Looking for the causes of workplace harm can change one’s world view

The New York Times reported on 17 May 2010 that psychologists have started considering the causes of workplace stress.  About time!

The report says that

“Employees are unhappy about the design of their jobs, the health of their organizations and the quality of their managers..”

and that unhappy workers have a high risk of heart attacks and depression.

The article is principally an interview with the author of a new personnel management book that identifies that performance reviews are a generator of unhappiness and stress.  This concept has been circulating for some time and goes part way to making workplaces safer.

Job design, mentioned above, can be broadened to include how people are managed.  Personnel management and human resources (HR) are a crucial element of any business but the NYT article indicates a growing realisation that the foundations of this management, how jobs are designed, have generated some of the hazards that HR is now tasked to control. Continue reading “Looking for the causes of workplace harm can change one’s world view”

All exposure standards must consider hours of work

The last sixty years’ of research into the effects of hours of work, shiftwork, associated workload, fatigue and affects on social life and families has produced many findings, but no general detailed agreements.  There are interesting debates about who and what to research, what methods to use, what to measure and how to interpret results.  In the meantime workers and managers continue to work in difficult circumstances that research suggests has an impact on hormone secretion patterns, and, for example, on cardiac health, gastrointestinal health and breast cancer.

Here are a number of specific statements about hours of work, fatigue and fitness for work.  Total agreement on these statements can’t be achieved but they would generally be supported.   Continue reading “All exposure standards must consider hours of work”

Eliminate the safety risk – sack the worker

A curious workplace safety and industrial relations issue has appeared in the Golden Circle factory in Queensland as reported in the Courier-Mail.  57-year-old forklift driver, Lance Pedersen has been sacked because he was found to be morbidly obese and with osteoarthritis in his knees.

The newspaper article raises many personnel management issues and there are sure to be more issues that have not been reported but a remarkable quote is reported from a company spokesperson:

“Golden Circle has an obligation to ensure the health and safety of all our employees,” the spokesman said. “We are therefore unable to continue to employ Mr Pedersen.” Continue reading “Eliminate the safety risk – sack the worker”

Bank CEO says he ‘can’t really have work-life balance’

Mike Smith, Chief Executive Officer of the ANZ Bank provided some insights into his life as a senior executive at a conference in Sydney on 21 April 2010.  The most exciting information was a brief description of the assassination attempt on his life while working in South America but, in the context of health and safety, he also reveals a few nuggets of information.

Smith’s conference presentation was reported in the Australian Financial Review (article only available to subscribers) on 22 April 2010.  He states as a CEO “you can’t really have work-life balance”. Continue reading “Bank CEO says he ‘can’t really have work-life balance’”

Important lessons from France Telecom suicide investigations

On 9 April 2010, according to media reports, an investigating magistrate was appointed to investigate the more than 30 suicides that have occurred in the France Telecom (FT) workforce.

This follows the November 2009 court finding that management policy could generate harassment.

An inspectors report in February 2010 identified that “pathogenic” management methods were applied to achieve a job reduction target of  22,000 between 2006 and 2008.

Significantly one media report says that suicides are continuing in the workforce with ten occurring since the start of 2010.

An Associated Press report on 12 April 2010 quotes a union lawyer:

“At one time, there was an intention to create a sense of frustration so employees would leave. The problem was that it worked too well…” Continue reading “Important lessons from France Telecom suicide investigations”

Insider’s perspective on workers’ compensation harmony process

Dr Mary Wyatt is an expert on the return-to-work sector in Australia.  She was one of several expert speakers at the harmonisation conference in Melbourne at the end of March 2010.  Her presentation is available online.

Dr Wyatt spoke from a national perspective and has said:

“The data we have tells us compensation system (sic) are not producing good results. Employees with a compensable condition have poorer outcomes than those who have the same condition in a non compensation situation. For example, those who have surgery have four times the odds of a poor outcome when the condition is compensable.” Continue reading “Insider’s perspective on workers’ compensation harmony process”

Can OHS achieve “practical wisdom”?

Continuing SafetyAtWorkBlog’s belief that the best advice on workplace safety often comes from people outside the OHS discipline, Professor Barry Schwartz of Swarthmore College was interviewed in the Australian Financial Review on 30 March 2010 (only available by subscription).  Schwartz was talking about the social and regulatory impact of the global financial crisis but his take on the obeying of, and dominance of, rules seems equally applicable in OHS.

“Schwartz says the common response to crises…..is to reach for more regulation.  But the problem is that these people who run these banks are smarter than any set of rules we can come up with.  So what will happen is that [the rule] will work for a while, and then people will find a way to subvert them.”

He goes on:

“I think a lot of the trouble that we have is that you’ve got these people who run institutions, the CEOs, make speeches about how ethical they are and they may even mean it, but the people who are actually making the day-to-day decisions know that unless they make their targets, they are going to lose their jobs. Continue reading “Can OHS achieve “practical wisdom”?”

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