Stress reenters the research vocabulary and we are all better for it

Work is making people sicker, according to a recently published research report from the University of Melbourne. The “2023 State of the Future Work – A Work Futures Hallmark Research Initiative Report” said:

“Critically, we find almost three-quarters of people with a chronic illness (73 percent) say that their health condition was caused or worsened by the stress associated with their job.”

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It is good to see the various incarnations of work-related mental health conditions being brought back to the collective and specific term of Stress.

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The well-being and psychosocial “wild west”

With the new Psych Health and Safety regs/codes of practice, it seems many corporate ‘wellness’ providers are now branching out into the now topical, psychosocial risk management domain.  As someone who supports several national/multinational organisations, I am seeing a big gap between the academic research, provider capability, corporate understanding, and real-world activity.  I am also seeing some very questionable tools/approaches/programs and activities emerging in the race to sate the increasing corporate psych risk appetite.

[Guest post by David Burroughs]

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“Some of you may die, but it’s a sacrifice I am willing to make”

Recently at the Central Safety Group, I offered two business options to prevent and manage the risks of mental injury at work – Employ more people or Descope company expectations. This was glib, but I was trying to simplify the decisions that employers will face if they choose to meet their occupational health and safety (OHS) obligations. The reality of the decision-making process is challenging, but it seems to me that the core decisions are to increase the workforce to adequately and safely meet the needs of the company or project, or reduce the production volume or decrease the expectations of the client, and the related stress levels of the workers, to match the size of the workforce.

The actual decision is more complex, but this choice is fundamental to the prevention of harm and compliance with the OHS laws.

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OHS tidbits from the latest Productivity Commission Report

On March 17 2023, the Australian government released the Productivity Commission’s latest 5-year Productivity Inquiry report. At well over a thousand pages, few people are going to read it to the level it deserves. Nor will I, but I have dipped into it and found a couple of important comments that relate directly to the management of occupational health and safety (OHS).

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Getting the (political) balance right

One can never accuse politicians of deep or systems thinking on the issues and policies for which they are responsible. Victoria’s Minister for WorkSafe, Danny Pearson, spoke at a press conference on March 6, 2023, about the viability of the workers’ compensation systems, which he described as broken, during a substantial increase in claims for workplace mental injury. Premier Dan Andrews has spoken of this matter since and with a similar perspective – politics rather than occupational health and safety (OHS).

How this issue develops over the next month may determine who speaks for the government at the April 28 Workers Memorial event.

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Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Any OHS strategy needs to generate spillovers

Reading Safe Work Australia’s latest ten-year strategy forced me to think creatively.

SWA’s discussion of Persistent Challenges suggests controls that are almost all at the Administrative Control level – education, awareness, knowledge, training, understanding, support, communication and more.  This is after admitting that:

“Injury and fatality rates have fallen significantly over the last decade. However, progress has slowed.”

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How can we increase the use of the Hierarchy of Controls (HoC) in determining safety-related policy? How can we get organisations to progress up the control hierarchy to show others that it is possible to prevent all of the incidents that everyone agrees are preventable? (Refer to WorkSafe Victoria’s Colin Radford for a recent example of this belief:

“Every workplace incident, every injury, every illness, every death is entirely unequivocally preventable.”)

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