“What gets measured, gets done” is a common phrase in corporate-speak but needs to be treated with caution in terms of occupational health and safety (OHS).
In The Australian newspaper of October 5 2017 (paywalled) an article about remuneration and innovation includes a brief but telling discussion of the perception of OHS.
Sylvia Falzon is a director of the companies Perpetual and Regis Healthcare. The article states that Falzon is a
“great believer that ‘what gets measured gets done”.
However, this belief has important limitations.
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