One of the favoured characteristics of a successful corporate leader is empathy for those under one’s duty of care. The logic is, if you care about your workers, you will look after them and prevent them from harm. But in some jobs, the empathy needed to do the job well also exposes workers to psychosocial harm. This issue of vicarious trauma is an element of our increased attention to workplace mental health and is receiving global attention.
A recent article by Aurora B. Le, Doug Trout, Ann Marie Dale, and Scott Earnest is a good introduction to the psychosocial hazards faced by construction workers in the United States. It is typical of many articles written about work health and safety generally – good information but with weak or timid solutions.
“One of our key roles as the regulator is to understand why workplace injuries happen” –
Dr Natassia Goode. Worksafe Victoria, February 9, 2023.
Dr Goode made this statement at a research seminar for the Institute for Safety, Compensation and Recovery Research. She went on to explain those “widely acknowledged” causes in an expansive discussion about “systems thinking“.
An employment dispute over working hours has entered the mainstream media as it relates to the office of one of the crossbench independent members of parliament, a favourite target of some of the media. The dispute over the meaning of additional reasonable working hours illustrates several occupational health and safety (OHS) issues.
There is an increasing trend to look deeper into the causal factors of workplace incidents and poor worker health in the physical and psychological contexts. This is partly due to “systems thinking” and partly dissatisfaction with failed regulatory and psychological strategies that promised so much but have failed to realise the promise. The trend needs some boosting by the occupational health and safety (OHS) community, which itself needs upskilling.
Recently the European Agency for Safety and Health at Work released an “e-guide” on managing stress and psychosocial risks at work. It offers a radical contrast to some of the information on risks and burnout that originate from the United States.
The e-guide is really a PDF file that uses the software’s features to establish links between the table of contents and relevant pages of information. This is a little “old school” but the Agency often does this, I think, to allow for wide distribution and easy application.
Advisory books about how to manage Burnout continue to be published. Another one that, due to the format and publisher, could be influential is Burnout for Dummies by Eva Selhub. Sadly, Selhub consciously downplays the occupational health and safety (OHS) role in preventing Burnout. Her choice sidelines OHS, the organisational context and the employer’s duty of care, but that seems typical for Burnout authors from the United States.
