Category: workplace

Big consultancies sully their own nest

Large consulting firms have been getting a hammering lately. Fraud, leaking information, work-related suicides, corruption, unethical behaviour……. I bet they are nostalgic for the good old days when they were primarily auditors. There are several occupational health and safety (OHS) connections with the Big4, Big3 or Big 7. Auditing is the obvious overlap, but several recent books have identified some other strange relationships with Government that affect policy that, in turn, affect OHS. This is a brief look at one of those books – The Big Con.

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Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Differing perspectives on working hours

On March 8, 2023, Giuseppe Carabetta, Associate Professor, University of Technology Sydney, wrote about how the current dispute between Politician Monique Ryan and her former Chief of Staff, Sally Rugg, could open the door to lots of legal action through the courts and the Fair Work Commission. Sadly occupational health and safety (OHS) does not feature, but let’s look at the industrial relations context first and consider what is meant by “reasonable”.

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Research shows good ROI for OHS

According to the abstract of a recent piece of research from Canada:

“Financial benefits combined estimates of the tangible financial benefits arising from averted disabling work-related injury and illness and intangible financial benefits associated with improved employee retention and morale, improved production quality and strengthened corporate reputation. Applying these plausible assumptions, the average return on OHS expenditures was 1.24 for 289 manufacturing employers, 2.14 for 56 transportation employers and 1.34 for 88 construction employers.”

One can froth up about the Return on Investment (ROI) figures, which are notable, but of interest was the mix of tangible and intangible factors in the equation.

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When empathy is also harmful

One of the favoured characteristics of a successful corporate leader is empathy for those under one’s duty of care. The logic is, if you care about your workers, you will look after them and prevent them from harm. But in some jobs, the empathy needed to do the job well also exposes workers to psychosocial harm. This issue of vicarious trauma is an element of our increased attention to workplace mental health and is receiving global attention.

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Good construction and mental health article that fails to go far enough

A recent article by Aurora B. Le, Doug Trout, Ann Marie Dale, and Scott Earnest is a good introduction to the psychosocial hazards faced by construction workers in the United States.  It is typical of many articles written about work health and safety generally – good information but with weak or timid solutions.

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The next stage of OHS analysis?

“One of our key roles as the regulator is to understand why workplace injuries happen” –

Dr Natassia Goode. Worksafe Victoria, February 9, 2023.

Dr Goode made this statement at a research seminar for the Institute for Safety, Compensation and Recovery Research. She went on to explain those “widely acknowledged” causes in an expansive discussion about “systems thinking“.

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