Retail Violence and OHS Blind Spots: Time to Rethink the Strategy

Occupational health and safety (OHS) is the central theme of this blog, but it is essential to remember that not all workplace health and safety actions are governed by a single set of laws or a single regulatory agency. Safety in the retail sector offers a good example.

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What does Grok say about OHS?

I was lunching at my local market when someone at the same table began chatting with me. The conversation turned to occupational health and safety (OHS). It was refreshing to discuss this with a non-OHS professional and see their surprised reactions to some of the things employers are required to do to create safe and healthy workplaces.

On my walk home, I wanted more perspectives on my thoughts, so I present the first in an occasional series called “What does Grok say….?”

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Psych Health and Safety Conference 2025: A Step Forward

The 2025 Psych Health and Safety (PHS) Conference, held in Sydney and hosted by FlourishDx, marked a significant evolution from its inaugural event. With over 200 delegates, a larger venue, enhanced facilities, and a more polished exhibition space, the conference built on its foundational success. Centred around four key themes—evidence-based practice, leading mentally healthy workplaces, inclusive work design, and international perspectives—the event delivered a robust platform for professionals from occupational health and safety (OHS) and human resources (HR) to converge on the critical topic of psychosocial health and safety.

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Stakeholder vs. Shareholder: The Capitalism Clash Shaping Safer Workplaces

Elements of Andrew Hopkins’ latest book have been spinning in my head for a couple of weeks as they echo my thoughts on occupational health and safety (OHS) over the last few years. I cannot shake his discussion of stakeholder capitalism and shareholder capitalism. These two elements of business management are crucial to our understanding of OHS and how we should proceed, particularly in relation to psychological health.

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Pyrrhic IR prosecution that ignores the OHS context

Recently, sentencing in a court case in Melbourne has generated much online chatter about excessive working hours and the exploitation of workers in a small law practice. One report of the $A50,000 fine against Erudite Legal says that the company:

“…forced a junior lawyer to work up to 24-hour days and watch an ice hockey movie at 1am so she could understand her boss’ philosophical position”.

Other media reports provide more details of the successful prosecution, but the occupational health and safety (OHS) context is mostly absent.

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Another case study on a readily preventable work-related suicide

On August 29, 2019, Scott Jordan returned to his Ballarat home from work. He noticed his wife’s car was not parked in its usual location. Scott walked through to the shed looking for Karla Jordan and found her dead by suicide with a notebook on the floor nearby. The Victorian Coroner’s Prevention Unit “considered Ms Jordan’s workplace environment was the primary stressor in the lead up to her acute mental health decline and suicide”. The Coroner’s findings provide an important case study for examining psychosocial hazards in the workplace.

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Why workplace Psychosocial Regulations will fail

Australia has learned much from its consideration of psychosocial factors that can generate psychological harm in workers over the last decade. By the end of 2025, all Australian jurisdictions will likely have re-emphasised the psychological elements of employers’ and workers’ occupational health and safety (OHS) duties. However, the legislative changes are likely to fail to improve workers’ mental health because at least one of those psychosocial factors is too confronting and uncomfortable to employers.

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