The two extremes of managing burnout

Two new books about burnout arrived on my doorstep this week. They could not be more different. They reflect the mess of approaches to this type of psychosocial injury. Only one provides valid, useful evidence and advice.

Bev Aisbett released a book that I found unreadable – partly because of the advice offered but mostly because of the atrocious formatting where she YELLS almost all the time in the most annoying social media way. Below is a random example.

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HR, welcome to the OHS world and start getting used to it

In an article on burnout in The Sydney Morning Herald and The Age on December 10 2022 (paywalled), there was a peculiar quote and some paraphrasing of Sarah McCann, chief executive of the Australian Human Resources Institute (AHRI), indicating the size of the challenges facing human resources professionals in preventing psychosocial harm in Australian workplaces.

The article is a peculiar one. It states that burnout has been categorised as an occupational risk by the World Health Organisation but then reports on psychological support organisations who are applying the concept outside of work activities. The justification for this is that the work undertaken at home or in caring for a family is unpaid work but still work, so the occupational definition applies. That’s a stretch, but it’s possible.

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Stress dressed up as burnout

One of the impediments to a discussion about mental health at work is the discussion of burnout. There is little doubt that burnout is real, but often it is used as a synonym for mental illness, which is confusing workers and employers, making the prevention of psychosocial harm seem more complex than it is.

Recently a Sydney-based fintech company called Flare released a discussion paper or guide advising on how to manage burnout. It said:

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Do we have to work?

You often learn more about your area of speciality from reading outside of that speciality. Matthew Taylor’s book “Do We Have To Work?” is one of those books though it overlaps with occupational health and safety (OHS), if one thinks of the role and place of OHS in modern business.

The Big Idea series of books by Thanes & Hudson uses a jaunty format that is jarring in some ways but attractive in others. Its pages use fonts of different sizes, lots of colour images and highlighted cross-references that look like a Dummies Guide on acid, but the content is so good the reader works out where to look and what to choose fairly quickly.

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When exemplars are far from

Extensive multinational auditing and consulting firms have been hammered for the last few years over the potential conflict of both auditing and advising the same companies and a toxic workplace culture. Most companies will not be able to afford these consultants’ prices, but the conduct of the large companies, the “corporate leaders”, affects every business by setting the standards. The influence of these large companies over public (and work health and safety) policy should also be noted and is being reviewed by some governments.

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Who is responsible for Burnout? And for preventing it?

I apologise for often referring readers to paywalled content. This restriction can affect the impact and flow of a story, but I want readers to be able to verify the sources of my comments and my information. And I acknowledge that this blog, for many, is an example of the economic reality of paywalled content.

However, there was an article in The Guardian on October 11, 2022, about burnout that is well worth reading (You may be able to get short-term access). Below are some extracts from that article with my thoughts.

The Guardian article “‘I didn’t see how I could ever get back to a normal life’: how burnout broke Britain – and how it can recover” by Gaby Hinsliff,, recounts several cases of burnout and near-burnout that are typical of responses to work-related mental ill-health.

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Rebuilding the “Duty TO Care”

Decades ago, the occupational health and safety (OHS) conferences had speakers regularly urging us to focus on the “H” in OHS. The “H” was often “Health”, but it was also the “Human”. OHS professionals have long acknowledged that the profession, and the OHS regulators, focussed for too long on traumatic physical injuries and less on health risks, often related to dust, or human risks associated with bullying, harassment and other psychosocial harms. Those days have gone by, but employers and institutions are yet to catch up.

Part of the reason for this lag is the intransigence of the neoliberal ideology and economics epitomised by Margaret Thatcher in the UK, Ronald Reagan in the USA, and Bob Hawke, Paul Keating and John Howard in Australia. (Australia’s neoliberalism was sneakier than in other countries and not just nationally. Jeff Kennett, I am talking about you). Neoliberalism is on the decline, although slower than it should be.

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