Looks good but could be better

The Australian Financial Review on October 1 2019 contained an exclusive report on consulting firm (paywalled) Deloitte’s approach to mental health at work matters coinciding with National Safe Work Month. The original document is unlikely to be publicly released but Edmund Tadros‘ report provides some quotes and insights. The initiative seems very positive until you consider it in light of organisational changes recommended to control and prevent this psychological hazards from Safe Work Australia (SWA) guidance.

Tadros quotes Deloitte’s Australian CEO Richard Deutsch:

“Mr Deutsch said in the message that individual differences could mean “what I find stressful you may find motivating, and vice versa. I don’t want anyone to feel their health and wellbeing is compromised because of work”.

This broad statement fits with the employer’s duties under occupational health and safety (OHS) laws, so it’s a good start. But doubts about the strategy start to emerged when Deutsch mentions workload, a contentious issue for Deloitte’s junior staff:

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COSBOA is outraged over mental health and jail

On September 24 2019, the Council of Small Business Organisations Australia (COSBOA) called for the withdrawal of the Boland review into Australia’s work health and safety (WHS) laws.

In a media release COSBOA’s CEO, Peter Strong, states:

“The report solely focusses on workers, giving zero consideration to the mental health of employers and the self-employed….”

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Important discussion of moral harm, moral repair and what can be done

Occupational health and safety (OHS) needs to talk more about failure, in a similar way that other business processes are dissected and reported. But the challenge to this, and I think the main reasons failure is not discussed, is that OHS failures result in serious injuries, life-altering conditions and deaths. OHS shares something with the medical profession which “buries its mistakes”. There appears to be something shameful in talking about these failures in public, although the OHS profession is full of chatty anecdotes in private.

One of the ways for OHS to discuss these uncomfortable experiences is to focus on Harm rather than legalities and the chase for compliance.

The first paragraph in Derek Brookes‘ new book, “Beyond Harm“, seems to speak to the OHS profession:

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Communicating about OHS in New Zealand

Safety conferences rarely generate media interest unless the relevant occupational health and safety (OHS) Minister is speaking or there has been a recent workplace death or safety scandal. At the recent SafetyConnect conference held by the NSCA Foundation in Melbourne, SafetyAtWorkBlog was able to chat with the Editor of New Zealand’s SafeGuard magazine, Peter Bateman. Peter has been editing the magazine and writing about workplace health and safety for a long time and, as an outsider to the OHS profession, he has some useful perspectives on how to communicate about safe and healthy workplaces.

Peter Bateman and Kevin Jones in 2015

SAWB: Peter, great to see you at the Safety Connect conference in Melbourne, hosted by the National Safety Council of Australia Foundation.  So, day one, thanks for coming over from New Zealand.  You’ve been coming to safety conferences for a long time.  How important are safety conferences to your magazine given that Safeguard runs its own conferences as well?

PB: We’ve had the opportunity, through growing the credibility of the Safeguard brand through the magazine, that’s given us I think the trust and the credibility with readers so that when we launched the awards actually, the first event we launched way back in 2005 and then the main conference a couple of years later.  And they were small, but they were successful in their own way and we’ve just been fortunate to grow them year on year, so New Zealand Workplace Health and Safety Awards have been going for 15 years and the main Safeguard National Health and Safety Conference for almost as long.  Then from that we’ve managed to create some more specialist one-day conferences as well.

SAWB: I think I’ve seen a LegalSafe one.

PB: LegalSafe, which is more on the compliance side for those people who want more compliance side even though that’s not my particular area of interest.  But I recognise that a lot of people are very focused on compliance and fair enough.  Then more recently we’ve developed HealthyWork which started off as a way of bringing together traditional occupational health interests with the emerging wellbeing side but has really gone more into the wellbeing and psychosocial stuff as we’ve progressed. And in the last couple of years we’ve launched SafeSkills for H&S reps.

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Accountability, responsibility and possible jail time

Lawyers speaking at occupational health and safety conferences can be a bit hit-and-miss. Some are interested in minute complexities of law. Others are not comfortable talking about legal technicalities with non-lawyers. The presentation also depends on what the conference delegates want, and this can differ from day to day. But sometimes, a conference hears from a lawyer who not only practices law but reads the newspapers and seems the understand the social context of their work.

Last week, the SafetyConnect conference benefited greatly from a presentation by Jackson Inglis of Sparke Helmore (pictured above).

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New evidence of mental health effects on the relatives of deceased workers

Australian seems to be leading in the investigation of the (secondary) familial and social impacts of work-related death. New research from Lynda Matthews, Michael Quinlan and Philip Bohle to be publicly released soon focused on the mental health of bereaved families after a relative’s death. They found

“At a mean of 6.40 years post-death, 61 percent of participants had probable PTSD (Post Traumatic Stress Disorder), 44 percent had probable MDD (major depressive disorder), and 43 percent had probable PGD (prolonged grief disorder).”

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International healthy workplace conference

The wave of workplace wellness cannot be avoided but wellness is only part of achieving safe and healthy workplaces. At the end of October 2019 Melbourne is hosting the 7th Global Healthy Workplace Awards and Summit at Monash University.

Occupational health and safety (OHS) often accuses workplace wellness advocates of providing symptomatic relief instead of addressing issues that cause the un-wellness in the workplace. However the October summit seems to offer deeper analysis on both these perspectives and in the broader context of healthy workplaces.

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