanotechnology

The Australian Council of Trade Unions has updated its campaign over nanotechnology concerns.  Geoff Fary, Assistant Secretary, said in a media statement 

“With animal tests showing some nanomaterials share the same characteristics and reactions as asbestos fibres, governments and business must not repeat the  painful lessons of the past and allow another tragedy to occur again.

 “Existing laws and regulations were not designed with the unique properties of nanoscale materials in mind. A recent report from the NSW Parliament recommended this be addressed and we believe it should be done nationally too.

 “Until we know more about nano materials, we should regulate as if it is dangerous to human health. It is the only safe option.

 “Workers in manufacturing, retail, health, laboratories, textiles, and outdoor workers are potentially exposed to nanomaterials, and the list will grow as the industry grows.”

These comments are reminiscent of the Luddites of the Industrial Revolution however the Luddites had not experienced pernicious widespread hazards such as asbestos.  The modern society and workplace has benefited from a better understanding of occupational hazards and the union campaign deserves an audience.

The union concerns are outlined in a factsheet available through this link actufactsheet0904-nanotech

Kevin Jones

An interview that SafetyAtWorkBlog conducted with the ACTU OHS Officer, Steve Mullins, is available HERE.  A podcast with an award-winning nanotechnology researcher is available HERE

Australian trade unions hijack the World Day of Safety

Every year the ILO sponsors the World Day for Health and Safety At Work on 28 April 2009.  This day is a day of remembrance for most countries where people reflect on those who have died at work in the previous year.  Each year, these days are full of tears and grief, and motivation for safety professionals to work harder.

When handled well these are days of sorrow and dignity.  Sadly, occasionally,  these days are hijacked by the trade union movement in their industrial campaigns that only indirectly relate to workplace safety.

A couple of years ago, at the height of the union campaign to oust the Howard Government in Australia, the Victorian Trades Hall spokesperson, Brian Boyd, spoke passionately in support of the campaign.  His political calls did not relate to the memories of the dead workers who people were there to remember and mourn.

For 2009, the Construction Forestry, Mining and Energy Union has imposed their campaign against the Australia Building & Construction Commission on the World Day for Health and Safety At Work, or Workers’ Memorial Day, whichever matches one’s political leanings.  This demeans the original intention of the day and should be criticised.

The tenuousness of the ABCC campaign and safety is discussed elsewhere but it is inappropriate for the CFMEU Construction Division National Secretary, Dave Noonan, to link in a media statement the two issues:

“Each week on an Australian construction sites, statistics show that a worker will die. We cannot let this go on for another week let alone for another five years.  Construction workers and unions are today making a stand for safety. If that means we have to have stop work meetings for safety or refuse to cooperate with the ABCC, then that’s what we’ll do.”

It is believed that there are no restrictions for meetings to discuss OHS matters on construction sites but there are conditions for union right-of-entry on OHS matters as listed below.  The processes seem reasonable and are similar to the processes applied for several years in the Victorian jurisdiction.

It is disappointing to the OHS profession to link safety with a non-safety-related industrial campaign.  What is more disturbing is the misuse of a memorial day to dead workers for political ends.

Kevin Jones

According to the website of the ABCC:

“1. A union official must have one of the following valid reasons to enter your site:

  • Investigate, on reasonable grounds, a suspected breach of the Workplace Relations Act 1996, a collective agreement, an award, an AWA or an order of the AIRC
  • Hold discussions with members or workers eligible to be members of the union
  • Perform inspections and functions under an OHS law *

If none of these reasons apply you have the right to refuse entry.”

Also

“Union officials must comply with your reasonable requests about:

  • The rooms or areas they may use on the site for holding discussions
  • The route they should take to access those rooms or areas
  • Occupational health and safety”

* Under the Workplace Relations Act 1996 union officials who enter a worksite for OHS purposes must hold a valid federal permit, produce that permit on request, exercise those rights during working hours and comply with reasonable OHS requirements.

The misuse of OHS in industrial relations campaigns

Workplace safety and industrial relations are undeniably tied together in terms of policy development, legislation and implementation.  This week the Construction Forestry Mining and Energy Union (CFMEU) used the occupational safety record of the Australian construction industry to criticise the Australian Building & Construction Commission (ABCC).  

wilcoxreportmarch2009-coverIt should be stated here that SafetyAtWorkBlog does not support the ABCC.  The Commission is a travesty and a political construct of the conservative side of politics.  That the Rudd Labor government has allowed the Commission to persist is atrocious.  However, the ABCC was established because of the perception that the Australian building and construction industry was corrupt, regardless of the absence of evidence through the Cole Royal Commission.  Has the construction unions addressed this perception? No.

In the 3 April 2009 media statement issued by Dave Noonan, CFMEU Construction Division National Secretary, there are the following comments

“The right of construction workers to have a safe working environment is a glaring hole in the report. Justice Wilcox has skimmed over the issue of safety, which is a basic right of construction workers.

Safety was not part of the scope of the inquiry for Justice Wilcox.  Action may have been taken by the ABCC on union representatives who were on construction sites to discuss safety but it is the presence on the site and the way that presence was achieved that is the issue, not whether the site is safe or not.

“It is shameful that the two employers used to prop up arguments for the retention of the powers of the ABCC, BHP Billiton and John Holland, have had a worker die on site in the last fortnight,” said Dave Noonan.

SafetyAtWorkBlog has elsewhere mentioned the poor safety record of BHP Billiton and the campaign on worker safety by the unions against John Holland.  However, these two companies are operating within their legal rights even if one does not agree with their decisions.  The focus of attention should be given to the current government which has chosen to act slowly on the ABCC, an organisation the Australian Labor Party, in opposition, opposed.

The difficulty for the union movement is that the ALP requires the ongoing support of the Australian labour movement to provide it with membership and finance (not to mention a career path for the trade union secretaries).  The trade unions need the political influence of the ALP and are obliged to criticise politely but not too overtly.

“The 154 page report does not mention the safety record of the construction industry or the fact that one worker dies on average each week.”

Safety was outside Justice Wilcox’s terms of reference.

“The so called ‘industrial harmony’ brought about by the ABCC and heralded by Justice Wilcox comes at the expense of the lives of construction workers.  We have deteriorating safety on construction site across Australia. At the very time Justice Wilcox was finalising his report, BHP and John Holland had a construction worker killed on their project,” said Mr Noonan.

Noonan does not offer evidence of the link between the operation of the ABCC and “deteriorating safety”.  It is suspected that such research would indicate that the correlation is not that clear and that there are many other factors affecting safety management.

“Industrial harmony” is an unfair description as even totalitarian regimes can claim harmony.

“The report also fails to deal with breaches to International law by the building and construction laws. Australia has been criticised by the International Labor Organisation six times for undermining workers rights.”

This is again outside the inquiry’s scope.  The ILO criticism is valid but the capacity to change is not with Justice Wilcox or the ABCC but with Australia’s politicians, who should be the union’s real targets.

“Australia’s construction unions will continue with the campaign for rights on site, using the full strength of the union movement.”

This is no more than what the union movement was established for.  The union movement needs to remind itself that it is a member organisation and that worker rights are not necessarily the same as union rights.  Not all union activity benefits its members.

“Workers rights to a safe workplace and equality before the law are core Labor principles. Construction workers, their unions and 10,000 working Australian’s will continue to campaign for rights on site, so all Australian worker [sic] are equal before the law,” said Mr Noonan 

There are two issues here that Noonan has lumped together – workplace safety and worker equality.  Regardless of union action or union presence, every Australian worker has the right to a safe and healthy work environment.  Equality is harder to achieve but just as much a human right.

Above, the perception of corruption in the construction industry was mentioned.  The exploitation of OHS in an industrial campaign against John Holland and the ABCC is unfair and insulting and may indicate that the union movement is not gaining traction on the industrial campaign.

It may just be that the media statement from the CFMEU is an expression of frustration and disappointment with the government that the union movement campaigned hard to bring to power and who is not providing the expected return on investment.

The union movement in Australia needs to realise that the industrial relations environment, like the upcoming OHS legislation, cannot be wound back but that a new future is possible.  There is no vision in Noonan’s media statement only a complaint that the Rudd government is breaking its promise and, in the general populace,  noone outside the union movement seems to care.

Kevin Jones

UPDATE ON ABCC – 6 April 2009

The Australian Greens issued a statement in early April 2009 questioning the government’s choice to retain industrial relations rules introduced by the previous, conservative, government.

Senator Rachel Siewert said

“We do not, however, support his recommendations for the separate division within the Fair Work Ombudsman to retain compulsory interrogation powers and the ability to deny workers their right to silence.”

“There is no justification to continue this discrimination against building workers. The building industry must be regulated just like any other industry – in a fair and just manner that balances the needs of productivity and the economy with the health, safety and democratic rights of workers.” 

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