The OHS benefits of “work to rule”

In May 2020, “work to rule” was touched on in a long article about the future of work. “Work To Rule” is a phrase that is rarely heard now, as the industrial relations (IR) conversation has changed, but it is more relevant than ever.

The industrial relations context for working to the rules is illustrated in this short article. Still, work to rule can have occupational health and safety (OHS) benefits, especially psychosocial health and the current mot du jour, The Great Resignation/Rebalance.

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Banyan Health Group responds

Earlier this week, I paused an article on corporate burnout which used a media release from the Banyan Health Group as the catalyst. The group chose not to respond to some challenging questions but later reversed their position. Below are the responses of Ruth Limkin – CEO of The Banyans Healthcare Group to those questions. I thank Ruth and her team for their support

SAWB: The media release mentions chronic stress risk factors of “increased absenteeism, disconnected employee relationships, heavy workload and tight deadlines” and “longer hours”.  The World Health Organisation has written that “Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life”. What can an executive manager do to reduce or eliminate these factors and thereby reduce the need for personal psychological interventions? Should the businesses change the way they do business and change the expectations that they place on executives?

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Corporate burnout and expecting too much

The Banyan Health Group issued a media release about company executives experiencing burnout in support of Psychology Week. I put some questions to the Group’s media contact from the occupational health and safety (OHS) perspective. The contact said that the Banyan Health Group members did not think they were best placed to answer the questions. [They have since chosen to respond and that supplementary article is available HERE]

That’s perhaps understandable, but we know that work-related mental health problems require a multi-disciplinary response involving personal and structural interventions as individual, social, and organisation factors contribute to poor mental health, of which burnout is part. Organisations that put themselves out there as subject matter experts and corporate workplace service providers to business should be able to respond to challenging questions. Below are statements from Banyan’s media pack and my questions.

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Progressive report on construction industry culture

An analysis of the safety culture in Australia’s construction industry was launched in October 2021 by a coalition of construction companies under the Construction Industry Culture Taskforce rubric. The Report proposes some interesting and significant changes including capping the working hours to no more than 50 hours and no weekend work. This suggestion is of enormous significance as it challenges the statements of many construction companies of worker safety being their highest priority.

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WorkSafe Victoria’s new Mental Health Strategy is good but constrained

WorkSafe Victoria has launched a “Mental Health Strategy” aimed at preventing mental health at work. It is a good strategy that is hampered by its jurisdictional constraints. There is plenty of evidence on the causes of mental ill-health at work and what is required to prevent this hazard. Many of these controls exist outside the workplace, beyond the realm of any one government organisation, so it is disappointing that the Victorian Government did not release a Statewide mental health plan, especially as it has a Minister for Mental Health in James Merlino.

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Diagnosis is the key

Part 2 of 2

Safe Work Australia (SWA) has reported on “mental health conditions” in its latest report on workers compensation claims and that these conditions represent 9% of claims for the 2018-2019 period (page 20). Claims have also increased in this category from 6,615 in 2000-2001 to over 10,000 in the latest data period. Mental health conditions are described elsewhere by SWA as affecting non-physical bodily locations (page 38).

As with many other reports, “mental health conditions” are not defined, but SWA states that this phrase is an alternative to “psychological injuries”. It also gives a numerical and dollar value to these conditions:

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Ageing and Decent Work report

A recent academic commentary on “Aging and the Future of Decent Work”* by many international researchers contains some interesting thoughts on employer obligations and health promotion.

The report makes some specific comments about the effectiveness of health promotion programs for older workers:

Workplace health promotion programs may encounter obstacles that impede desired results. For example, employers are generally not obliged to promote employee health in the same way they are required to address workplace safety. Lack of resources, management resistance, and employee reluctance to change behaviors are common barriers to program success. The literature on health promotion interventions targeting older workers is sparse but suggests the effectiveness of such programs may be limited and may vary depending on the focus of the intervention.

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