Category: productivity

Work From Home conflict between corporate desire and worker reality

The working-from-home (WFH) debate continues in business newspapers with tension about what the employer and worker want. The Australian Financial Review (AFR) has its regular voices from business groups saying that it is damaging productivity for workers to be away from the offices as much as they are, but also reporting the lived experience of working from home with workers identifying positive social and familial benefits.

On November 25, 2023, the newspaper confirmed that Amazon Australia is using career progression as a nudge for workers to come to the offices more frequently.

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How to determine the usefulness of what you read

Many employers are continuing to pimp up their well-being programs and employer benefits with the intention of managing mental health pressures. This is often based on advice from multinational business advisory and consulting firms in the form of trend surveys and reports about business attitudes, fears and concerns. A recent report from Mercer was the basis for an article in the Australian Financial Review (AFR, paywalled) written by Euan Black. It is instructive to subject the article and the Mercer report to a little scrutiny to determine their usefulness.

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You pay peanuts, you get monkeys

A recent Crikey article quotes a Qantas pilot saying “you pay peanuts, you get monkeys”. Australian businesses are gfighting asgainst wage increases, so they must want to employ “monkeys”.

Australia is engaging in its ritual industrial relations (IR) arguments about productivity, pay and conditions. Business concerns are that the IR changes will increase business costs beyond the point of sustainability (ie. Profitability), as always. Trade unions want improved worker pay and conditions.

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Business lobbyist misses the point

Recently the Australian Industry Group Chief Executive, Innes Willox, addressed the National Press Club in Canberra. The AIGroup is one of the “go to” business groups, along with the Business Council of Australia and mining industry groups, that the business media knows will comment on anything when asked, and frequently when not asked. Willox’s August presentation was on Industrial Relations, but it also illustrates the workplace and political culture in which occupational health and safety (OHS) must operate.

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EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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When “hard work” often means unsafe work

Currently, many large Australian business groups are lobbying the federal government over its plans to introduce legislation to ensure that workers achieve the same pay rate for doing the same job as others. A feature of the full-page advertisement in the newspapers is that people should be able to receive more money or a higher rate of pay if they “work hard”. This phrase is never explained but may have implications for occupational health and safety (OHS).

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A Neverending Story – Supply chain safety dispute

Several weeks ago, Scott’s Refrigerated Logistics, a prominent Australia trucking company, entered receivership. It seems the Transport Workers’ Union (TWU), as part of a long campaign, chose to take another potshot at one of Australia’s few supermarkets, Aldi, accusing it of “pressuring supply chains” when the average profit margin in this sector has been described as an average profit margin of only 2.5 per cent. Occupational Health and Safety (OHS) in Australia’s transport industry has always been an important issue and is regularly a political football.

The union’s claims are being echoed by Senator Tony Sheldon, a former national secretary of the TWU, in Parliament.

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