Category: health

Why does the Human Resources profession struggle with preventing psychological and psychosocial harm?

I am not immune to the worries and potential of using Artificial intelligence (AI) tools in my occupational health and safety (OHS) work and writings. As with millions of others, my relationship is a work in progress.

I have long used the transcription software Otter.ai to transcribe short interviews. It remains less accurate than human transcription, but it remains useful. One of its new AI tools is that it can analyse all of the conversations recorded through Otter.ai or uploaded to it for transcribing. I have years of recordings at OHS conferences, seminars, webinars, and interviews, so I asked this question:

“Why does the Human Resources profession struggle with preventing psychological and psychosocial harm?”

This was its response:

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If it cannot be done safely, it should not be done at all

“If it cannot be done safely, it should not be done at all.” I have heard this phrase repeatedly over the last 12 months in particular. It is a truth, but it also avoids all of the flexibility our occupational health and safety (OHS) laws, institutions and interpretations have allowed for decades. Perhaps our tolerance of this flexibility is fading.

I was reminded of the quote above when reading an article (paywalled) in The Times on October 17, 2024, written by Will Humphries titled “Army sexual harassment: ‘People wouldn’t join if they knew the truth’”.

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Plenty of what and how with a little bit of why

Psychosocial hazards are gaining attention online, but the pace of change remains sloth-like. Two recent online events provide good, basic occupational health and safety (OHS) and organisational psychology information and some insight into the slow pace.

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Significant workplace culture investigation but OHS missed again

Australia’s news media is reporting a shocking report about the workplace culture of parts of the Nine Entertainment organisation – bullying, sexual harassment, abuse of power – all the elements of organisational culture that can be found in any company if one scratches the surface. Scratching is one of the aims of the occupational health and safety (OHS) discipline – investigating the causes of harm at the source.

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HWSA’s manual handling challenge

Recently, Australia’s Heads of Workplace Safety Authorities (HWSA) produced a position paper that said:

“‘How to lift’ training programs do not reduce the incidence of musculoskeletal disorders. Despite this, a recent survey found that almost 80 percent of employers had provided ‘how to lift’ training to their workers in the past two years…

Providing ‘how to lift’ training does not prevent work-related musculoskeletal disorders. ‘How to lift’ training does not change any of the hazardous manual task risk factors that workers are exposed to, nor does it address the source/s of the musculoskeletal disorder risk…”

This is a further example of employers being sucked into occupational health and safety (OHS) related programs that do not work. Wellness has been seriously questioned, gym ball seating, back belts… and more. However, it seems that research is less of a challenge than communication.

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Another alleged work-related death at EY. This time – India

The workplace culture of EY and other major consulting companies came under scrutiny several years ago following an apparent work-related suicide at the offices of EY in Sydney. EY’s workplace culture is again being examined after the death of a young EY employee in India, allegedly due to work stress.

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A hopeful book about suicide and mental health

John Brogden‘s book Profiles in Hope sounds like it is about suicide, but it is about much more than that.  His interviews with a broad group of Australians, some very prominent, say a lot about growing up, anxiety, depression, distress, trauma and, sometimes, suicide, but it is primarily about hope.

This is not a book about personal enlightenment or personal resilience, although some interviews touch on these issues. Thankfully, this book is not a wellness tome masquerading as marketing for soy candles, essential oils, corporate gullibility, and overpriced wilderness retreats. Though there is enlightenment, several interviews confront the reader.

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