WorkSafe acts on allegations of gruelling workplace conditions in a Victorian law firm

On October 12 2018 the Australian Financial Review (AFR) published an exclusive article about an investigation by WorkSafe Victoria into excessive working hours at an Australian law firm, King & Wood Mallesons (KWM). The article was later expanded on line.

There are several curious elements of this report that could reflect other workplaces that may experience sudden high workload demands and fatigue.  Some seem to see the significance of this article as being less about the workloads and fatigue but more about WorkSafe Victoria’s involvement in an industry sector where it does not usually play.

The Australian Government announced a Royal Commission into the Banking and Financial sectors in 2017.  It was created urgently and given only 12 months to conclude its investigations.  As a result banks and financial institutions

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‘Safety Clutter’ and what to do about it

Many companies have bloated workplace procedures.  Many of these seem to involve workplace health and safety.  Some people blame this on a bureaucracy designed in the olden times by someone, that somehow still exists and is maintained by someone or some process that no one sees or knows. Some prominent Australian researchers have looked into this issue and have written about “safety clutter”* which they say is:

“…the accumulation of safety procedures, documents, roles, and activities that are performed in the name of safety, but do not contribute to the safety of operational work.”.”

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An iron fist in a velvet glove to HR over psych claims

Dr Rebecca Michalak has just published an extraordinary article calling on the Human Resources profession and many others to take a good, hard look at how they treat workers who may have been subjected to psychological pressures at work.

Human Resources personnel could feel particularly hard done by but Michalak stresses that there are many players in the process of creating and managing psychologically healthy workplace and of not adequately managing psychologically injured workers.  She makes her proposition clear up front:

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The banks are having their culture changed for them and OHS needs to watch and learn

Occupational health and safety (OHS) is easy.  Change is hard.  OHS can identify  workplace hazards and risks but it is the employer or business owner or Person Conducting Business or Undertaking (PCBU) who needs to make the decision to change. All of this activity occurs within, and due to, the culture of each workplace and work location.  OHS lives within, and affects, each company’s organisational culture but a safety subculture is almost invisible, so it is worth looking at the broader organisational culture and there is no better show, at the moment in Australia, than The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Banking Royal Commission).

Public submissions are littered with references to culture but it is worth looking more closely at what one of the corporate financial regulators said in a submission in April 2018.  The Australian Securities and Investment Commission (ASIC) wrote:

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The wisdom of a farming Near Miss

Australia’s occupational health and safety (OHS) agenda seems largely dictated by high risk industries like construction in some States and the mining sector in others. But agriculture is common to all Australia States and is consistently included in the official and unofficial workplace fatality data. New research has been released into serious farm injuries and which voices are the most effective in improving the situation.

The level of risk in Australian farms is illustrated well by

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“Just Culture – The Movie” – important case study

I was born outside Liverpool England well over 50 years ago and have lived on the other side of the world ever since.  I love hearing accents from Northern England as it reminds me of my relatives, my roots and, most of all, my Mother.  This meant that I had to watch Sidney Dekker‘s latest 30 minute documentary at least twice so that I paid attention to what was said rather than how.

“Just Culture – The Movie” (accessible through the YouTube share below) tells the story of the transformation from a divisive and unproductive blame culture to a just culture.  It is an important story because it is theory, concept and idea made real, and made real in an industry sector that has a complex organisational culture only partly explained by its funding model.

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Danger Money has been internalised

Late last century I worked in the Victorian Department of Labour as an administrative officer, at a time when award restructuring and “structural efficiency principles” were in full swing.  The existing awards often included a swathe of special allowances for activities like working at heights or picking up roadkill.  These allowances were commonly called “dirt money” or “danger money” and were largely eliminated or incorporated in the base rates of pay through the restructuring of awards.

The concept of “danger money” has disappeared from the formal industrial relations (IR) processes in Australia but is an important one to remember in the context of occupational health and safety (OHS), particularly as there are renewed calls for IR reforms in Australia.

Workers continue to accept high risk activities in response to higher rates of remuneration, as was recently discussed in another SafetyAtWorkBlog article.  Below is one take on “danger money”and the OHS attitudes of trade unions

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