Trust, culture and productivity

In September 2015 Dr Matthew Hallowell will be speaking at the National Convention of the Safety Institute of Australia. Hallowell is a bit of an unknown to the Australian occupational health profession so SafetyAtWorkBlog posed a couple of questions to him as an introduction.

SAWB: Is it possible to establish trust and open communication in a company or industry sector, that has a fractious industrial relations relationship with trade unions?

MH: “This is a truly fundamental question to the industry that applies broadly to all project management functions, not just safety.

I think trust can be developed more easily in the context of safety (rather than productivity, for example) because safety involves altruism. I think trust is most dependent on the extent to which the various organizations on a project are willing, able, and encouraged to work together to solve a problem regardless of the contract structure.

In my opinion, integrated project delivery and design-build project delivery methods offer us a new opportunity to work together and build trust because there are more shared objectives and shared incentives.

The traditional lump-sum, design-bid-build contracting strategies with typical regulations around the world (e.g., OSHA that places safety responsibility solely on the contractors and subs), severely limits the opportunity to work together on any one goal.”

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SWMS – the infectious safety weed

Australian occupational health and safety (OHS) professional, Paul Breslin, is continuing his research into the use and application of the Safe Work Method Statement (SWMS) in the construction industry.  His latest paper, recently published in the Journal of Health, Safety and Environment (subscription only) asks an important question:

“If administrative controls are one of the lowest levels of control measures under the hierarchy of control, why has the Safe Work Method Statement become a central element in ensuring safety in the Australian construction industry?”

Breslin’s article title summarises the frustration of many OHS professionals where safety relies on lower order controls of the

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Agricultural safety case study from Australia

In early June 20915, the Rural Industries Research and Development Corporation (RIRDC) provided a case study of agricultural safety and the importance of safety culture – Raby Stud, part of Hassad Australia. The study shows great potential but the promotion of this case study would be more convincing if more OHS detail was available and if there was better coordination of its media.

RIRDC emphasised that:

“The injury rate is now close to zero at ‘Raby Stud’, near Warren in New South Wales, thanks to the attitude that ‘it won’t happen to me’ is simply not good enough to ensure everyone gets home safely to their families every night.”

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Is OHS an invisible science?

On 1 June 2015 Australia’s Radio National broadcast a discussion about the future of work, in support of a Vivid Festival conference. Listening to the discussion through the prism of occupational health and safety (OHS) is an interesting experience as work/life balance is promoted as empowering the individual but, as we know in OHS, individuals often sacrifice their safety for income or deadlines or project demands, contrary to their legislative obligations. The workplace flexibility that many people seek allows the individual to manage the workload and develop or design the working environment. In other terms they establish an unregulated workplace. So what influence will OHS have in these new and emerging workplace configurations? Probably very little.

ABC’s

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Everyone wants a quick fix – OHS is no different

One of the professional disciplines that has had the biggest impact on occupational health and safety (OHS) management in Australia has been sociology but that influence seems to be waning as it fails to compete with the managerial imperative of short-termism and the quick fix.

This demand for a quick fix is partly a result of the increased sensitivity to reputational damage of both the organisation and the executive. This can be seen by the increasing attention to apparent solutions to safety problems of the individual worker, for instance, resilience training which is primarily about the individual toughening up.  Neuroplasticity has entered OHS by saying that the individual can reconfigure their brain to, somehow, work more safely. Of course, the ultimate short-term solution to most workplace problems has existed for years  – sack the worker.

All of this denies the organisational influence on workers, managers and executives because organisational change is hard and it takes time, both are challenges that do not fit with modern expectations of business.

One of the clearest examples of the inability or unwillingness of executives to improve OHS through organisational change is the management of

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Safe Work Australia drops the national OHS awards

Each Australian State conducts its own occupational health and safety (OHS) awards.  It has been a long-held tradition that the winners of these awards are entered into the national OHS awards conducted by Safe Work Australia.  No more.  The national awards have been quietly dropped.

Safe Work Australia has decided to end the national awards just over a year since the Minister for Employment, Senator Eric Abetz, stated:

“I am delighted to see individuals, small businesses and large organisations finding solutions to make their workplaces safer….

“Their commitment and passion has made a difference in the community and ensured safer workplaces leading to more people getting home safely to their families.

“The leadership and innovation of people and organisations like those celebrated at the Awards that not only helps to reduce the number of workplace deaths and injuries but also helps to create a positive workplace culture.”

The 2014 media release went on to state:

“The Safe Work Australia Awards showcase the best workplace safety solutions, innovations and systems across our nation and are a celebration of what can be achieved to reduce workplace incidents and deaths.”

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