Part of the reason that workplace safety seems complicated to many business owners is that, sometimes, occupational health and safety (OHS) consultants over-complicate safety. Safe Work Method Statements (SWMS) are safety documents designed for high risk work activities that this blog has written about previously. Recently SWMS have begun to be sold through a major office stationery…
Recently SafetyAtWorkBlog reviewed a safety book of terrific content but poor presentation. Last week I received an Australian book which presented different issues. “Risky Conversations – The Law, Social Psychology and Risk” has been written by Dr Robert Long, lawyer Greg Smith and consultant Craig Ashhurst and is the fifth in a series of books about risk. The title is accurate as the book is essentially a transcript of conversations between the authors but reading is complicated by videos of these conversations also being available on-line through a password available to purchasers of the book. The authors seem to have tried to do too much with the information they have.
Format and Marketing
Freelance writers in this new world of computer technology and social media are advised to maximise their media opportunities when attending a conference or interviewing someone. An interview can be recorded for its video and its audio. The interview could be photographed and the audio could be transcribed. All of these formats can come from a single interview. It seems that Long, Smith and Ashhurst have followed these opportunities by writing a book and producing videos of a three-way conversation recorded over several days but why offer both media formats to the book’s purchasers, when the information is the same? Why incur the cost of videoing a conversation that could have been conducted over a teleconference?
One reason may be that Long is much in demand as a speaker at conferences and an adviser to companies that are looking for a fresh way to look at safety management, and he cannot be everywhere. Andrew Hopkins undertook a similar option when he partnered with FutureMedia in the wake of his successful book on the Longford disaster.
The package of information may be confusing but is the content of the book any good? Reading transcripts can be difficult, even edited and cleaned transcripts as are found in this book. Interview transcripts are usually easy because there are only two voices, including the interviewer, the thread of the conversation is clear and the format is familiar. This book’s transcripts are more difficult to follow even though there is a good amount of facilitation and the conversation diversions are minimised. The book hopes to get its own tone after a while but never seems to establish its own personality.
The information in the videos is a little easier to follow as the three voices are represented visually. The viewer hears the three personalities and accepts the three perspectives. The book tries to unify or harmonise the voices, or perhaps it is the mind of the readers that does this, but reading the book requires a great deal of attention.
The previous safety book referenced above, written by Carsten Busch, had an enormous amount of footnotes and references. The level of detail was appreciated but the book format did not seem to suit it. Long, Smith & Ashhurst prefer annotations to footnotes and this book reads better for it. The annotations sometimes explain a concept where an explanation in the conversations would have interrupted the flow. Sometimes they include hyperlinks for more information. These are not quite text boxes but they are reminiscent of the boxes used so successfully in the Dummies series, though without the bomb symbols and thumbs-up. Annotations allow for the reader to leave reading these until chapter ends or the whole book.
Another advantage is the format required for annotations also leaves plenty of space for the reader to include their own annotations.
Wickedity?
Sometimes the book sounds like a panel discussion of three academics who are very enthusiastic about the topic. And it is easy to have this wash over the reader. But annotations help pull this back to attention. For instance, Long encourages Ashhurst to talk about “Wicked Problems”, the apparent topic of Ashhurst’s PhD. The annotation provides a brief explanation:
“The idea of ‘wickedity’ and ’emergence’ are critical concepts for understanding dialectic and paradox in tackling risk.
The very act of seeking certainty and control by fallible people for things that are uncertain sets the scene for fascinating interacts between the known and the unknown.” (page 14)
Wickedity may be a new and useful concept but the outline is not helped by creating doubt in the reader’s capability by using a verb – interact – as a noun. This forces the reader to reread the sentence to interpret something that should have been pretty clear on the first read through.
One paper that mentions wickedity reports that
“Rittel and Webber (1973) introduced the notion of wicked problems in the context of urban planning where such issues as safety, aesthetics and ease of movement within a given space represent just a few of the more intractable and unique daily challenges facing urban planners.”
The application of concepts from one discipline to another is a major tool of the occupational health and safety consultant and can provide new understandings but wickedity, even as it is expanded upon later in the book, seems to be short hand for multifactorial considerations. The concept is not new but the shortcut is.
Is it any good?
This article has not discussed the content of the book as much as was intended. Partly this is because the book covers so many interesting topics. Partly it is because so many of the conversations seem to require a good knowledge of the books that have come before.
One of the options for purchasing this book is as part of a package of five books and this is an attractive option for those coming to Long’s work for the first time. In some ways this book is like a favourite trilogy. You read each book wanting the next and when the next one comes, you want the pleasure of reading the first book again. Risky Conversations took me back to the first book which still holds the revelations about risk that the current book discusses.
Sometimes articles based on books reveal a great deal of content and identify the dominant themes. I have struggled with this article because while reading the book I felt like I was intruding on a discussion of peers or a study group. The discussion is intriguing but I was from listening from outside the circle or even listening in at the window. Perhaps it has been too long since I studied and immersed myself in the academic rather than working in the real world of applying safety, selling safety and being as creative as I can within the organisational structures I work within.
Rob Long, especially, needs to keep communicating his ideas and this book is a great addition to anyone’s safety library. By including other voices in this book, he is showing that others have embraced his thoughts and are pushing them in new directions, sometimes bizarre ones. His books deserve careful consideration or, even better, to generate discussions. It seems his thoughts demand explanation, refinement, expansion and challenge. In a way this is reflected in Risky Conversations.
Australian workplace mental health advocates often seem to shy away from discussions of suicide, perhaps because suicides are not a regular occurrence at work or because work-related suicide remains stigmatised. To better understand this overlap between suicide and mental health, and the working environment, it may be useful to look at the Japanese experience where work-related suicides, specifically karoshi, seems to have occurred before the appearance or recognition of mental ill-health and depression.
Recently the BBC released a series of broadcasts and podcasts looking at mental health issues. The first episode discussed “Depression in Japan”. The whole series Borders of Sanity will be of interest to mental health students and professionals but the Japanese episode reinforces that the recognition and treatment of depression is not the same around the world. The appearance of depression in Japan is a very recent occurrence and shows the links between mental health and culture, particularly as it relates to the role of work, our place in work and our relationships with our bosses.
Japan has a unique approach to work and the relationships within work. Some of the practices have been exported to other countries as we have seen in companies like Toyota but the perception of workload, diligence, commitment and loyalty has some echoes in Western workplaces.
Karoshi has been reported on in the West many times before, often as a peculiar quirk of the Orient but the recent BBC podcast is less about suicide and more about depression and mental health. The West has a long tradition of psychoanalysis where stress, anxiety and depression have been defined, refined and integrated into our cultures. This is still in its early stages in Japan and the full podcast is a fascinating counterpoint to the Western perception of workplace mental health.
Law firms have been producing newsletters and case summaries for a long time. Ostensibly these are for marketing purposes but occupational health and safety (OHS) professionals have benefited from these potted histories and examinations, even though the perspectives are often limited to the legal precedents. Over the last few years though, law firms have been…
The latest episode of the Cabbage Salad and Safety podcast is now available and includes a discussion on the perennial occupational health and safety (OHS) debate over Safety Culture.
Siobhan Flores-Walsh and I discuss the role of safety culture and its influence on contemporary safety management. The definition is fluffy and this is part of the challenge in improving a company’s safety culture. I think the podcast episode is a useful primer on the issue to those who are just making contact with the concept and of interest to those of us who are already dealing with safety culture and people’s expectations for it.
Cabbage Salad and Safety podcasts are changing all the time and we read all the feedback and comments that listeners have emailed in. Please have a listen and email me your thoughts for future episodes or please comment below if you prefer.
Office workers need to exercise more. This is one of the simplest occupational health and safety (OHS) statements that can be made. Whether one stands while answering a telephone, walks to a photocopier, have a walking meeting or take the stairs instead of the lift or escalator, you will be healthier by moving. Too often this simple OHS message is confused by sellers of apps, products, furniture and training courses that promise success from a single intervention. The way to avoid this is to look at the research and some recent Australian research into sedentary work is a useful reference in determining workplace safety interventions.
The research “A Cluster RCT to Reduce Office Worker’s Sitting Time: Impact on Activity Outcomes” has been written by a swag of researchers from around Australia and found that a:
“workplace-delivered multicomponent intervention was successful at reducing workplace and overall daily sitting time in both the short- and long- term.”
Vision of the mistreatment of children in juvenile detention centres in Australia’s Northern Territory was aired on the ABC Four Corners program on 25 June 2016. Within 24 hours, Prime Minister Malcolm Turnbull announced a Royal Commission into juvenile detention. The treatment shown was not new and had been known by the NT Government and Ministers for several years but the quick decision for a Royal Commission shows the political influence of television and current affairs programs. Although not yet written, part of the Royal Commission’s terms of reference should be the investigation of the workplace safety context of juvenile detention centre management and the treatment of the young inmates. Continue reading “Royal Commission into juvenile detention should include OHS”