Mental Health Crisis? What Crisis?

On April 16 2021, the Guardian newspaper included letters from two clinical psychologists (paywalled) that contradict each other on the reality of COVID-19-related mental health. Dr Lucy Johnstone wrote that it was essential that society builds itself to be better post-COVID-19 and that:

“The “mental health pandemic” trope simply does not fit the evidence. Yes, some people have suffered greatly, but the overall picture is of a population that is largely resilient, although understandably bored, lonely and frustrated at times.”

and

“It should surprise no one that people with more to be depressed and anxious about are feeling more depressed and anxious. Reframing understandable responses to difficult life circumstances as “mental illness” plays into professional interests and political denial.”

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A closer look at the positive duty to prevent sexual harassment

The big occupational health and safety (OHS) news in Australia has been the release of the federal government’s response to the Respect@Work report on sexual harassment in Australian workplaces. And the biggest issue in that response seems to be the government’s lack of enthusiasm for a major recommendation of Sex Discrimination Commissioner Kate Jenkins, the inclusion of a positive duty in the sexual discrimination legislation. Many lawyers have been asked for their opinions on the government’s response, but very few OHS professionals.

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Wage theft and work health and safety

Many large and small Australian businesses have been exposed as underpaying staff.  This exploitation is gradually being addressed in law firms, according to a report this morning in the Australian Financial Review (paywalled). In the context of occupational health and safety (OHS) though, the description in the first paragraph of “crippling workloads” is an important mention of relevance.

Reporter Hannah Wootton and David Marin-Guzman do not focus on the OHS and mental health aspects of these workloads in this article as underpayment is the focus, but they touch on OHS matters later when mentioning the Hayne royal commission:

“The royal commission sparked reports, including to workplace safety regulators, of crippling work hours that put lawyers’ health at risk and resulted in many sleeping at work.”

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Now there is too much mental health information, and it’s like toothpaste

Australia is experiencing a boom in occupational health and safety (OHS) information about work-related psychological harm, including sexual harassment at work. This level of information is long overdue, but a consequence of this “boom” is that employers can be very confused about which information to use and which source they should trust or even what relates to their specific circumstances, especially after years of denying there is a problem.

Putting on my consultant hat, I would advise any State-based organisation to comply with the OHS guidances issued by that State’s OHS regulator. If a national company, look towards the guidance of Comcare or Safe Work Australia for the national perspective. The challenge is greater for companies that operate in multiple States, but these have been rumoured to be less than 10% of Australian businesses. If multi-State, they should be big enough to have the resources for OHS compliance.

However, some State-based mental initiatives have evolved into a national platform.

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Business voices add weight to OHS change

On February 27 2012, The Australian reprinted/tweaked a Harvard Business Review (HBR) article on Burnout. A significant feature of the article is the acknowledgement of organisational factors as contributing to burnout and other workplace mental health hazards. The situation seems to have changed as these types of acknowledgements were harder to draw out of psychological health experts when SafetyAtWorkBlog spoke to some in 2019.

However, there are also clear parallels to Australian research into job stressors that could have helped HBR’s author Dave Lievens add weight to the decades-long research of Michael Leiter and Christina Maslach.

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Workplace wellbeing, mental health and cake

Recently Australians Jason van Schie and Joelle Mitchell released a podcast series called Psych Health and Safety focussing on psychological health and health promotion at work. Recently Carlo Caponecchia spoke on the podcast about mental health at work and the soon-to-be-released International Standard 45003 for managing psychosocial risks at work, a “child” of ISO45001 the occupational health and safety (OHS) management standard.

Caponecchia was asked to outline the statistics for workplace mental health in Australia. He stated that the official figures are that 9% of workers compensation claims related to mental health at work and that claims for this type of injury have increased substantially since the year 2000. However, he also added a caveat to those figures, a caveat that should apply to all official OHS statistics:

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Interesting? Yeah. Useful? Nah.

The last six months have seen a spate of marketing surveys about the impact of COVID19 on workplaces as well as the secondary consequences, such as mental health. On 18 January 2021, The Australian Financial Review (AFR) published an article based on one of these types of surveys conducted by the “work management platform Asana” which claimed:

“Almost three-quarters of Australians suffered burnout last year and the average office worker’s overtime nearly doubled from 236 hours in 2019 to 436 hours, a global study of more than 13,000 office workers reveals.”

This is inaccurate.

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