EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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Job redesign should be a measure of business leadership

A consistent, manageable workload balanced by official leave and hours allowing social reconnection and mental recharge is ideal. It is the structure on which Industrial Relations (IR) and occupational health and safety (OHS) are based. Many people struggle to achieve this ideal even when it is prescribed by workplace laws. Many jobs simply ignore this prescription. In The Age newspaper on July 15 2023, journalist Jane Cadzow wrote about one of these jobs, the “Political Chief of Staff”. The inherent harm of the job was noted in the headline:

“‘They’re driving me insane’: The 24/7 life of a political chief of staff”

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Business Leaders Breakfast seminar

The WorkSafe Victoria Business Leaders Breakfast earlier this week offered a chance for interested parties to hear from WorkSafe and its guest Rod Maule, the General Manager of Safety and Wellbeing at Australia Post. WorkSafe’s Colin Radford offered a “stump speech” that, although familiar, was important. Maule was a colourful speaker who, on reflection, wasn’t as informative as he seemed at the time.

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Comfortable comfort at Truck Drivers’ Memorial

Recently the annual Truck Drivers’ Memorial was held at Alexandra in Central Victoria. Worksafe Victoria’s Executive Director of Health and Safety, Dr Narelle Beer (pictured above at the memorial), spoke at the event. Her presence was welcome and important, for it reinforces the occupational health and safety (OHS) regulators’ commitment to the safety of truck drivers and not just to the risks associated with the loads there are carting.

Dr Beer said little that was new, but that is okay, as WorkSafe’s presence at workers’ memorials is about reassurance and remembrance. There were elements of her speech that should be noted by employers, and that also illustrate the difficult enforcement position of such organisations.

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In OHS, there may be no answers, but that’s okay

Subscribers will know that I often make connections with ideas from beyond the traditional occupational health and safety (OHS) areas. The other day I was travelling back from a regional part of Victoria, listening to All Things Considered. There was an article about regaining and maintaining a sense of wonder. I found some wonderful OHS stuff.

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A rose by any other name… A discussion of “busyness”

Human Resources (HR) professionals must start thinking of worker mental health in occupational health and safety (OHS) as obligations under OHS laws are being refreshed throughout Australia. But the reverse is also true; OHS people must give HR professionals more respect than in the past. As such, new words for psychosocial hazards, job design and workload management may be needed. One of those words could be “busyness”.

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Return to Office demands miss the point

This week a colleague told me that the return to the workplace demands by companies is the most significant issue for 2023. Perhaps, but it is no longer a significant occupational health and safety (OHS) challenge. The directions of company executives are couched in terms of productivity and management comfort. A short while ago, the cause of pre-vaccine tension was masks, hygiene, “dirty” public transport and mandatory vaccinations.

The issues have shifted from the avoidance of infections to the anxieties of returning to the office, which coincidentally places the issue in the OHS contexts of psychosocial issues and worker welfare.

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