Workplace harm and harmful behaviours

A typical excuse, or a sentence, people use after they’ve caused harm, injury or created an offence, is that “I didn’t mean to do any harm or think anybody would be harmed”. Potential harm may not have been considered, and the consequence of the act or a word was not anticipated. But it’s also possible that it’s a lie, and that they did intend harm, and they’re just looking for a way to excuse themselves from the responsibility and the consequence of that harm. And that’s a problem with including intent in a definition of work-related harm.